I want to delete a folder but every time i do, it reappears on my desktop, even after I empty/secure empty the trash.

I want to delete a folder but every time i do, it reappears on my desktop, even after I empty/secure empty the trash.

I contracted Security Tool the same way about ten minutes ago on my Win7 Home Premium laptop. Firefox prompted me to do an immediate update the way it normally does, with a convincing update screen that looks like the typical Mozilla update prompt. However, the installer I downloaded was in fact "Security Tool." The program firewalls Firefox to prevent searches and also prevents access to Task Manager via Ctrl-Alt-Del. On the surface this appears to be a particularly nasty strain of malware / scamware, and FF users need to be warned and/or innoculated immediately.

Similar Messages

  • I'm trying to download a movie on my mac book air, but every time i try to download it it says error 8003 and won't download the movie.

    I just got a Mac Book Air and am trying to download a movie, but every time i try to download it it says error 8003 and will not download the movie.

    Hello skiier4life,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where you are receiving error 8003 in iTunes when trying to download content from the iTunes Store, please follow the troubleshooting steps in the article linked to below as error (-50) is the same as error 8003.
    iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
    Cheers,
    Alex H.

  • HT5293 Have a older MacBook Air want to install Mountain lion but every time I try it comes back and says you cant down load on this coumputer. Why apple support said i could after they got my Serial Number. HELP

    How do I install Moutain Lion Apple support said I could after they got my serial number. but evry time i try it comes back and say's cant download on this computer.

    Check that your computer is compatible with Mountain Lion/Mavericks.
    To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
    MacBook Air (Late 2008 or newer) model number 2,1 or higher

  • I have a Mac Pro Version 10.5.8 I want to download new software but every time I try to It says my computer doesn't support it can someone help me?

    I need Help Please!

    Upgrade as follows:
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mavericks
    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
    Upgrading to Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks- System Requirements
          Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    You should be sure you have upgraded your hardware if that is required.

  • I have been trying to chat to Apple support online but every time I click on something, I get a little box with writing that obscures the click I want to make, for instance if I click on the red light, it gets obscured by some writing.  Very annoying.  An

    Does anyone else have the problem of clicking on something, say, for instance the red light, and then getting a little box of writing which obscures the red light so that nothing happens.  I am getting terribly bored with this problem.  It happens over and over again and then eventually I click again and the box with writing goes away and I can clcik the red light.  Difficult to explain.

    Can you provide a screen shot of this "Red light" phenomenon?
    Press, Shift-Command 3
    Use the camera icon to upload the shot from your Desktop.

  • I really want to purchase some songs, but every time I click buy and enter my login info, it just hits me with security questions that i have no memory of creating. I used Itunes on this computer before and it's saying it's my first time.

    CAN ANYONE HELP ME OUT, I'M REALLY FRUASTRATED.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I need to update my phone and install Itunes to my computer, but every time I try, it will not let me. I have tried everything on the internet and nothing is working. Every time I try to download itunes, it doesn't let me. HELP!

    I NEED HELP! I can't update my phone without itunes and my computer isn't even recognizing my phone!

    Hello,
    Thanks for using Apple Support Communities.
    I'm not sure if you have a Mac or a Windows PC, but to troubleshoot this issue follow the appropriate link below.
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X
    Take care,
    Alex H.

  • I want to update my Mac from 10.6.8 to Mavericks, but every time it says update unavailable for this computer. How do I check for space available or how much space I  have used? Help please, I am new to using Mac computers.

    I am a new Mac user and I bought a refrubished Mac that has Mac OS X VERSION 10.6.8. I have been wanting to upgrade to Mavericks, but every time I go to do that a message comes up saying OS X Mavericks cannot be installed on this computer. Is there anyway I can instal it? Better yet how can I look up how much GB of memory I have and the available storage?

    1. No, but you might be able to upgrade to Lion. Choose About this Mac from the Apple menu, check that the computer has at least a Core 2 Duo(not Core Duo) CPU, and if so, click here.
    2. Check the RAM from the About this Mac window, choose Computer from the Finder's Go menu, control-click the internal drive, and choose Get Info. If the computer has a 32-bit EFI, it can't be upgraded to Mountain Lion or above regardless of the RAM and free drive space.
    (111990)

  • I want to delete my old account: simon@s.dk and start over with my correct email-account: simon@fonsbo.dk, but every time, I try to by a plan or get a new membership, the site tells me, that Creative sui is not available in my country, the democratic repp

    I want to delete my old account: [email protected] and start over with my correct email-account: [email protected], but every time, I try to by a plan or get a new membership, the site tells me, that Creative sui is not available in my country, the democratic republic of Congo!!!!, but I live ind Denmark. Hoew can I buy, and how doo I change my Adobe Id in my CC desktop. Ive tried for several days, but no matter which membership, I ask for, the answer (congo is the same. What to do???

