I want to deactivate Photoshop CC on a PC and instal it on a Mac. how do i do this? there is no 'deactivate' in PS CC Help menu

i want to deactivate Photoshop CC on a PC and instal it on a Mac. how do i do this? there is no 'deactivate' in PS CC Help menu

my information is that installing a third instance of CC will automatically sign you out from one of the previous two currently active installations.
My understanding is that signing in to activate a 3rd instance of CC deactivates all previous activations
Maximum Activations Exceeded launching subscription or Creative Cloud products
It's a brute force means of resetting your entire activation status if one or more previous activations is no longer available to deactivate.

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After the update, Photoshop CC hangs after launch and can't be used. How do I fix this?

After the update, Photoshop CC hangs after launch and can't be used. How do I fix this?

Please try to perform the steps given the following help article.
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
If it does not worked then try to reset the preference of Photoshop CC application.
Please check http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-locations.html in order to reset Photoshop preferences.

I want to download Firefox 17 to a jump drive on a Windows machine and install it on my Mac. Can I do this?

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with the corruption of downloads. Even teensy tiny ones. Perhaps you've heard about it since you're also in Mountain View. They have not responded to repeated posts from the forum... I have an iMac running Snow Leopard 10.6.8 and I haven't been able to update my software. I go to Lane Medical Library at Stanford to use the Windows machines there. I load whatever standalone software that I can onto a jump drive and install it at home. Unfortunately, some sites (like Apple and maybe even Mozilla!) recognize the computer you're on and only allow you to download software compatible with the machine that you are actually sitting at. This means that I can't reinstall Safari because I can't get a copy of it. And it looks like I might not be able to install Firefox 17.0 either. At least, that's what I'm trying to find out. "We've made some educated guesses about your current browser and operating system." See what I mean? So when I go to the library, will I be able to download a copy of Firefox 17.0 for the Mac and install it on my computer at home? Thanks!

You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Download and save the DMG file for Mac on the jump drive and install the program in the usual way.
S*https://support.mozilla.org/kb/Installing+Firefox+on+Mac

I bought a license for Lr a few years back and installed it on a mac laptop. I want to move that license to my new iMac and remove it from my old laptop. How? Thanks!!!

I bought a license for Lr a few years back and installed it on a mac laptop. I want to move that license to my new iMac and remove it from my old laptop. How?
I downloaded Lr on the new iMac but there does not seem to be a way of "registering" the software to give it functionality.
Thanks!!!

Your Lightroom License key is,
1. Cross platform Mac and or Win.
2. It is a single user / owner.
3. You can have two installations active with one in use at any point in time.
4. There is no deactivate process like other Photoshop products.
5. You can uninstall / install as many times as you need as long as you keep the spirit of the license.
6. The license key is specific to the Lightroom version, i.e License key for LR 4 will not work for LR 5.
7. You can upgrade i.e. purchase from any version of Lightroom 1,2,3,4 to the latest LR 5.

Following the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer operate. How do I resolve this issue?

Having installed the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer work. How do I resolve this problem?

Sometimes when problems pop up for no apparent reason it could be that the preferences files had become corrupted. Here are two ways to reset the preferences.
1. The reset process might be built into your PSE version, as shown in this video:
How to Reset Photoshop Elements Preferences - YouTube
2. If your version does not have the reset option, press and hold Alt-Ctrl-Shift (Option-Command-Shift on Mac) immediately while starting PSE. The timing is critical; you may have to try this several times. A dialog box will pop asking if you want to delete the settings file? Click YES.
Let us know if either of these works for you.

Hi, I godt 2 Questions: 1) My Adobe PhotoShop Elements 10.0 for MAC cannot read the RAW files taken with the new Canon 7D Mark II camera. 2) My Photoshop Elements has changed from the danish language to german language, how do I put this back ?

Hi, I godt 2 Questions: 1) My Adobe PhotoShop Elements 10.0 for MAC cannot read the RAW files taken with the new Canon 7D Mark II camera. 2) My Photoshop Elements has changed from the danish language to german language, how do I put this back ?

You're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content

I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still

I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess

In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input

I have all my movies on an external hard drive. I want to be able to access them without copying everything to my iTunes. How can I do this?

I have all my movies on an external hard drive. I want to be able to access them without copying everything to my iTunes. How can I do this?

I think DebinSC might mean using the movies without copying to the iTunes library?
Maybe the solution is to uncheck this box?
Or am I barking up the wrong tree?

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first.

Simple question: I want to use iCloud as a back up disk for my documents folder. How can I do this? If I cannot do this, why am I paying for access to "the cloud?"

Simple question: I want to use iCloud as a back up disk for my documents folder. How can I do this? If I cannot do this, why am I paying for access to "the cloud?"

iCloud does not provide general file storage or backup, so you cannot back up your Documents folder using it. You will need to find a third-party alternative - this page examines some options (some are free):
http://rfwilmut.net/missing3
iCloud at basic level, with 5GB is storage, is free: you only pay anything if you want to increase the storage space.

I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and th

I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and then nothing happens, any ideas? I am using a PC

This video is a great step by step tutorial.
Photoshop: How to Download & Install New Brushes & other Presets - YouTube
Gene

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes/

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes?

Launch iTunes on the new computer. From the iTunes menu bar click Store / Authorize This Computer.
Connect the iPod to your computer then select it under Devices left side of the iTunes window.
Then from the iTunes menu bar click File / Transfer Purchases From..

When creating a comment summary, I want to end up with a pdf of comments only. In addition, I do not want author, date, time, or page number to show in my comments summary. How can I do this?

When creating a comment summary, I want to end up with a pdf of comments only. In addition, I do not want author, date, time, or page number to show in my comments summary. How can I do this? I do a lot of reading, and when I summarize my comments, I like to save these comments in a larger document I compile over time. I typically create a comment summary, export it to a text editor and find myself having to delete author, date, time, page number, and anything else that is not the raw and net comment. It would save me some good time if someone showed me how to do this. The reason I do not want any additional information is because it simply adds stuff I do not need in my compilation of summaries for large amounts of papers over time.

What you're describing can't be achieved using the built-in comments summary function of Acrobat, but it can certainly be done if a custom-made script it used to generate the summary because then you're in full control of what's included in it and what's not.

Just bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

just bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

Read here...
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I have a new mini mac and i want to use my existing external hard drive but it needs to be reformated how do i do this without loosing all my old photos?

i have a new mini mac and i want to use my existing external hard drive but it needs to be reformated how do i do this without loosing all my old photos?

Formatting will erase the drive.
You need to copy the photo's to either your old computer, the Mac Mini or to a new external drive and then decide what to do with your existing external drive.
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I want to deactivate Photoshop CC on a PC and instal it on a Mac. how do i do this? there is no 'deactivate' in PS CC Help menu

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