I WANT TO DELETE MY CREATIVE CLOUD! PLEASE HELP NOW!
I don't want creative cloud, I didn't ask for it! Please delete and give me back my money! It's so stupid that it's this difficult to delete my stupid subscription! I am very unsatisfied! Delete it now and give me back my money!
>I don't want creative cloud, I didn't ask for it!
If you didn't ask for the Cloud, how do you have a subscription?
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
-has a link to manage your membership which may help
Similar Messages
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I need help trying to change my payment info I can't but I have to accounts and I want to delete one please help me
We can't help. We're not Apple. Contact the iTunes store support. There's a link on the bottom of every page of the iTunes store
-
Hello Adobe team. I am trying to delete my creative cloud program since about 2 months. I want to delete this because I don't need it anymore. STOOOP IT AS SOON AS POSSIBLE.
I'm sorry but nothing from this you just sent me works...The linke form adobe support to chancel takes me over and over to the same page, and the only thing they do is tell me to write my problem down in a chat for questions...the link with the phone was pretty good but nobody picks up....I really don't know what to do anymore....i've tried everything and nothing happens..im just paying more and more....
John T Smith <[email protected]> schrieb am 23:38 Sonntag, 22.März 2015:
Hello Adobe team.¨, Hello Adobe team. I am trying to delete my creative cloud program since about 2month but i'll get no answer. Please delete my account because I don't need it anymore. please do it as soon as possible. greetings Timea-Luana Panier
created by John T Smith in Adobe Creative Cloud - View the full discussionThis is an open forum, not Adobe support... You need Adobe support to cancel a subscription-start here https://forums.adobe.com/thread/1703848-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html--and two links which may provide more details, if the above links don't help you-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html-http: //helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7328961#7328961 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7328961#7328961 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Creative cloud/photoshop help please!
hi, i recently downloaded the trial of photoshop cs6 and it included creative cloud. today by accident i uninstalled photoshop and every time i go on the adobe website to download a freee version it opens up a box saying ''update creative cloud'' , everytime i try and update creative cloud it comes up with this message '' Another version of creative cloud desktop is currently running. to continue please quit that instance and click retry''
I have tried to uninstall creative cloud many times now but it wont let me, is there any way i can get photoshop back as i need it back asap.
Any help is much appreciated
ThanksHi TheAllSeeingEyeuk2013,
You can open task manager (ctrl+alt+delete) and go to processes tab.
There you should look for the process named CreativeCloud.exe. Select this process and then click on 'End Process'.
You can try to install the update now.
Thanks
Kapil -
i want to buy the creative cloud, have paypal and visa, but living in kenya.....adobe dent allow me :-( ... how can i get that product?
Hi,
Please check this link:
Adobe Creative Software - Elite Digital Solutions | Apple Kenya
Hope this helps!
Regards,
Sheena -
I want to work with Creative Cloud -Libraries but I can`t find Libraries in Windows menu. What to do?
Berit, please specify the OS version and software in which you are trying to find library?
Make sure you your software is updated to the latest version. Try to reset the preference of the software as mentioned below:
Photoshop Help | Preferences
InDesign Help | Setting preferences
Illustrator Help | Setting preferences
Let us know if you are still not able to see Library panel in any specific software.
Atul_Saini -
I want to upgrade to creative cloud?
I currently have a $10/month subscription to photoshop cc and light room and I want to upgrade to creative cloud. Would I have to pay the $10/month for photoshop and also pay the $20/month for creative cloud or just the $20/month for creative cloud?
Hi mtumtum,
Welcome to Adobe Forum,
You can cancel the Photography CC & stop paying for it, once you buy the complete buying the Complete CC, please provide me the order number by inboxing me privately, I will get the old Photography CC canceled without any cancellation fee.
Please refer to Manage your membership | Creative Cloud.
You can upgrade a single app Creative Cloud membership to complete Creative Cloud membership from 'My Account'
Please check this document for details: Manage your membership | Creative Cloud
Membership & account section
Change to an annual membership or a full Creative Cloud membership
Let us know if it worked for you.
