I want to cancel my Adobe Acrobat Pro because I tried to use it once & it did not allow me to edit my pdfs. I had to start over to complete each pdf manually. I tried again because I thought I was doing something wrong. Still, no luck. How can I cancel th
Is there a phone number for customer service so I can dispute and cancel my subscription that simply does not work?
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Similar Messages
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I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?
Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.
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I have an application I'm submitting to our school website for potential students to fill out. There are sections for the student(s) to fill out as well as sections for staff to fill out. For the sake of security for the student filling out the form, I'd like to set it up so that once the student has filled out the proper sections and submits the information, any information filled out and signed by the student is locked from editing on my part. I only need to read what the student filled out and signed, then add my notes to Staff sections. Is this possible? If so, how? I need details!
You can create a script that will lock the fields before signing. But when you edit the document after the student signs, the signature will no longer be valid and the document will show that it has been changed after signing. Adobe restricts the number of files you can collect information on with forms that can be saved and emailed. The restriction used to be 500 files unless you purchased the appropriate LiveCycle product to enable the pdf files for saving.
Why in the world are you requiring potential students to sign forms. Many students will not know how to sign pdf files. Just have a button that will submit the information to a website for you to extract or to send you the information in an FDF file and import the information form. You can have a button that will lock the fields they fill out. This will ensure you do not have to worry about the 500 file limit.
Understanding reader extensions licensing | Adobe LiveCycle Blog -
hhjmgjh
Is there a SIM card in the phone?
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Since I've installed OS 10.8 Mountain Lion, I have had consistant issues with printing. It often occurs in Adobe Acrobat Pro, when either trying to print to a network printer or via a USB interface. Crash either occurs upon the Print commmand, and sometimes will even occur when pulling up the Print dialog. I've run into the same issue when trying to print from Excel and even Adobe InDesign.
Please help! It is quite frustrating not being able to print and having the software immediately crash on you. It is really interuppting my workflow.
Drivers are up to date. And I have not had issues printing from Adobe Illustrator.
Thanks!Process:
Acrobat [3309]
Path:
/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
8.0.0 (8.0.0)
Code Type:
X86 (Native)
Parent Process: launchd [281]
User ID:
501
Date/Time:
2012-08-24 09:19:08.048 -0400
OS Version:
Mac OS X 10.8 (12A269)
Report Version: 10
Sleep/Wake UUID: C60EF6C2-AABD-41CD-A538-CDBCB2706319
Interval Since Last Report:
316628 sec
Crashes Since Last Report:
9
Per-App Interval Since Last Report: 375559 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID:
BCA2579F-F3F1-4E78-A944-09B2182A41F8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(executeNSMenuItem:) from sender NSMenuItem 0x4a30c0
Dyld Error Message:
Symbol not found: _PMTemplateGetSInt32DefaultValue
Referenced from: /Library/Printers/PPD Plugins/Color.plugin/Contents/MacOS/Color
Expected in: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld
0x8fe190b5 dyld_fatal_error + 1
1 dyld
0x8fe1bf36 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72
2 dyld
0x8fe2cdbe stub_binding_helper_interface2 + 20
