I want to clear my iTunes Store credit

I want to clear the iTunes Store credit so that I can change the country of the information, plz help me, thank you

You can contact iTunes support via this page and ask them if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I got an email that said I have unused iTunes Store credit associated with your Apple ID. I can't find how to accesss those credits. Can someone please help me?

    I got an email that said I have unused iTunes Store credit associated with your Apple ID. I can't find how to accesss those credits. Can someone please help me?

    Dakota-- I received a notice from them once about the same thing.They just want you to spend some more.All I have ever done is buy and redeem itunes cards.When I do that,I have a credit balance.To "access" your credits,you simply need to buy something.

  • How can I empty my iTunes store credit balance in order to change stores? PLEASE HELP...

    I use to live in Canada but I mouve back to Mexico and i want to change my iTunes store... I just have 13 cents left and i dont want them i just want to change stores.
    What do i do.?
    Thanks.

    See:  Check the balance of a gift card here > Account Home - Apple Store

  • HT1689 Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    No.
    (71262)

  • When trying to rent a movie from Apple TV, I'm asked to verify my payment method.  I don't have a credit card but I do have over $100 dollars in iTunes store credit.  How do I get passed this in order to be able to rent movies again?

    When trying to rent a movie from Apple TV, I'm asked to verify my payment method.  I don't have a credit card but I do have over $100 dollars in iTunes store credit.  How do I get passed this in order to be able to rent movies again?

    so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
    Yes, there is tax.

  • HT204088 iTunes Store Credit card can't be processed again...tired of this happening. This is the third time in four days.

    iTunes Store
    Credit card can't be processed again...tired of this happening. This is the third time in four days.

    Well, thanks for feeling with me, patkosanke ... AND for your wise advice.
    I did followed your advice immediately and erased all the service number as well as S/Ns.
    Can you, however, give me any "direct number" through which I can get hold of someone and request for what you're suggesting?
    I believe I had talked with the person by the name of "Charlie" (I think... I hope I'm correct...) when I was having the same problem with the last device. He was very kind and helpful, though I ended up getting the device that brought the same problem.
    Charlie told me that if I had any more problems I should call him. But I forgot to take down his direct number.
    Or maybe I should call the main office and ask for him. But my memory is questionable as to his name, and besides I don't even know his last name either. There could be more than one "Charlies" in Palm.
    So, if you could somehow email me some direct number (other than the one that keeps on hooking me up with those people in the overseas who are answering the phone only to sympathize with & apologize to me but can only issue a false hope with the SRO#. More than once I was given the promise that the supervisor would call me back within an hour or two but I ended up calling back after I had been left hanging in the air all night long.) where I can talk to someone like I did with Charlie last time who can truly carry out the promise, I would truly appreciate it, patkosanke. ^^
    Thanks
    jcinlovewpalmTX
    Post relates to: Palm TX
    Post relates to: Palm TX
    Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
    Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM

  • Please help me to clear my iTunes Store download queue., Please help me to clear my iTunes Store download queue.

       Please help me to clear my iTunes Store download queue.

    Finally, I got it.
    After spending most of Friday night on the issue, I found the following at ...
    http://support.apple.com/kb/ts3297
    Obviously, some srewed up downloads have been sitting in the download folder and causing a) crashes at start-up (since itunes will try immediately to continue the download after start up) and b) avoiding anything else to be downloaded (seems to be a kind of "first come- first to be downloaded"-arrangement).
    I found several "downloads"-folders using Spotlight. Most likely, because I moved the iTunes library to access it from my account as well as from the account of my wife (at the same computer). I deleted all those downloads-folders and ... voila .. suddenly the downloads continued. Funny, that there have been more conflicts in the queue of app 20 files to be downloaded. Means, I could download 5 and the problem came back. I repeated the procedure and could continue with the remaining 15 files.
    After all, iTunes' download behaviour is back to normal. Songs, movies, apps, podcasts can be downloaded without any issue.
    Stefan

  • HT201359 Why was my Gifted App charged to my Card instead of iTunes Store credit balance?

    Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
    I purchased 2 apps.
    One for myself which was billed to existing iTunes account Credit, and the second one (same app) was gifted to my girlfriend, but that was billed to my card, even though there was plenty of funds left on iTunes store credit.
    Why?

    You cannot use your balance for gifting content, that can only be used for buying items for yourself - your credit card will be charged for any gifting that you do

  • I recently purchased a song on iTunes, with around five dollars on my iTunes store credit. After making the purchase money was taken from both my store credit and my credit card associated with the account. Why?

    I recently purchased a song on iTunes, with around five dollars on my iTunes store credit. After making the purchase money was taken from both my store credit and my credit card associated with the account. Why? The incident is extremely annoying and I am dissapointed with Apple's services. With Apple being a fortune 500 company, why would it resort to ripping off a customer.

    If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

  • I want to change from the US iTunes store to the Australian iTunes store but I have to spend all of my iTunes store credit, what the **** can I buy with 60 cents?

