I want to change the security questions because I forgot
I want to change the security questions because I forgot
Roga66 wrote:
I want to change the security questions because I forgot
See this discussion...
https://discussions.apple.com/message/21889182
Similar Messages
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HT201363 I want to change my security questions because I can't remember it.
Hello, I want to change my security questions because I can't remember it.
Thank you.Apple ID: All about Apple ID security questions
Duja wrote:
Hello, I want to change my security questions because I can't remember it.
Thank you.
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I go onto manage account to change the security questions because I've forgotten them but to get onto the security section i need to answer security questions. What do I do???
Ok, so I had the same problem. What you should do is, call the
Apple Technical Support number: (44) 0844 209 0611
And ask for the Account Security Team. This worked for me. -
How can I change the security question because I forget the answers ?
How can I change the security question because I forget the answers ?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
when i want to change the security questions they sent an email to a different email address then the alternate email addresses
The reset link will send reset info to the rescue email account that you put on your account - alternate email addresses are different email addresses, they are not used for resetting questions.
If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country (and which is therefore on your iTunes account) to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then change your rescue email address for potential future use (but it can't be the same as any other address on the account) : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
I want to change the security questions for my account , For I have forgotten
I want to change the security questions for my account , For I have forgotten
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security, choose country, then click
Continue;
6. Under ‘more options’ choose/click/tap the email icon. Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
You should get a response within 24-48 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service -
HT204266 How to change the security questions if i forgot the answers?
How to change the security questions if i forgot the answers?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(84812) -
HT4484 i want to change the security questions and i dont know it ?
I want to Change my security questions and i dont remember the answers....also all the solutions didnt solve it because it requires to be aware of the answer or to reset the questions by sending an email which it doesnt make any thing....please make effort to solve my problem
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security, choose country, then click
Continue;
6. Under ‘more options’ choose/click/tap the email icon. Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
You should get a response within 24-48 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service -
HT5312 I need to change my security questions because I forgot them and I don't know how.
I need to change my security questions because I can't remember them. how do I do it?
Welcome to the Apple community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I need to change my security Questions because I forgot
How Can I change my Security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104482) -
How can you change your security questions because you forgot them?
I forgot my security questions so iTunes won't let me download songs.
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Pleas help
Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy -
I want to change the security questions
What should I do if I do not remember the answers to my questions Security Apple ID
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
i forgot my security question answers.how can i recover them or change them
Do a forum search or look at More Like This on the right side of this page.
This is asked and answered very often. -
I want to change the security questions but my email secours is false
CAN some one help me ?!!
Hello alzian.mounir,
The steps in the articles below will guide you in resetting your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.
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