3 com.zeno.print.2600series.pde.Color
0x02602047 PDEInitialize + 629
4 com.apple.print.framework.Print.Private
0x0a70351c 0xa6ec000 + 95516
5 com.apple.print.framework.Print.Private
0x0a6f42a6 0xa6ec000 + 33446
6 com.apple.print.framework.Print.Private
0x0a6f4982 0xa6ec000 + 35202
7 com.apple.print.framework.Print.Private
0x0a6f4feb 0xa6ec000 + 36843
8 com.apple.print.framework.Print.Private
0x0a6f2f06 0xa6ec000 + 28422
9 com.apple.print.framework.Print.Private
0x0a6f14a2 0xa6ec000 + 21666
10 com.apple.print.framework.Print.Private
0x0a6ef46d 0xa6ec000 + 13421
11 com.apple.print.framework.Print.Private
0x0a7084ae 0xa6ec000 + 115886
12 com.apple.print.framework.Print.Private
0x0a707da0 0xa6ec000 + 114080
13 com.apple.AppKit
0x957dbf76 -[NSWindowController _windowDidLoad] + 499
14 com.apple.AppKit
0x957aae2a -[NSWindowController window] + 121
15 com.apple.print.framework.Print.Private
0x0a70fecc 0xa6ec000 + 147148
16 com.apple.print.framework.Print.Private
0x0a6fd3af PMPrivatePrintDialog + 294
17 com.apple.print.framework.Print
0x952eaa88 PJCPrintDialog + 148
18 com.apple.print.framework.Print
0x952eb213 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 410
19 com.apple.print.framework.Print
0x952eb074 PMSessionPrintDialog + 38
20 com.adobe.Acrobat.framework
0x841d37f7 CopiesPagesPDE_Open + 67499
21 com.adobe.Acrobat.framework
0x841bc1c1 CopiesPagesPDE_Initialize + 22495
22 com.adobe.Acrobat.framework
0x841bca7b CopiesPagesPDE_Initialize + 24729
23 com.adobe.Acrobat.framework
0x841bcb4a CopiesPagesPDE_Initialize + 24936
24 com.adobe.Acrobat.framework
0x8443fb95 CopiesPagesPDE_Open + 2607945
25 com.adobe.Acrobat.framework
0x8420723a CopiesPagesPDE_Open + 279022
26 com.adobe.Acrobat.framework
0x84398497 CopiesPagesPDE_Open + 1922123
27 com.adobe.Acrobat.framework
0x8439859d CopiesPagesPDE_Open + 1922385
28 com.adobe.Acrobat.framework
0x8418d64a RunAcrobat + 2092300
29 libobjc.A.dylib
0x9815e5d3 -[NSObject performSelector:withObject:] + 70
30 com.apple.AppKit
0x957759a2 -[NSApplication sendAction:to:from:] + 436
31 com.apple.AppKit
0x958b212c -[NSMenuItem _corePerformAction] + 529
32 com.apple.AppKit
0x958b1dbb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
33 com.apple.AppKit
0x958b1444 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
34 com.apple.AppKit
0x9559256a -[NSMenu performActionForItemAtIndex:] + 65
35 com.apple.AppKit
0x9559251f -[NSMenu _internalPerformActionForItemAtIndex:] + 45
36 com.apple.AppKit
0x955924ea -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
37 com.apple.AppKit
0x95592369 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
38 com.apple.AppKit
0x958aa4be NSSLMMenuEventHandler + 454
39 com.apple.HIToolbox
0x944640cb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
40 com.apple.HIToolbox
0x942ebcd4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
41 com.apple.HIToolbox
0x942eb0c0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
42 com.apple.HIToolbox
0x942fef8d SendEventToEventTarget + 88
43 com.apple.HIToolbox
0x94463f7a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
44 com.apple.HIToolbox
0x942db2c4 SendMenuCommandWithContextAndModifiers + 70
45 com.apple.HIToolbox
0x942db271 SendMenuItemSelectedEvent + 268
46 com.apple.HIToolbox
0x942db0f6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
47 com.apple.HIToolbox
0x944b039e MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 623
48 com.apple.HIToolbox
0x942bba62 _HandleMenuSelection2 + 633
49 com.apple.HIToolbox
0x942bb7df _HandleMenuSelection + 53
50 com.apple.AppKit
0x95763277 _NSHandleCarbonMenuEvent + 309
51 com.apple.AppKit
0x9568a0ff _DPSNextEvent + 2425
52 com.apple.AppKit
0x9568928c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
53 com.apple.AppKit
0x9567f6dc -[NSApplication run] + 855
54 com.adobe.Acrobat.framework
0x83f8f44a RunAcrobat + 2828
55 com.adobe.Acrobat.framework
0x83f8ea6e RunAcrobat + 304
