I want to cancel my account and stop paying the monthly payment

i want to cancel my account and stop paying the monthly payment

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

  • HT3702 Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • I want to cancel my account and get a refund of my money. how do i do that?

    i want to cancel my account and get a refund of my money. how do i do that?

    Please see Return, cancel, or exchange an Adobe order -
    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my subscription and change to the photographer plan, how do I do this? I tried to call you but it is impossible, chat is impossible as well . If I would not obtain answer for you, I will  have no  choice to cancell my suscription

    I want to cancel my subscription and change to the photographer plan, how do I do this?
    I tried to call you but it is impossible, chat is impossible as well . If I would not obtain answer for you, I will  have no  choice to cancell my suscription.
    Thanks in advance

    You need to cancel the present CC (in case of repurchase the cancellation fee can be waived off) & repurchase the plan that you want.
    Please let me know if you would like to go for cancellation of the present CC via personal messaging.
    Regards
    Rajshree

  • My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

    Carlos-
    Start by signing out and back in to see if it will see the subscription: 
    How to sign in and sign out of creative cloud (activate/deactivate)
    If the apps are installed fine and close after launch see this link:
    CC applications close immediately after launch
    If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise  you on a solution
    Pattie

  • Cancel itunes account and stop billing credit card

    I want to cancel my itunes account. They keep charging my credit card.  I tried deleting my credit card information and it wouldn't delete it unless I put in another one.  So i seem to be trapped paying these people over and over.  I can't download any free apps without a credit card number.  The card number is in for that not for the itunes, my grandaughter got for free trial.

    If you're getting a repetitive billing, then someone most likely signed up for a subscription to something. You can stop the subscription by following these instructions: 
    http://support.apple.com/kb/HT4098
    The other possibility is that someone who downloaded an app through your iTunes Store account is making in-app purchases. Many apps, particularly games, are free for the base app but charge for additional features such as additional levels, game features, etc. You can confirm this by looking at the receipts for the purchases or in your purchase history and see what's being charged. If you change the password to your iTunes Store account, that should cut off such purchases. 
    Regards.

  • I want to cancel my subscription and change to the photographer plan, how do I do this?

    I have looked at changing my plan, but cannot see where I can do this. How can I change form the full plan to the photographer plan?

    I have send an E-mail to you, please respond to it to resolve your query.
    Regards
    Rajshree

  • How do i delete adobe reader and stop paying for it

    i want to delete adobe reader and stop paying for it

    Or are you paying for any of the Acrobat.com services (CreatePDF, ExportPDF, SendNow)?  If so, contact Adobe Customer Support by chat or phone.

  • I previously purchased Lightroom 5 I have a new computer and want to install and use the full version of this instead of paying the monthly fee. How can I do that?

    Hello,
    I previously had a Mac Book Air and just recently purchased a Mac Book Pro. I previously had Lightroom 5 on my Mac. I would like to have the purchased version running on my new Mac and not pay the monthly fee to use Lightroom. I have the product key in an email from when I purchased Lightroom. I also have the trial version of Lightroom installed on my computer but my trial version has expired. How do I validate the Product Key?  Thank you!

    If the trial version is not presenting you with an option to activate it then you might be best off just uninstalling it and reinstalling via the download link(s) below...
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • I have 2 iphones, 1 personal and 1 business.  I thought I was supposed to have 2 separate itunes accounts.  I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices.  How do I cancel 1 account or just combine the 2?

    I have 2 iphones, 1 personal and 1 business.  I thought I was supposed to have 2 separate itunes accounts.  I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices.  How do I cancel 1 account or just combine the 2?

    I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account.  Plus I need to sync all 3 of them with my work tower computer.  I really appreciate you're trying to help me out.

  • I want to cancel my account. I purchased a product that had errors in it. Within minutes I tried to cancel the purchase, and Acrobat will not let me. Furthermore, there are security errors in my account that are unacceptable. Please cancel my account, my

    I want to cancel my account. I purchased a product that had errors in it. Within minutes I tried to cancel the purchase, and Acrobat will not let me. Furthermore, there are security errors in my account that are unacceptable. Please cancel my account, my payments. I have called my bank and reported this as fraud.

    Kmrnyu, the order placed by you is still under transaction,  the order stands canceled.
    As soon as the order is complete I shall get it canceled & refunded.
    Regarding the account, do you want it to cancel the account? Please confirm.
    Regards
    Rajshree

  • I want to cancel my account from the iTunes and all my bank information

    i want to cancel my account from the itunes and all my bank information

    Contact Apple customer service by sending an email through the Contact Us link at the bottom of the Apple.com iTunes support page. Let them know you want to cancel an iTunes account and they'll contact you for further information. However, note that if you choose this option, it may also hinder your ability to access the purchases you've previously made, particularly on computers that weren't authorized before you cancelled the account.

  • I can't activate my programs even though I paid for a subscription.  I did a chat with the help desk and they didn't solve my problem.  I want to cancel my account.  Please contact me since the chat is down

    I can't activate my programs even though I paid for a subscription.  I did a chat with the help desk and they didn't solve my problem.  I want to cancel my account.  Please contact me since the chat is down

    Activating after a Find My iPhone lock bricks the device if you don't know the password used by Find My iPhone.
    Read through this article to find if your device has an activation lock.
    http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
    If this is what you have - the news is bad:
    http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

  • I want to cancel my membership and delete my account

    i want to cancel my membership and delete my account and is extremely difficult to do so

    Moving the discussion to the right forum.
    Thanks,
    Rameez

  • I need to cancel my account and debit my credit card.

    The option to turn off my account, as exemplified help, does not exist.
    What can I do to cancel my account? No answer in 0800.

    Tks
    Em 26/05/2014, à(s) 21:18, Rajshree <[email protected]> escreveu:
    I need to cancel my account and debit my credit card.
    created by Rajshree in Adobe Creative Cloud - View the full discussion
    I have canceled the CC & confirmed it through mail.
    Regards
    Rajshree
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6410941#6410941
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