I want to cancel my membership but chat option is closed!!

I wanted to cancel my membership but the chat support shich should be up 24X7 is closed.
How can i cancel my membership.
please help ASAP.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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I want to cancel my membership but the chat is not available and can not call

I want to cancel my membership but the chat is not available and can not call

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hi! i want to cancel my membership but I can't

Hi i'm trying to cancel my membership since yesterday, I al ready tried to do what it says on this page: http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Administration > Service Plan page > Change Service Plan > Cancel Your Plan But it doesn't apper the option. Can you help me plis?

Try the telephone link I posted in cancel

Hello. I was to the annual renewal. But i want to cancel the membership. What do we do about it?

Hello. I was to the annual renewal. But i want to cancel the membership. What do we do about it?

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I just want to cancel my subscription but I was led on an endless merry-go-round and got nowhere.

Please could someone help me? I just want to cancel my subscription but I tried all the steps they listed but did not go anywhere. Could not turn-off auto renewal.

You can try here: Cancel your membership or subscription | Acrobat, Acrobat.com online services

I want to cancel my membership. I did not order it, did not ask for it and will not pay for it. It is impossible to reach you and I am done trying. I have spent over 30 minutes trying. If you do not cancel IMMEDIATELY.

I am trying to cancel my membership but find it impossible to do so. How do you contact them to do this? I did not order and do not want this service and will not pay for it. Has anyone else experience this unasked for and illegal billing? What did you do in order to cancel membership?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I want to cancel my membership. I need assistance to address this issue

I want to cancel my membership. I need assistance to address this issue. It seems that they have made a repeating loop of unhelpful links to prevent you from canceling a membership. Any advice? --Travis

Moving this discussion to the Adobe Creative Cloud forum.
Adobe you suck! cancel me please contact our support team directly at Contact Customer Care to cancel your membership. If you are not being given the option to chat with a member of our support team then please utilize a different web browser. Which web browser and version are you currently using?

Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

Hi,
Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

Fatimah,
Here is how to cancel:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If there are any issues, you may go here for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or here for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have.

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop?

I would like to cancel my membership, but it is not listed when I try to view my plans. However, my card still gets charged. How do I cancel my membership for photoshop? I am using a Mac Pro.

Hi Liz,
Please contact the support through call/chat for the cancellation requests.
Contact Customer Care
Regards,
Sheena

Help - I want to cancel my membership

I want to cancel my Creative Cloud complete membership and sign up for the Photography Plan. The steps outlined in the support documentation are wrong. Instead of providing a form where I can cancel my membership, my only option is chat, phone or forum. Chat and phone are unavailable. If customer support reviews these forums, please help me. Thanks.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Trying to cancel my membership but it won't cancel.

Trying to cancel my membership but it is saying I need to contact customer support which I have and I am doing everything they say and it still won't cancel. It is very annoying, I have tried all the links from the other responses and it still will not work .

Adobe contact information - http://helpx.adobe.com/contact.html may help

I want to cancel the plan, but I can't and i followed most of the steps.

I want to cancel the plan, but I can't and i followed most of the steps.

Please see your other thread:
How do I cancel my plan? And contact wont work and the "cancel button" sends me somewhere else.

I follow the instructions for canceling my membership, but it is a dead end. Won't let me cancel.

And now this box pops up. Am I supposed repeat my question here also? Ok
I want to cancel my membership as I don't want to pay $49 a month for CC. Following the instructions still doesn't allow me to cancel.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

My laptop will not support creative cloud and i want to cancel my membership/subsription

My laptop will not support creative cloud and I want to cancel my membership/subscription

Please check Cancel your membership or subscription | Creative Cloud
If you are prompted to sign in please use the Adobe ID associated with your active subscription as I couldn't see any subscriptions associated with the ID used to post on this forum.
Thanks
Bev

I want to cancel my membership- effective now. Please ensure this is completed ASAP. DO NOT charge my Credit Card again! Thanks in advance. V/R, Hope Snead

I want to cancel my membership- effective now. Please ensure this is completed ASAP. DO NOT charge my Credit Card again! Thanks in advance.
V/R,
Hope Snead

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I want to cancel my membership but chat option is closed!!

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