I want to change the country/region in my Apple ID but it wont let me because I have 69 cents credit left in another country's itunes how do I do it?

We bought the phone in another country and used it there on a prepay plan. we also purchased several itunes gift cards and used them to download some music. We used all but 69 cents of the credit on the itunes card before leaving that country. We are now in another country and have signed up with another cellular provider and purchased another itunes card but when we went to redeem the credit on the card it wouldn't accept it and said it was only for use in the country we were in. I realised our itunes account did not recognise we have gone to another counrty so I went into the settings of the phone and selected the iTunes and App Stores. When in that setting i tapped the Apple ID and then view Apple ID which then gives you the option to change the country/ region. However when I try to change the country I keep getting the message under the banner Account, which says "You have a store credit balance; you must spend your balance before you can change stores".
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?

Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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