I want to cancel my subscription with Adobe PDF converter, please tell me how to do this!
How do I cancel my subscription?!
Hello,
the procedure is as follows there (general info) Adobe - Subscription Terms
Cancel your membership or subscription | Creative Cloud
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter
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How to do???? I want to cancel my subscription to Adobe Export PDF before automatic renew.
You can go to https://www.acrobat.com/misc/en/contact-support.html and select a way to contact customer support.
Let me know if you have further question.
Jyh-Jiun Liou -
I need to cancel my subscription to Adobe Export. Please cancel.
I need to cancel my subscription to Adobe Export. Please cancel.
Hi stephd,
I've checked your account, and it looks as though the subscription order never processed, due to a payment error. Do you have a bank statement that shows you were charged for the service? If so, let us know, and we will try to sort it out.
Best,
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I really want to cancel my subscription to Adobe Creative Cloud.
I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
How can I really (really) cancel my subscription?
Thank you if a human reads and attends my concern.The CC purchased in Dec 12, 2013 have been cancelled successfully, you shall not be billed further.
Regards
Rajshree -
I want to cancel my subscription to Adobe export.
Export did not work on my document and I would like to cancel my subscription and get my money back.
Hello Me32008
Please follow the steps mentioned here # http://forums.adobe.com/docs/DOC-1477
~Deepak -
I want to cancel my subscription to muse and I do not find how to do, can you explain to me
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Problem with Adobe PDF Converter
I'm sorry to say I struggle with the technicalities a bit but would be really grateful for any help!
I have a laptop with Windows 7 64 bit, Office 2010, Acrobat Standard X, and PSE9.
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I have the same problem & your update on the PORT being the problem was crucial. I sorted it out. The solution (for other folks who see this thread) is as follows:
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So I cancelled the first & only order I will ever make thru this company & want my account deleted.
I can't get thru to anyone by phone or chat.
Is there no other way to accomplish this?
What happens if I sign out & just never sign back in?
Any help anyone can give would be super appreciated.
Thanks much!Hi Crystal,
So I cancelled the first & only order I will ever make thru this company & want my account deleted.
I can't get thru to anyone by phone or chat. Is there no other way to accomplish this?
Sorry for this hassle. No, you need to contact them. What is the problem you are facing in contacting them?
What happens if I sign out & just never sign back in?
You might still get charged. Let me know if you still can't get through.
Thanks,
Kevin
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