56 com.adobe.Acrobat.Pro
0x00002e8b start + 2455
57 com.adobe.Acrobat.Pro
0x00002602 start + 270
58 com.adobe.Acrobat.Pro
0x0000251d start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9001e9ae kevent + 10
1 libdispatch.dylib
0x97549cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x975497fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9001b826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x901e581c MPWaitOnSemaphore + 106
2 AdobeACE
0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE
0x8fc39a51 ACEInitialize + 4667
4 com.apple.CoreServices.CarbonCore
0x901e5a87 PrivateMPEntryPoint + 68
5 libsystem_c.dylib
0x9085e557 _pthread_start + 344
6 libsystem_c.dylib
0x90848cee thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x9001b8e6 mach_wait_until + 10
1 libsystem_c.dylib
0x908efc28 nanosleep + 375
2 com.adobe.AcrobatPlugin.BridgeTalkClient
0x078b405f ScObjects::Thread::sleep(unsigned int) + 79
3 com.adobe.AcrobatPlugin.BridgeTalkClient
0x078b7909 ScObjects::BridgeTalkThread::run() + 153
4 com.adobe.AcrobatPlugin.BridgeTalkClient
0x078b4149 ScObjects::Thread::go(void*) + 167
5 libsystem_c.dylib
0x9085e557 _pthread_start + 344
6 libsystem_c.dylib
0x90848cee thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x9001b7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9001acb0 mach_msg + 68
2 com.apple.CoreFoundation
0x915c7cc9 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation
0x915cd6af __CFRunLoopRun + 1247
4 com.apple.CoreFoundation
0x915ccd6a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation
0x915ccbdb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.Comments
0x8c66e6cb AcroPluginMain + 1083631
7 com.adobe.AcrobatPlugin.Comments
0x8c66f29b AcroPluginMain + 1086655
8 com.apple.CoreServices.CarbonCore
0x901e5a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x9085e557 _pthread_start + 344
10 libsystem_c.dylib
0x90848cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x9001e0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x9086104c _pthread_workq_return + 45
2 libsystem_c.dylib
0x90860e19 _pthread_wqthread + 448
3 libsystem_c.dylib
0x90848cca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x9001e0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x9086104c _pthread_workq_return + 45
2 libsystem_c.dylib
0x90860e19 _pthread_wqthread + 448
3 libsystem_c.dylib
0x90848cca start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x9001e0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x9086104c _pthread_workq_return + 45
2 libsystem_c.dylib
0x90860e19 _pthread_wqthread + 448
3 libsystem_c.dylib
0x90848cca start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x9001e0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x9086104c _pthread_workq_return + 45
2 libsystem_c.dylib
0x90860e19 _pthread_wqthread + 448
3 libsystem_c.dylib
0x90848cca start_wqthread + 30
Thread 9:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fe259c4 ebx: 0x02601de0 ecx: 0x00000000 edx: 0x000000d4
edi: 0x8fe19f71 esi: 0x8fe4c07c ebp: 0xbfffd288 esp: 0xbfffd26c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fe190b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8fe443ac
Logical CPU: 1
Binary Images:
0x1000 -
0x2fff +com.adobe.Acrobat.Pro (8.0.0 - 8.0.0) <6FC21A8F-6201-453F-B620-F2EF8BA25BE0> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
0x75000 -
0x77fff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x7b000 -
0x7bffd +cl_kernels (???) <78111423-C1CE-450E-BC0F-476835D5067C> cl_kernels
0x88000 -
0x90ff2 libcldcpuengine.dylib (2.1.16) <61717F57-9AAC-31B4-8894-27A1BF7987B9> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x97000 -
0x97ff7 libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
