I want to change my apple id, but I am told that the new email add is already linked to an account?

I changed email addresses some time ago, and I thought that I had updated my Apple Account. When I tried to log in with the new email addy, I got a message that this emaill addy had not been set up as an account yet. So I cancelled that message, went into my account witht the old email addy, and proceded to follow the necessary steps to change my ID.
I then received a message that the new email addy was already attached to an account. ??????????????? I tried the new email again, but it still wants me to set up new account (ie reenter all my information). How do I get my new email addy cleared from the system so I can use it on my current account?

THe email address you want to use may be set as the recovery email for another account. That would prevent you from using it, until you remove it from that account.

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I want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?

i want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?

I'm afraid that you may be confusing two different 'passwords' - there's your Apple ID (the user name and password that you used to get into these forums) and then there's your computer user name and password - usually two seperate user names and passwords.
If you want to change your password for your user account on your computer, go to System Preferences>Users & Groups and unlock the preference pane. Then you can select your user name and change your password there. Changing a user name is a bit complex and I don't think you want to try that!
Clinton

TS4002 I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed but when searching I can't find same being used. How do I find out where that particular email adress is use

I'm trying to create a new apple-id but when typing the email adress I want to use I'm told that the particular email adress is not allowed When searching I can't find same being used anywhere. How do I find out where that particular email adress is used so I can delete it there and use it for my new apple-id?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

I was wondering if you ever figured this out. I have the same issue. When I try to use the support communities, there are so many with the same problems and never seem to be any replys?? Not very helpful and I can not get Apple to return my emails.

I have the iPad 2 16GB, bought it in August 2011, I worked perfectly but in mid-August 2012 I took her to the store because the microphone did not work reviewed and changed me, but to my surprise that the new iPad had the problem is disconnected WIFI sign

I have the iPad 2 16GB, bought it in August 2011, I worked perfectly but in mid-August 2012 I took her to the store because the microphone did not work reviewed and changed me, but to my surprise that the new iPad had the problem is disconnected WIFI signal I have to be glued to the router, and I did everything he says is supported by the Apple and all other pages and forums regarding this problem is not solved and always disconnects when connected always disconnects again!! passing will be settled as no longer factory warranty although it has neither the three months I renewed new, please help because the investment has been great and I can not use only as "a mirror" I'm waiting a true solution, thanks ....
Sincerely,
Catlos

This does help me because I am pondering on wether to buy an airport extreme to solve my ipad 2 connection woes. I have an extremely old router dLink 524....but I have NEVER had any problems with it at all ever. My xbox connected great to it and netflix ran flawless through my xbox.....now I have an ipad2 and an apple tv and they are BOTH having horrible connection problems. I have read most of the forums on how to fix it by changing the settings on my router but since mine is so old I couldn't do some of the suggested solutions. So here I am debating on whether to spend all this $ on an airport extreme? I am just hoping that if I go and purchase this, my connectivity issues problems will go away like yours did. Just wondering if you have ATV as well and if the AE solved its problems? I have read about AE solving ipad2 wifi problems, I'm just hoping it will solve my ATV as well.
**Glad they didn't "moderate into extinction" your post yet, lol, Thank

I need to change my Apple id in my phone to match the new id i set up online. How do I do that? I dont have the password to that email address.

I need to change my Apple id in my phone to match the new id i set up online. How do I do that? I dont have the password to that email address.

Go to Settings>Store (or Settings>iTunes and App Stores for iOS 6) and sign out and sign in with the other/updated account.

I dont have coverage anymore from the apple insurance, but i was told that if i went to an apple store i could trade in my ipod touch 4th gen for a new one just paying 100 dollars? is it true?

like i was saying, i cracked my ipod screen and i dont have coverage anymore from the apple insurance, but i was told that if i went to an apple store i could trade in my ipod touch 4th gen for a new one just paying 100 dollars? is it true?

Yes, if it is an 8G model. You will receive a refurbished one for that price.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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HT5621 It says that the new email i tried to enter as my new apple id is not available. Why?

It says that the new email i tried to enter as my new apple id is not available. Why? I was trying to change my email to a email i always use instead of one that i never do. When I went to change it it said that the email was not available. I have never used this email before for apple. Can someone please help me?

Hello Jessica
If you have on your previous Apple ID a rescue email address and that email address is what you are using to create a new one, then it will not let you use it. See if you can log in to your Apple ID and remove that email address. Check out the article below for more information.
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Regards,
-Norm G.