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

  • My iPhone says that I don't have enough storage to update one of my apps so I went to delete stuff that I didn't need but every time I select what I want to delete my phone freezes, goes back to the home screen and doesn't delete anything.

    My iPhone says that I don't have enough storage to update one of my apps so I went to delete stuff that I didn't need but every time I select what I want to delete my phone freezes, goes back to the home screen and doesn't delete anything.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • HT1364 I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again.  How can I make the iTunes media folder change permanen

    I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again.  How can I make the iTunes media folder change permanent?  I have an older machine with Windows XP.

    I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
    Try this:
    Prepare iTunes so that it can see the external drive.
    Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
    Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
    Close and shut down the computer.
    The next time you turn the computer on again, connect the external drive
    Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
    Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
    If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
    Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
    What happens, which step do you have problems with?
    Message was edited by: the fiend

  • HT1349 I don't have an Apple product. I accidentally signed up for iCloud because I thought I could use it with my iTunes on my PC. Now it won't go away. I have deleted the software but every time I open iTunes it demands I reopen my iCloud session. Help.

    I want to get rid of iCloud. I do not currently have an Apple product but thought I could use it with iTunes and my PC. I have deleted the software. I told iTunes to take it off my account, but every time I open iTunes there it is again, asking me to log into iCloud. I can't get Apple support because I don't have an Apple product. I don't know how to get rid of this!

    This is for a Mac, but may be similar for a PC.
    How-to: Safely delete an iCloud account from your Mac or iOS device
    http://9to5mac.com/2013/07/13/how-to-safely-delete-an-icloud-account-from-your-m ac-or-ios-device/
     Cheers, Tom

  • HT204022 I have copied some photos to my I phone through the computer of my friend. I want to delete those photos but not able to do. My friend is not in my country. I tried through another computer but didn't know how to delete it

    I have copied some photos to my I phone through the computer of my friend. I want to delete those photos but not able to do. My friend is not in my country. I tried through another computer but didn't know how to delete it

    If they were synced to your phone, they can only be removed by syncing them off with iTunes.  Create an empty folder on the computer you normally sync your phone with.  Then connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the photos tab and select to sync the empty folder you created earler.  Then click Apply at the bottom to sync your phone.  This will remove any photos on your phone that were synced to it from a computer.

  • I am trying to make a iphoto book but every time i click on a single photo or folder it opens up a new book. How can I avoid this? This is iphoto 10.

    I am trying to make a iphoto book but every time i click on an individual photo (or folder) it opens up a new book. How can i avoid this?

    Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar.  Select Size = Medium or Large.
    Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
    Follow this workflow to help assure the best quality video DVD:
    Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image  menu option. This will separate the encoding process from the burn process. 
    To check the encoding mount the disk image, launch DVD Player and play it.  If it plays OK with DVD Player the encoding is good.
    Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality.  Always use top quality media:  Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
    If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailer like Amazon.com: ilife 09: Software or eBay.com.  Why, because iDVD (and iWeb) was discontinued by Apple over a year ago. 
    Why iLife 09 instead of 11?
    If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides  themes from iDVD 5-7.  The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them. 
    Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
    This shows the iDVD contents in the iLife 09 disc via Pacifist:
    You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
    NOTE:  If you're running iPhoto 9.5 the export options will be different.
    OT

  • Question.In my computer music library, I "unchecked" all of the tunes that my daughter put in my library but which I DON'T want on my ipod; but, every time I try to "sync" my ipod it keeps on loading more and more of her music onto my ipod. What is wrong?

    Question.  In my computer music library, I "unchecked" all of the music that my daughter downloaded onto my computer because I did not want it on my ipod.  But, every time I try to "sync" my ipod with my computer now, it keeps downloading her music onto my i-pod, even though her tunes are NOT checked. What is wrong, and how can I get her tunes OFF my ipod? 

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

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