0x600000 - 0x71eff3 com.apple.WebKit (8536 - 8536.25) <5365AA39-A1A7-315D-AA1C-0C564909C0E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fa000 - 0x7fbfff +com.ecamm.pluginloader (Ecamm Plugin Loader v1.0.5 - 1.0.5) /Library/InputManagers/*/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x1000000 - 0x1c8aff3 com.apple.WebCore (8536 - 8536.24) <06F7EC1E-A7F2-37F1-ADC6-687284E661D8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x2556000 - 0x2563ffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x2570000 - 0x2571fff +com.cooliris.safariplugin (1.7) <5568367D-4A7A-13C4-15BD-543AAB199199> /Library/InputManagers/*/Cooliris.bundle/Contents/MacOS/Cooliris
0x25d3000 - 0x25d4ffd com.apple.textencoding.unicode (2.5 - 2.5) <4E2ABBEB-1F0D-3C06-BA0C-C3CEDDF17BD2> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x2600000 - 0x2602fff +com.zeno.print.2600series.pde.Color (1.3 - 1.3) /Library/Printers/PPD Plugins/Color.plugin/Contents/MacOS/Color
0x2608000 - 0x260efc7 +com.Adobe.print.AdobePDF8.pde (AdobePDF 8.1.2 - 8.1.2) /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
0x264a000 - 0x2653fff com.apple.ProtocolBuffer (2 - 104) <BFA598AA-2E77-3578-B079-2C89796811B3> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x76d1000 - 0x777cfff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x788b000 - 0x78c9fe7 +com.adobe.AcrobatPlugin.BridgeTalkClient (8.0.69) <28B8A085-D7B5-4E79-9B59-6A8062B4BEBE> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/BridgeTalkClient.acroplugin/Contents/MacOS/B ridgeTalkClient
0x7e37000 - 0x7e7efc7 +com.adobe.adobe_caps (adobe_caps 0.0.120.0 - 0.0.120.0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
0x7efd000 - 0x7f51ffd +com.adobe.AdobeXMPCore (Adobe XMP Core 4.0 -c 316 44 . 253921 - 0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeXMP.framework/AdobeXMP
0x89f0000 - 0x89fbfef +com.adobe.epic (adobe_epic 2.0.0 - 2.0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
0x8f6a000 - 0x8f8bfe7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeBIBUtils.framework/AdobeBIBUtils
0x8faf000 - 0x8fbdfff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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0x8fe0000 - 0x8feffc4 +com.adobe.personalization (adobe_personalization 2.0.0 - 2.0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_personalization.framework/adobe_pers onalization
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0xb1e0000 - 0xb272ff7 unorm8_bgra.dylib (2.1.16) <0F63B53F-4A0A-3485-9645-200572D265F5> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0xb284000 - 0xb2b5fff com.apple.printingprivate.framework.PrintingPrivate (8.0 - 91) <E5F60576-6111-3420-9958-1B04C70EE4BC> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0xc7ef000 - 0xc833ff7 +com.adobe.adobe_pcd (adobe_pcd 1.0.0 - 1.0) <26ED7749-B5C3-40AA-B138-B5A3C030EE56> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_pcd.framework/adobe_pcd
0xc838000 - 0xc845ff7 +com.adobe.asneu.framework (asneu version 1.6.2f01 - 1.6.2) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/asneu.framework/asneu
0xc972000 - 0xc984ffd libTraditionalChineseConverter.dylib (61) <519CAA3F-715E-3CAE-B158-57EC95D916B1> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xc988000 - 0xc9e4fff com.apple.corelocation (1.0 - 1239.35) <6E266E57-FA31-3B35-9CFD-29AA45B52C7B> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0xca11000 - 0xca43ff3 com.apple.GeoServices (1.0 - 1) <5D61BA20-171C-373D-A8F0-BCC02AD1DD81> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
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Adobe Acrobat Pro 9 and Windows Vista
The last version of Adobe I used to use is version 5. Of
course that is outdated, and it would appear that the files I
created with that version are not compatible with the Adobe Reader
9. So I downloaded the trial version of Adobe Acrobat Pro 9 and
tried to install it. The computer I am trying to install it on is
new and the OS running is Windows Vista Home Premium (32-bit I
believe). When it says it is installing, after it reaches
99.blah-blah % it keeps asking me about a scanner being connected.