Need help with what to do if I want to change my apple id but my id is my icloud e-mail address

Hello,
I have spent days and hours trying to find a definite answer on what I can do with my situation. I have been able to figure out that I cannot change my apple id because my apple id is my icloud e-mail address. But does that leave me no option? Does that mean that I will have to create a new apple id and subsequently I will also get a new icloud e-mail address? If so, then how will I retain all of my purchases? Is it possible to delete my icloud account and then change my apple id?
I would really appreciate anyone that can give me a clear answer on this. Thanks!!

Sorry I missed this post earlier. For some reason I didn't get an email alert that you had posted.
If you want to want to change your Apple ID and your iCloud email address, you'll need to create a new Apple ID using the name you want, then create a new iCloud account with it and migrate your data to the new account. After creating your new Apple ID, save any photo stream photos on your iOS device that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iDevice and choose Keep on My iDevice when prompted. Then sign back in with a new Apple ID to create your new account and choose Merge to upload your data to the new account. You will then have to recreate your notes in the new account from the emails you sent earlier. When you turn on Mail in Settings>iCloud you will choose your new @icloud.com email address.
Once this is done on the first device, if you have other devices, you can just save any photo strema photos, delete the existing account, then choose Delete from My iDevice (since the data is already in the new account) and sign back in with the new ID to download the data.
You'll then have to decide if you want to keep using the old ID for iTunes or not. Personally, I wouldn't recommend changing it to a new ID for several reasons. First, all of your current purchased media is tied to the current ID and cannot be moved to your new ID. This means that you will end up with different things purchased with different IDs over time, which can make things complicated. Secondly, if you have already enabled automatic downloads, or have downloaded previous purchased using your old ID, you cannot change it to your new ID for 90 days from the time you first did this. Once this waiting period expires you can then change to the new ID and access previous purchases with your new ID, but you would not be able to access previous purchased from the old ID again for another 90 days. (This is what I mean by it being complicated to have multiple Apple IDs for iTunes purchases.)

So you want to change your primary mail but can't get past the password question?

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

Hi!I ran into the same problem as a lot of other people seem to have done. I am changing ISP and because of that I have to change my mail address from my 10 year old [e-mail removed for privacy and security] to something else, this time I choose to use an outlook.com address in the hope that I will be able to keep that a bit longer. last week I realized that my skype account had my old expiring address as the primary mail, and that the primary mail was the only mail that skype will use for communication with me - I already had 2 other mail addresses in my skype profile (outlook.com and gmail). The skype account was created last summer using my microsoft account, and the microsoft account is the only means I have for accessing the skype account. So I logged on and opended the profile page, went on to edit the info and marked my outlook mail as the primary, clicked save and got the password question. I entered the password I use for logging on (ie the microsoft account password), but was told that the password was wrong. I tried everything and some more things, I spent 40-50 minutes on a text chat with skype support, only to be told that it can't be done and that the skype account was hard tied to the mail address I had used when creating the account, which I found very strange as I had used my microsoft account. yes, when I created the skype account, the only mail I had connected to the microsoft account was my "[e-mail removed for privacy and security]" mail, but I have since then, without any problems, been able to create an outlook.com address, and have that added, added a gmail account, set the outlook.com as the primary for the microsoft account and remove the "[e-mail removed for privacy and security]" address from the microsoft account. no problem.The problem is actually worse as the mail account will be free for use after april 1, which means that a person claiming that mail address will risk getting extremely confusing mails regarding a skype account they don't have, they will have difficulties creating a skype account of their own, AND they can take over my skype account (as they are the owners of the mail address) and I won't be able to stop them. How is that for security Fortunately I spent 2 more hours and stumbled on the solution This is where a normal scam artist would ask you to click on a link to a web apge that would releive you of all your money, but I won't do that. so, what is going on when you want to change the primary email, why isn't your password accepted??? It turns out that when you create a skype account using your microsoft account (and I guess your facebook account), skype will actually create a "proper" skype user account as well, but they hide it from you, and you won't get a password set for it. It is the password for this "hidden" account you have to enter when you want to change the primary password It turns out that I was also unable to connect my facebook account to my skype account for the very same reason, but here it was more obvious, as I had to enter my skype username and passwor when connecting the accounts, and the microsoft account wasn't accepted there . so what do you need to do? well - those of you who have a smart tv (or some other device) that can't log on to skype using a microsoft account, have already done the work (provided you use that tv/device with skype) you log on to skype and open the account settings page, on the line below "microsoft account [email protected] unlink change microsoft password" you'll see a line saying "TV or Device" or something similar (I have no idea what the english text is) here you have a link you can click on where you will be prompted to enter the password for your "live:username" account. once you have done that you get instructions saying that for smart TVs etc, you enter "live:username" as the skye user and the newly created password as your password.The good news is that you now have 1) the identity of your skype user ("live:" and your name where the user name is the combined string "live:username" which in my case was "live:myname"); and 2) a password that is valid for your skype account. what I did next was open up the profile page, edit the profile, mark the outlook.com mail address asthe primary, click save and when prompted for the password, I entered the password I set in the previous step, and that's it, I now had a new primary mail (I got the confirmation mai sent to the new mail address right after I updated the info in skype). I also successfully removed my soon defunct mail address from the mail address list in my skype account, and I then connected my facebook account to my skype account (using live:myname ase the username and my shiny new password). So at the moment I have three different methods available to me when logging in to skype:- my microsoft account- my skype user (live:myname)- my facebook account.the ONLY thing to be aware of is that the name of the microsoft account, as presented on the account settings page in skype, still is my old [e-mail removed for privacy and security] mail address NOTE that this is a presentation issue only, someone thought that it was a good idea to save the original name of the microsoft account in the skype database and use that for presentation. It is NOT used when logging on, when you log on it will use the UID of you rmicrosoft account. if it disturbs you, you can always disconnect you rmicrosoft account from your skype account and reconnect it, and you should see the current mail address associated with the microsoft account. (this is safe to do because you have at least one other method to log on ) I hope that skype will amend their FAQ with this info. I did enter into a second chat with skype support, explaining what I díd to resolve the problem they failed to solve. so there it at least 2 people at skype support who know how to resolve the problem. -cheers,Anders

