I want to cancel my subscription and get a refund ...
How on earth do you contact someone to cancel Skype and a subscription. I did manage to cancel the payment for the account I hope. But I can not find where to send an email to cancel my subscription and account. This is the hardest site I have encountered to find information.My account is betty.chappell2 and I have not used any minutes on it at all.
Hello M Luiz,
please don't forget here we are users like you, not Adobe's employees. You have to contact Adobe's customerservice. Here some links about the terms of notice:
Adobe - Subscription Terms and Products One of them I could find only in German language:
https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=696 9052&store=OLS-DE
and there I found (translated from german website):
After purchasing a subscription for Adobe ® ExportPDF the fee after each month (for a monthly subscription) or year is automatically drawn (for a annual subscription). You can terminate at any time your subscription on the page "My Account" under "Manage Subscriptions". To do this, click the option to terminate the contract in addition to the subscription in question. The subscription is then valid until the next due date for fees. After no more usage charges will be collected. If you want to set the service and your account with immediate effect, please contact the Adobe Customer Support Department.
https://store2.adobe.com/store/de/popup/software/acom/customer_service.html
Hans-Günter
Similar Messages
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I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???
Not sure if you can cancel before you're charged (Maybe?) but here is where you cancel. Cancel your membership or subscription | Acrobat, Acrobat.com online services
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I did not like program Office 365 and I want to cancel your subscription and receive a refund.
You need to talk to Office 365, whoemever you bought that sub from.
This is a user to user forum, so no one here can really help you.
Did you get the sub through an app? If so, that app should have a support page or a way to contact them. Their support page should also have a FAQ that would cover cancelling your sub. -
I want to cancel my account and get a refund of my money. how do i do that?
i want to cancel my account and get a refund of my money. how do i do that?
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Hi I wanted to cancel my membership and get a refund. Please assist me how to do so
Hi,
Hi I wanted to cancel my membership and get a refund. Please assist me how to do soFatimah,
Here is how to cancel:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If there are any issues, you may go here for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or here for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have. -
Hello
I have been charged two times???
Order AD002372485 and AD002372469, but I would like to cancel this please.
Is very confusing system for me.
Thanks
M LuizHello M Luiz,
please don't forget here we are users like you, not Adobe's employees. You have to contact Adobe's customerservice. Here some links about the terms of notice:
Adobe - Subscription Terms and Products One of them I could find only in German language:
https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=696 9052&store=OLS-DE
and there I found (translated from german website):
After purchasing a subscription for Adobe ® ExportPDF the fee after each month (for a monthly subscription) or year is automatically drawn (for a annual subscription). You can terminate at any time your subscription on the page "My Account" under "Manage Subscriptions". To do this, click the option to terminate the contract in addition to the subscription in question. The subscription is then valid until the next due date for fees. After no more usage charges will be collected. If you want to set the service and your account with immediate effect, please contact the Adobe Customer Support Department.
https://store2.adobe.com/store/de/popup/software/acom/customer_service.html
Hans-Günter -
I need to cancel my subscription and get a refund.
How do I do that?
Hi there, You can request a refund by contacting customer support via the following form on Skype.comLink to refund form I recommend to sign first on Skype.com before clicking the link, We still hope you will continue to use Skype free audio and video calling to connect with your friends and family! Keep Skyping!
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I want to cancel my subscription and change to the photographer plan, how do I do this?
I tried to call you but it is impossible, chat is impossible as well . If I would not obtain answer for you, I will have no choice to cancell my suscription.
Thanks in advanceYou need to cancel the present CC (in case of repurchase the cancellation fee can be waived off) & repurchase the plan that you want.
Please let me know if you would like to go for cancellation of the present CC via personal messaging.
Regards
Rajshree -
How do i cancel my subscription and get my money back?
how do i cancel my subscription and get my money back? Im afraid i will be charged for every "Trial" after it expires. and is it even wortht the 2.49 a month?
What part of your money do you hope to get back? It is surely unlikely that you'll get a return on any part used months, and as far as I know, you can only pay a month at a time. Did you agree to a full year subscription to get the reduced rate?
I saw some stuff on the TV news last night, about some people going to live on Mars - for ever! If you are intending to breach your contract with Adobe, you better try and sign up PDQ, and hope... if you are lucky.... that Adobe does not have an interplanetary legal department!
http://www.bbc.co.uk/news/uk-england-derbyshire-25687315 -
How do I cancel my subscription and get a credit?
How do I cancel my subscription and get a credit? My renewal for ExportPDF was 9/20/14 and I no longer use the product. I went to my profile and turned off the auto renewal feature.
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
i want to cancel my monthly subscription and I'm being taken round and round in circles.
Hi there
I see your plan has now been cancelled but please let us know if you require any further assistance.
Kind regards
Bev -
I want to cancel my plan and get a full refund! How can I do That?
I need to know how to cancel my plan!
Hello,
please use with the conditions which you have selected:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html from
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Hans-Günter -
Cancel Skype Number and get a refund
I've just been auto renewed (without warning) for a skype number I no longer use - I've now cancelled it - how do I go about getting a refund?
Hello and welcome to the Skype Community!
You can try requesting a refund but, generally, Skype Numbers aren't refundable unless and until canceled. Cancellation is effective on the expiry date of your current billing cycle (09/17/2015 in your case). You can use the product until then.
https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
as detailed in the subject- this account was set up by an accident- how can I get a refund and cancel this
Hey Zoe,
You might need to refer Contact Customer Care for the same and seek help.
Regards,
Anubha -
Want to cancel subscription and get a refund
I have tried to use this service, but the converted document I get is useless to me.
This is not a useful service for me.
Iwould appreciate a cancellation and a refund, please.
Thank youIf you feel you need a refund, you should contact customer support. Go to the contact support page:
http://helpx.adobe.com/contact.html?product=acrobat-com&topic=signing-in-to-my-account
Click the "I still need help" button. I'd recommend Chat if it is available. It is usually faster than phone support.
Sorry the service didn't work out for you. Hope you resolve this quickly.
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