I want to cancel my addition storage I just purchased for Icloud

I want to cancel my addition storage i just purchased in icloud

http://support.apple.com/kb/PH12798?viewlocale=en_US&locale=en_US

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  • I would like to cancel the addition storage on my phone

    I would like to cancel the additional storage on phone 
    Thank you
    Ralph Masciovecchio
    <Personal Information Edited By Host>

    You have not purchased additional storage on your phone, if that's what you mean - it's not possible to increase the storage on an iPhone. What you have presumably done is to purchase additional storage on the iCloud server.
    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • HT4859 On my new ipad ios 5.1.1 when i try to tap the manage storage it just loads for a sec but doesnt open and i cant manage my iphone 4 on 5.1.1

    On my new ipad ios 5.1.1 when i try to tap the manage storage it just loads for a sec but doesnt open and i cant manage my iphone 4 on 5.1.1

    Hi,
    /Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
    Move the Safari app from the Desktop to the Applications folder.
    Restart your Mac.
    That's why you see this:
    When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
    After your restart your Mac, click the Apple  menu (top left in your screen) then click:  Software Update ...
    Carolyn  

  • How do I cancel a TV series I just purchased through iTunes?

    How do I cancel a TV series I just purchased through iTunes?

    Contact iTunes, although it does state that sales are final.

  • HT201359 I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before?

    I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before? My id [email protected]

    I know it is not much money but it is about cheating! Apple opened a platform for innovation or for people rubbing each other?
    It should not be allowed that people put a fake app and charge money for it. That is bad busienss practice and damages Apple more than any body else. I only lost 1 dollar but will cost Apple much more since it made an unhappy customer who will say about her bad experience to at least 10 other people.

  • I want to cancel I bout storage 10 mega to my iPhone and I pad I want to cancel the payment for it . It was yesterday

    I bout yesterday storage with I cloude 10 mega I. Want to cancel it it was  Is80 Israeli  please help me I don't know how to do it

    Please cancel my peruse

  • I want to cancel my new storage it is impossible!!

    I want to cancel my new iCloud store &amp; it's impossible.

    Look through the following thread..
    https://discussions.apple.com/thread/3437686?start=0&tstart=0

  • HT4623 I couldn't download the new software to my ipad or iphone because not enough storage so I paid the $20 for additional storage.  The purchase went thru and both phone and ipad are showing 15 GB of storage but I am still getting the message

    I couldn't download the new software onto my iPad or iphone because I didn't have enough storage.  I paid the $20 for additional storage.  Both devices are showing 15 GB of storage but both are still saying that I don't have enough storage available for the new download (3.3 GB req'd)  What else can I do?

    Delete some apps or stuff off your devices. The 'not enough storage' doesn't refer to iCloud space but space on your device.
    If you have a bunch of downloaded music from iTunes, delete it to make room, you can always redownload it after the update. If you have movies, I'd go for them first since video takes up tons more room than audio (delete less movies is the same space as lots of music)
    If you have apps you don't use, you can delete those, as long as you don't mind losing any data associated with them.

  • HT201318 I just purchased more iCloud storage because my phone is saying it cannot complete an update without it, I went through and deleted a bunch of stuff beforehand and nothing changed so I thought I had to buy it. But nothing is showing that it has c

    I just purchased more storage for my phone because I needed a software update and it said I couldn't do it until I purchased more cloud storage, so I did. Now nothing is showing up and still cannot update my software? Does it take time to show up?

    Sometimes it does.  However, adding more iCloud storage doesn't give you any more space on your phone if that's what you're trying to do.  To create more space on your phone, you have to delete of sync something off of it.  You could, for example, you could delete all your music, then perform the update, then sync your music back to your phone using iTunes.

  • I want to cancel the plan storage space for any icloud Alstraetha

    How canceled storage space for any iClaoud

    Go to Settings > iCloud > Storage & Backup > Change Storage Plan

  • HT5527 Each time I try to change my plan & purchase for ICloud storage the cancel button is my only option...the done option never lights up, how to I do the upgrade then?

    I am unable to purchase a downgrade or upgrade since the cancel button is my only option..cannot get to "done", what can I do to get upgrade completed?

    If you wish to continue your current storage level, the instructions are here:
    http://support.apple.com/kb/HT5527
    Scroll down to 'How do I purchase my current plan?' and expand the section applicable to your computer or device.

  • Purchased Full CC membership, wanting to cancel that and switch to just Photoshop/Lr

    In May of this year, I purchased the full Creative Cloud membership, allowing me to download any program on to my desktop. But now, not being able to work I can't afford the $50 a month and am wanting to switch from the full membership to just the Photoshop/Lightroom plan for $10/month and possibly pick up a single plan of Illustrator for $19.99. My question is, do I have to cancel my full membership completely, un-install all of the programs including Ps, Lr, Ai and then re-download those three? Or is there a way to switch memberships without un-installing and re-installing them?

    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I just want to cancel my membership. Like just let me cancel my membership.

    How do you cancel your membership to adobe cloud. It would be AWESOME if adobe could just provide a SIMPLE way to do this instead of trapping its customers in forums and endless email chains. Don't comment on this post unless you can give me a customer services rep that can help me cancel my membership. Thanks

    Hi Anne,
    You may be able to cancel your membership following the processes outlined here: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Else, you will need to contact our support for assistance with the process: Contact Customer Care
    Be sure to sign in with the Adobe ID associated with your membership. If an agent is not currently available via chat you will need to wait for one to become available.
    - Dave

  • My phone wouldn't back up with iCloud because it ran out of storage . I purchased more iCloud storage after a week and after doing an iTunes backup and now it won't backup with the cloud

    My phone ran out of iCloud storage. After a week I did an iTunes backup then bought more iCloud storage and now it won't back up with the iCloud.

    Do you have sufficient storage now?  And did you turn on iCloud backup in Settings>iCloud>Storage & Backup?

  • When I bought my ipad i set it up using an itunes account name that my sons and I shared for music. Now I want to use my own appleid on the purchases for my ipad. I know my apple id and my password but dont know how to switch it on the ipad itself

    When I bought my ipad I used my family apple id that allowed us to share the itunes and pay with one card. (mine).  now my sone's apple id is connected to my ipad and I cannot change the password, nor purchase a book. I have reset my password and have my own apple id.  How do I link it on the ipiad with the itunes etc?  I am willing to "lose" the music I have purchased on my itunes account if that is what must happen. I believe that is why I did it in the first place but now I regret that choice.

    Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
    You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
    Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
    iTunes Store: Associating a device or computer to your Apple ID

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