    I want to change from the US iTunes store to the Australian iTunes store but i have to spend all of my iTunes credit first, what the **** will I spend 60 cents on?  Should I have purchased unwanted music to the exact value to change country?  Why cant I just agree to wipe the credit? it's less than one dollar.  Why can't I just transfer it at going market rates (or even cent for cent) when it is only such a small amount and I would make a profit?  I don't want to start another iTunes account, it will only lead to problems with what I have already purchased.

    You cannot.
    You cannot use another countrys itunes store.
    You must be physically locates inside the borders of a country to use that countrys itunes store and a credit card issued in that country with a valid billing address in that country.
    The owners of the distribution rights of movies/music/etc differ by country.  These distributors decide who can sell their content in that country.
    Buy from another source if your countrys itunes store does not carry somehting that you want.

  • I want to create an Itunes store account but I can't because it asks me the number of my credit card and I don't have one. I saw already people who created accounts without a credit card, how can I create an account without a credit card ?

    if anyone can help me, please help...

    Thanks SniperKat but I don't know why for some reason the "NONE" disappeared...
    I started to create an account and when I saw the credit card thing I just clicked back and back and so I closed the browser... every free app or something free I get it appears a window : " You have to review some of your information about your account" .... but I don't have an account yet because I didn't create it.... the only solution is to create a new e-mail account and go to iTunes store and create a new account with the new e-mail and be very carefull with the "Free app" this time...

  • I can no longer see my iTunes store credit balance

    A couple weeks ago, I wanted to check my Apple ID credit balance but have been unable to successfully coerce the iTunes store to tell me what it is... 
    I used to be able to very easily get this information from iTunes on both Windows and my iPhone.  I have looked everywhere I could think of on both and can't get the amount from anywhere I've tried.  THis used to be very easy and convenient to check on both systems.
    Pertinent version information:
    iPhone 4S with iOS 6.0.1
    Windows Vista Ultimate
    iTunes for Windows v 10.7.0.21
    Is there some setting that needs to be adjusted in my account information or is this information no longer displayed for some particular reason?
    Thanks!

    Since your other account will work, it's probably a problem on the iTunes Store end of things. Contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.
    Good luck.

  • HT2736 Why can't iTunes store credit be used to send an album as a gift?

    Just what the subject says - I have $20 in store credit from a gift card that was given to me.  I have no intention of using it and wanted to buy some albums for my son.  When I  try to buy the gift, I'm told that my credit card will be charged even though I have perfectly good credit in my account.
    Had I realized that this bizarre limitation existed, I'd have waited until he had an iPod (which he did not have when I received the gift card) and would given it to him.
    This limitation makes it highly unlikely that I'll ever purchase anything on iTunes.

    Which version of WMP? AAC support can probably be added by installing a codec.
    The iTunes store no longer sells music with DRM but if you still have any it will continue to work. The problem with early versions of WMP was that by default it added DRM to personally ripped media but stored the decryption keys on the computer. It was easy enough to copy the media to a new computer but unlocking it was another story.
    tt2

  • I want to cancel one iTunes store account, and then change the email associated with my other account to the deleted email. Will it work?

    Hi,
    I have two itunes accounts. One account has all my store purchases and is associated with my school email address, which I will eventually lose. The OTHER account has NO purchases on it, and is associated with my gmail account.
    What I want is for my itunes account with all my purchases, to be associated my permanent gmail email account. However, if I try to change it, Apple of course tells me that the particular email address is already associated with another account. And, as others have said on the forums, you can't merge two accounts.
    So, would it be possible to delete the gmail account entirely? And then, after that is done, change the email on my other account to my gmail address? If so, how do I do that?
    Thanks!

    Hi there,
    You may find the information in the article below helpful.
    FaceTime for Mac 1.x: Sign in to FaceTime
    http://support.apple.com/kb/PH5645
    -Griff W.

  • HT5552 How can I pay Netflix with a credit card instead of having it automatically debit my iTunes Store credit?

    I renewed my Netflix subscription a couple months ago. Of course I can watch Netflix on my iPhone, my MacBook, and on my HD televison set which has an Apple TV attached to it. Each month, Netlix charges me a monthly fee. However, the monthly fee is automatically deducted through my iTunes account using the available credit I have on there. (Yes, I carry a balance of anywhere from $40 to $75 on iTunes for the **** of it.) I do NOT want my iTunes credit to be touched. I'd rather have iTunes/AppleTV/Netflix take the monthly fee from a credit card. I do have a credit card on file for my iTunes account, after all. Why should it default to my credit balance? How do I work around this?

    You can't specify how items are billed, if you have a balance on your account then that will automatically be used
    How purchases are billed : http://support.apple.com/kb/HT5582
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
    If you want to be charged via your credit card then if you cancel your iTunes subscription then I think that you can subscribe through Netflix themselves and then link your devices to that - before you do that you may want to check Netlfix's help pages that it's possible to do and/or whether you can restart your existing subscription via them
    Netflix help : https://help.netflix.com/help

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