I want to change my book because i download the wrong one
I need to change the book that I downloaded because I downloaded the wrong one
Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you so that you can buy the book that you wanted : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91761) -
Hi All,
I have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion how can i change the itunes password or the account settings.
Thanks & Regards
AyubRestore the iphone as new.
iPhone User Guide (For iOS 5.1 Software) -
I have most of my music stored on my old iphone. i bought a new I pad, and signed up with a new e mail adress as my old one is defunct. How do i change my e mail adress to the new one, because it keeps telling me apple id already in use.
You can change the primary email address on an account by logging into it via the 'manage your apple id' button on http://appleid.apple.com, or via the Store > View Account menu option on your computer's iTunes, or by tapping on it in Settings > iTunes & App Store on your phone and logging into it.
You won't be able to change it to an email address that is being used an alternate or rescue email address on the account (they can be viewed/changed/removed via http://appleid.apple.com), nor to one that is currently being used as the primary email address on an account -
I want to change my full name details in the email account. It is greyed out.Can you help Please.
Change your name at...
My Apple ID -
Hello alltogether! I use PSE 7 on my PC with windows XP and now want to change to a new Mac with the newest version PSE . Is it possible to move all my albums and tags to that new version? Thank you very much for your kind answers! Candyapple111
1. Install PSE 11 in windows, upgrade your catalog, then make a full backup to a removable drive, like a usb drive, using the organizer's back up command. If you buy the boxed version you get discs for both platforms.
2. Install PSE on the mac.
3. Restore the backup to the mac. Point the restore to the .tly file in the folder, not the enclosing folder. -
I want to change my plan from Photoshop to the student version of Creative Cloud - I can't get anyone through live chat and no way of contacting customer support. Does anyone know how to contact adobe?
Hi Beansy21,
Please refer to the link below to contact the customer support:
http://helpx.adobe.com/contact.html
Regards,
Sheena -
I had a email address in my my phone , and want to change but when pull up download app the old email automaticly comes up how do i change?
All apps that you have purchased or downloaded are tied to the apple id/email that you use to buy it. That's why it is showing your old email when you are trying to update the app.
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hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?
Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account. -
I want to change my apple id password but the verification email never appears at my mail.Everything else works perfectly fine at my email account.Just the apple messages never show upWhat can I do?
Hi Lara92,
Thanks for visiting Apple Support Communities.
If you haven't received an email at your rescue email address, or didn't provide a rescue email, you can contact iTunes Store Support for help. See this article for more information:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You'll need to contact iTunes Store support to have your questions and answers reset.
Best,
Jeremy -
I installed snow leopard which I now realise that it was the wrong one because it came out before my laptop and now it won't changed from the grey screen with the apple on it how do I fix it ???
MacBook Pro
Apple - Support - MacBook Pro
Mac OS Version builds
When did yours come out? what does the above show as model and minimum build?
You should have yoru OEM OS X DVD, not one from another Mac, or retail, though the last retail OS X DVD was a year ago 10.6.3.
If it installed, I don't see an issue unless the drive had corrupt directory etc.
What you need to do is repair your boot drive or restore from backup. -
I cannot change my system preferences because I did the wrong thing in creating the admin profile. So, whenever I wanna change the preferences again, it says to me that you cannot do this. How do I resolve this?
Do you have an account that is a type of Administrator? If not, try this tip to restore an Administrator account.
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Hi. I want to change my expensive creative cloud to a cheaper one.
Hi. I want to change my expensive creative cloud to a cheaper one.
Cancel what you have and buy a new subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Special Photography Plan (includes Bridge & Mobile Lightroom)
http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html -
When I want to change date of picture, iPhoto close the program. Why?
When I want to change date of picture, iPhoto close the program. Why?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result.
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