I wanted to change my apple id display in my ipad screento my new account created

I wanted to change my apple id displayed on screen to my new apple id created because if i want to use the apps to purchase will not accept anymore my old apple id it always say wrong apple id or password...please do the needful as i want to use it for some purchases....as well as my icloud id....

If your apple id and passowrd is incorrect, it's better to sort it out.
Creating a new Apple ID will make all your previous content purchases useless (not be able to update).
Try here to retrieve your password
https://appleid.apple.com

HT5621 Trying to change the email on my apple ID but get error message that the email I want to change to is already used for notifications. What do I do?

Hi,
I'm trying to change email address on my Apple ID since the email registered for the account has been hacked and I can't access it anymore. The email I want to change to is connected to another Apple ID I created about 4 years ago, though I successfully changed the email on that account as well. So the email I would like to use for my main Apple ID shouldn't be "locked" anymore.
Though, when trying to change the email on my Apple ID I get an error message (in Swedish, so this is a direct translate from google): "This e-mail address is your email address for notification. It can not be used as the Apple ID or primary email. Choose a different address."
I'm not really sure what this means or how I can fix this. The email address is connected to my Ipad and Iphone for the email app, can that have anything to do with it?
If it makes any difference, I updated both my Ipad3 and Iphone4 to ios 7 today. I'm trying to change from my Macbook air though.
Please advise, would really appreciate a reply ASAP.

caek1 wrote:
Hi,
I'm trying to change email address on my Apple ID since the email registered for the account has been hacked and I can't access it anymore. The email I want to change to is connected to another Apple ID I created about 4 years ago, though I successfully changed the email on that account as well. So the email I would like to use for my main Apple ID shouldn't be "locked" anymore.
Though, when trying to change the email on my Apple ID I get an error message (in Swedish, so this is a direct translate from google): "This e-mail address is your email address for notification. It can not be used as the Apple ID or primary email. Choose a different address."
I'm not really sure what this means or how I can fix this.
It means exactly what it says... The email Address is in Use. You cannot re-use it.
Apple ID Support > http://www.apple.com/support/appleid/

I want to change my apple id but keep my contacts

I am sharing my apple ID with my parents, not sure if it has anything to do with me not receieving text messages or vise versa. Now if I were to change my parents apple ids , how can they get access to their contacts? and will they be able to keep their texts?

Here's what you do. One of you needs to create a new Apple ID, if you don't already have a separate Apple ID. Go to id.apple.com to do so.
Then, go to Settings > iCloud. Delete the Account. When prompted, choose to 'Keep on this iPhone'. This will keep the iCloud Contacts on the device. Then sign into iCloud, using the new Apple ID. Choose to 'Merge' when prompted. The only thing you'll lose off of the iPhone is synced Photostream photos & documents. You'll keep the Contacts, Calendars, etc.
Do the same thing under Settings > Messages > Send & Receive, Settings > FaceTime, Settings > iTunes & App Store and Settings > GameCenter.
You can keep the same ID under iTunes & App Store if you'd like. That simply means you're sharing the purchase history for Apps & iTunes purchases.

HT201303 I want to change my security questions but I can't remember the current ones. How do I get past this to change them?

Whenever I try to purchase new apps on my Ipad, it asks me two security questions. I don't remember them and don't even recall answering them in the first place. I want to change them but can't get past not answering them. How do I fix this?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I want to change my apple id, but I am told that the new email add is already linked to an account?

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