What the heck is that all about? It's weird. I connect my scanner
and it scans and I print a document to a Microsoft OneNote file,
after which when I close the scanner window the program is not
installed at all. I check my program list from my start menu to see
if it is there; and nothing. This thing is, why the heck doesn't it
just install the full trial program like any other normal
installation? I just want to be able to send word, excel, etc.
documents using the acrobat distiller like I used to and create pdf
documents. This is very frustrating. If this is some kind of
strange compatibility issue with Vista, than I am really starting
to regret buying a system with Vista on it more and more. Can
anyone tell me what is going on here. What I may be doing wrong?
Anything. Please help. Thank you.Hello,
I'm sorry I'm not able to address your question. These forums
are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat User Forums:
Link to
Acrobat Forums
Thanks!
Michelle -
Unable to open Adobe Acrobat Pro after CS4 Design Premium install
I recently purchased Adobe CS4 Design Premium. I attempted to install it Sunday, and it completed with an indication of success. I then tried to open all my applications to make sure everything went well, and Acrobat keeps coming up with the following error: "You can't open the application Adobe Acrobat Pro because it may be damaged or incomplete." I tried to remove it with the uninstaller, and it does not see it. I have tried to install it multiple times. I even swapped out the DVD drive to see if it was having problems reading the disc, but nothing has helped. I even tried to delete it entirely. I currently have a web case open, but they state that can take up to 3 days to be answered. I tried to call technical support, but gave up after an hour on hold. I suspect a bad disc, but I really don't want to have to wait a week or more to get the issue resolved through sending endless emails back and forth with a web case. I was hoping someone would have a good answer to my problem that would not require that. I am trying to install it on a fairly plain OS 10.6.2 system. It is a 2009 Mac Pro Quad with 6GB of RAM. As stated, so far none of the other applications are giving me any issue. It has just been Acrobat Pro.
Thanks.I ended up finding the probable solution to this problem. I downloaded the trial version of CS4 Design Premium. Seeing that I had already installed CS4, it asked what application I wanted to reinstall. I reinstalled Acrobat. When I opened it the first time, it told me that the licensing server could not be reached. I opened Photoshop, then it again. It has worked fine since then. I have updated it to 9.3.1, so it should be good from here on out.
-
How do you Make an Interactive Drop Down Menu in Adobe Acrobat Pro That Uses Hyperlinks?
Hi first off let me point out and apologise in advance for my ignorance and possibly my misuse of the correct terms, I'm new to this.
Anyway here goes, my best attempt to try and explain myself. Using Adobe Acrobat Pro I am trying to create a drop down menu that lists a set of documents. Once you click an item in the drop down menu it then opens up the corresponding document. So far example the Menu reads "Documents" and below it there is three options "Dogs" "Cats" "Hotdogs" when you click on "Hotdogs" you open up the document for hotdogs etc.
I have actually done it once before using Javascript and a combo box and I think basically you buried the links to documents in a series of bookmarks, the Javascript code then was basically a shortcut to activate those bookmarks.
So in short, could someone please tell me the code I would need to make this happen? I have looked extensively for the right forum post to see if my question has already been covered but I couldn't find anything and I possibly could have been using the wrong search terms.
Please ask me to clarify anything to help you understand what it is I'm asking.
Thank you in advance for all your help.
