I want to CANCEL my creative cloud account!

Is there a email or phone number to contact customer support to CANCEL my creative cloud membership?   On the webpage, to cancel my membership it sends me in circles and only leads me to the forums!!!!!??????   I just want to CANCEL my membership!!  

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • I want to cancel the creative cloud membership and I follow the instruction but I didn't see the "cancel plan" option. Pls help!! Thank you!

    I want to cancel the creative cloud membership
    and I follow the instruction but I didn't see the "cancel plan" option in my page. Pls help!! Thank you!

    Dear John T Smith,
    Thank you but still , I can't find the ""cancel plan"" option in my Chinese
    language edition page.
    And I try to enter my account from English edition but  it will transfer to
    the Chinese edition page directly.
    Pleas help :(((
    Thank you so much!!
    Cheers,
    Alma Hsu
    2014-08-03 21:58 GMT+08:00 John T Smith <[email protected]>:
        I want to cancel the creative cloud membership and I follow the
    instruction but I didn't see the "cancel plan" option. Pls help!! Thank
    you!  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6607924#6607924>

  • I want to cancel my creative cloud education system

    I want to cancel my creative cloud education system

    Hi Hyosoo,
    Please refer the article: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
    Regards,
    Romit Sinha

  • HT204053 I want to cancel my i cloud account.  How do I do it?

    I want to cancel my i cloud account.  How do I do it?

    Welcome to the Apple community.
    Unfortunately, you cannot cancel an iTunes Store account. You can however log out and stop using it.

  • I want to cancel my Creative Cloud membership

    ...and find it incredibly difficult to make any progress on what should be a really essential task.
    Really Adobe? This is the best you do, an endless loop of Web pages and VM mail trees?
    I haven't used Creative Cloud.
    I signed up for a test account, just to see what it was about, it was not for me.
    And now, I don't want to use it, but somehow am getting charged $49/month for something I have never used.
    Can I please quit Creative Cloud, and how does one do that, in an easy way?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my Creative Cloud Membership subscription.

    While my  status is "Your plan: Creative Cloud Free membership" You have access to 30-day free trials of all our products, limited access to services, and 2 GB of cloud storage.
    I am charged every month fpr 11,88euros. I want to cancel this subscription i do not use it any more.

    Hi Aristotelis,
    Please contact the support through call/chat for the cancellation requests.
    Contact Customer Care
    Regards,
    Sheena

  • I would like to cancel my creative cloud account asap to get the 15.99 a month deal going on!

    I want to cancel my current account that is 32 bucks a month and switch to the 15.99 a month for a year asap! That is all.

    Please confirm that you would like to cancel the CC purchased on Feb 7, 2013 so that I can assist you further.
    Regards
    Rajshree

  • I just want to cancel my Creative Cloud...

    I signed up for it on my home computer. I have 5.5.. at work I have 6. I don't see that I need the Creative Cloud (since I can't get it to work right) at home right now. WHY can't I cancel???

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I really want to cancel my creative cloud trial.  There is no option

    I would like to cancel creative cloud trial.  I can't find the cancel option.

    Hi stephan tomlin,
    You can simply uninstall your applications of Creative cloud as the trial is valid for 30 days only.
    For any further issues, please refer to the following help document:
    Cancel your membership or subscription | Creative Cloud
    Regards,
    Sheena

  • I want to cancel my creative cloud membership. I cannot find a way to do it. Can I please get some support here?

    Please help. The website is designed so that I'm running in circles. Please cancel my membership.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Is there a way to cancel an creative cloud account with out having to talk to someone

    please help

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Cancelling creative cloud account

    Hi, can you please cancel my creative cloud account? i'm logging in, but when it comes to viewing my products it says that i'm not subscribed to anything, however i've been billed just today. it needs to be done today, or i'll have to pay more.
    It's rather annoying that there is an easy two steps subscription scheme and there is no such an ease when it comes to cancelling the subscription. No one to call. No person to email to. FRUSTRATING!
    I need help today.

    Where are you looking that shows no products, on the website under your AdobeID or in the CC Desktop app?  On the website it can take up to 30 seconds for the products list to fill in even after the webpage seems to have finished loading.  In the CC App, sometimes there is also a delay as it connects and checks things or sometimes it is just a blank white panel and you have to restart it or reboot to get things to show properly—this is more a display glitch not something to do with licensing.  It also might be that you have multiple AdobeIDs and the on your logging in with is not the same as the one you purchased CC with.
    The reason you cannot cancel so easily is that you likely signed up for a full year at a reduced monthly rate and will be charged a cancellation fee for the months you were deemed to have used or not used, however it works, exactly.  Adobe needs to tell you and confirm that you know that and also probably wants to find out why you’re cancelling and ask if you’re sure since it’s gonna cost money.   Is the charge you see a cancellation fee or just a monthly subscription fee?
    This is a user forum and I am responding as such, and cannot see the details of your account to see what you may or may not be subscribed to that is generating charges.

  • How to close creative cloud account

    Can anyone help me? I want to close my creative cloud account...i do not know how.

    Hi HopeV,
    Please choose the best option :
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Hope it helps you.
    Regards,
    Rajshree

  • I would like to cancel my Creative Cloud Photography plan. How?

    I want to cancel my Creative Cloud Photography plan. I cannot do it online apparently and I can't find a phone number to call. Please help.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to change my creative cloud account?

    I want to stop my creative cloud account and only continue with Lightroom and Photoshop. How shall I manage that?

    Hi
    I have tried, but I cannot find anything that will help me with my question
    Best regards
    Jan Reinertsen
    2015-02-24 10:30 GMT+01:00 deto_ws <[email protected]>:
        How to change my creative cloud account?  created by deto_ws
    <https://forums.adobe.com/people/deto_ws> in Adobe Creative Cloud - View
    the full discussion <https://forums.adobe.com/message/7224528#7224528>

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