Elliot.Hey I think I found a solution to my own problem I made an "OK Button" right click>properties>actions>select action>run a javascript>add - and executed this code:
function searchBookmarks(bkm, nLevel, bkmName)
if ( bkm.name == bkmName ) return bkm;
if (bkm.children != null) {
for (var i = 0; i < bkm.children.length; i++)
var bkMark = searchBookmarks(
bkm.children[i], nLevel + 1, bkmName);
if ( bkMark != null ) break;
return bkMark;
return null;
function bookmarksAsPopUp(bookmarks)
if(bookmarks && bookmarks.children)
for(var i=0;i<bookmarks.children.length;i++)
bookmarkName = bookmarks.children[i].name.replace(/\s{2,}/g,' ');
while (bookmarkName.indexOf(String.fromCharCode(11)) > 0)
bookmarkName = bookmarkName.substring(0,bookmarkName.indexOf(String.fromCharCode(11))) +" "+ bookmarkName.substring(bookmarkName.indexOf(String.fromCharCode(11))+1)
popUp = popUp+"{cName: '"+bookmarkName+"', cReturn: '"+bookmarkName+"'" ;
if(bookmarks.children[i].children)
popUp = popUp + ", oSubMenu: [";
bookmarksAsPopUp(bookmarks.children[i]);
popUp = popUp + "]";
popUp = popUp+"}";
if (i != bookmarks.children.length-1)
popUp = popUp+", "
return popUp;
var popUp = "";
bookmarksAsPopUp(this.bookmarkRoot);
var cChoice = eval("app.popUpMenuEx(" + popUp + ")" ) ;
bkm = searchBookmarks(this.bookmarkRoot, 0, cChoice );
if ( bkm != null ) bkm.execute();
Then you can just add your own bookmarks and they populate the pop-up menu automatically (including the hierarchy sub menu structure, you nest bookmarks within a main book mark.) which is a more efficient way than the one I used before.
I take no credit for this by the way my source is here PDF Bookmarks as a PopUp Menu | The Practical:PDF Blog
I hope this helps anybody looking to do the same. -
Adobe Acrobat Pro serial number will not install or register
I just purchased Adobe Acrobat Pro XI and tried to install it on my computer. I entered the serial number and registered it. However, every time i open the program, it warns me that my 30 day trial will expire in 0 days. I click on "license this software" and enter the serial number again, and register it again. It works for one instance of use, then the insanity begins all over, and the trial expiration message pops up next time i open the program.
I have tried uninstalling the software, then running the adobe cleaning tool, restarting the computer, then installing the software again. This did not solve the problem.
It is nearly impossible to talk to a human being at Adobe customer support.
Can anyone help me?what os?
what file(s) (name/extension) have your downloaded and is their file size? -
Functionality of Adobe Acrobat Pro for Mac questions?
Greetings! After 35 years in the Windows environment, I became the proud owner of a MacBook air last night, and I want to install Adobe Acrobat Pro for Mac on it. I would like to know if the features and functionality of the Mac version are the same as those on the Adobe Acrobat Standard that I have been using in my Windows environment for so many years.
The Windows version gives me everything I need, most importantly the ability to add text as annotations into documents that have been scanned and sent to me as PDFs, fill in forms, create forms, etc.
Additionally, can someone help me with the differences between the subscription version and the full purchase version? Does the subscription version have any problems, is it just as functional as the full purchase version?
Thank you so much all!
S.If you don't have a physical printer hooked up to your Mac you can still do the Save As Adobe PDF with a "faux" printer setup. Here are the steps to set that up:
1. Go to Apple menu>System Preference>Printers and Scanners
2. Press the plus symbol button "+"
3. In the Add dialog select IP at the top
4. in the Address field put the numbers 127.0.0.1
5. In the Protocol pop-up menu make sure that Line Printer Daemon - LPD is selected
6. Leave the Queue field bland for the default printer
7. In the Name field it will say "127.0.0.1" and you can leave it to that or change it to anything you want.
8. Leave the Location field blank
9. Leave the Use field pop-up menu field at the default which is Generic PostScript Printer.
10. Click the Add button
11. You will get the message:
"Unable to verify the printer on your network.
Unable to connect to '127.0.0.1' due to an error.
Would you still like to create the printer?"
12. Click the Continue button.
13. In the Setting up '127.0.0.1...' dialog click the OK button
14. Open up TextEdit
15. Type some test text (e.g. Test Text)
16. In TextEdit Go to File>Print
17. In the Print dialog, press on the PDF button on the lower Left side of the window.
18. Select Save As Adobe PDF.
19. In the Save As Adobe PDF dialog, select your Adobe PDF Settings and whether or not you want the resulting PDF to open in Adobe Acrobat Pro and then click the Continue button.
20. In the Save window, title your PDF in the Save As: field, navigate to the location you want to save the PDF and then click the Save button.
21. Done. -
I purchased Design Standard CS6 the entire package. I downloaded and installed but I was continually having problems with Adobe Acrobat Pro. I tried updating to the newest version but it only made the problems worse (acrobat was super slow and constantly not responding). So i decided to try to uninstall and then reinstall the program. Well I uninstalled, and then attempted to reinstall ONLY the adobe acrobat pro but it says my serial number (which is for design standard) will not work. Since Acrobat Pro is included in the suite, i thought this wouldnt be a problem. Is there anyway to get around this without uninstalling the entire design standard and reinstalling everything? I only need to reinstall acrobat pro.
You need to reinstall Acrobat the the Creative Suite, you cannot download it is a separate application and install it that way because it will be looking for a serial number relative to being a singly purchased application.
-
How to download adobe acrobat pro on a new computer
I want to install my adobe acrobat pro on a new computer - how can I do that?
use the installation file to install.
if you need the installation file, what version? -
Adobe Acrobat Pro XI no more running after latest update
I've subscribed to Adobe Creative Cloud package. Anyway, during the latest update, Adobe Acrobat Pro XI stopped working: I cannot launch it any more (I get this message, translated by Italian: "You cannot run “Adobe Acrobat Pro” because it may be damaged or incomplete" and I also cannot uninstall it anymore: despite it looks like the disinstallation gone well, I still find the program installed and I still cannot neither uninstall it, launch it or download it again.
My Operating System: OS X Yosemite 10.10.1.
Could you please help me? It's quite urgent
Thanks in advanceHi Michael,
Do you other Adobe Application as well, like Photoshop and InDesign?
If yes, then launch Photoshop go to Help-> Deactivate. Relaunch the Application and activate again.
Regards,
Anoop -
Testing an application that uses adobe acrobat pro with a trail version
Hello,
I have a program that references Adobe Acrobat Pro. We previously were using Adobe Acrobat Pro version 8 and would like to upgrade to the newest version. I downloaded a trial version of Adobe Acrobat Pro XI to test the program with, but I get an error when trying to create an adobe object. The error says that it cannot create the object. In doing some research I've found that this is likely a result of me having an unregistered version of Adobe Acrobat Pro on my machine. It is unregistered since it's the trail version.
My question is, am I able to test that the program will work with the latest version of Adobe Acrobat Pro without having to buy it first? We would like to be sure it's working with the new version prior to buying licenses for the version for our users.
Thanks,
AaronHi Rave,
The error that I am getting is "Cannot Create ActiveX Component". It's occurring when I try to create the object "AFormAut.App". Below is the line of code that is throwing the error.
_formapp = DirectCast(CreateObject("AFormAut.App"), AFORMAUTLib.AFormApp)
Thanks,
Aaron -
I have student edition of Adobe Acrobat Pro successfully installed and in use for about a year. I downloaded a trial version of Adobe Acrobat Pro for Adobe student site.. the software is working but thinks I am working off a 30 day trial instead of seeking to activate...How do I get software to activate?
Hi unc_gatech_plus,
Thank you for posting on the Adobe forums, you need a serial no. to get the software activated.
Kindly find below few links related to student and teacher edition softwares.
Education FAQ
Find your serial number quickly
Thanks,
Vikrantt Singh
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