Regards,
Rajshree -
I want to cancel my creative cloud education system
I want to cancel my creative cloud education system
Hi Hyosoo,
Please refer the article: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
Regards,
Romit Sinha -
I acedentaly deleted the creative cloud downloader and it wont let me download it again ...
I had photoshop but, the files got damaged, and when It wouldnt let me download photoshop again, i deleted the creative cloud downloader hoping i could download it again and get photoshop again. Please Help
Please Update CC App from following link:
http://www.adobe.com/appsmanager/index.html
Let us know if it works.
Regards
Pragya -
How do i delete adobe creative cloud
how do i delete aDOBE CREATIVE CLOUD IT IS PLAYING HAVIC WITH MY SYSTEM
Thanks Nitin but I don't want to delete Illustrator as it is installed as part of the Adobe Technical Communication Suite and is under that licence, not the Creative Cloud licence. The version ends with a 0 which in another thread I was told by an Adobe person confirms it is perpetual licence version, not the CC version.
The CC installation has no installed apps under the CC licence.
Is there any way from the Adobe end that your records can confirm I am not using any part of the CC licence I have?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Advice for a new PC configuration for Adobe Creative Cloud, please?
Dear sir or madam,
For the moment I have an old PC (buy in April 2008) and perhaps if you help me I could have a more powerful machine.
Here is the resume of the configuration of my desktop
--------[ Operating System ]---------------------------------------------------------------------------------------- ----
Operating System Properties:
OS Name Microsoft Windows 8.1 Professional
OS Language Français (France)
OS Installer Language Anglais (Royaume-Uni)
OS Kernel Type Multiprocessor Free (64-bit)
OS Version 6.3.9600.16452 (Win8.1 RTM)
OS Service Pack -
OS Installation Date 21/02/2014
OS Root C:\WINDOWS
Components Version:
Common Controls 6.16
Windows Mail 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Media Player 12.0.9600.16384 (winblue_rtm.130821-1623)
Windows Messenger -
MSN Messenger -
Internet Information Services (IIS) -
.NET Framework 4.0.30319.33440 built by: FX45W81RTMREL
Novell Client -
DirectX DirectX 11.0
OpenGL 6.3.9600.16384 (winblue_rtm.130821-1623)
ASPI -
Operating System Features:
Debug Version No
DBCS Version No
Domain Controller No
Security Present No
Network Present Yes
Remote Session No
Safe Mode No
Slow Processor No
Terminal Services Yes
--------[ Motherboard ]---------------------------------------------------------------------------------------- ---------
Motherboard Properties:
Motherboard ID 06/19/2009-P35-ICH9-6A89OG0PC-00
Motherboard Name Gigabyte GA-EP35-DS4
Front Side Bus Properties:
Bus Type Intel AGTL+
Bus Width 64-bit
Real Clock 333 MHz (QDR)
Effective Clock 1333 MHz
Bandwidth 10667 MB/s
Memory Bus Properties:
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 12:10
Real Clock 400 MHz (DDR)
Effective Clock 800 MHz
Bandwidth 12800 MB/s
Chipset Bus Properties:
Bus Type Intel Direct Media Interface
Motherboard Physical Info:
CPU Sockets/Slots 1 LGA775
Expansion Slots 2 PCI, 3 PCI-E x1, 2 PCI-E x16
RAM Slots 4 DDR2 DIMM
Integrated Devices Audio, Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset P35
Extra Features Dynamic Energy Saver, SATA-II, RAID
Motherboard Manufacturer:
Company Name Gigabyte Technology Co., Ltd.
--------[ CPU ]---------------------------------------------------------------------------------------- -----------------
CPU Properties:
CPU Type DualCore Intel Core 2 Duo E8400, 3000 MHz (9 x 333)
CPU Alias Wolfdale
CPU Stepping C0
Instruction Set x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1
Original Clock 3000 MHz
Min / Max CPU Multiplier 6x / 9x
Engineering Sample No
L1 Code Cache 32 KB per core
L1 Data Cache 32 KB per core
L2 Cache 6 MB (On-Die, ECC, ASC, Full-Speed)
CPU Physical Info:
Package Type 775 Contact FC-LGA8
Package Size 37.5 mm x 37.5 mm
Transistors 410 million
Process Technology 45 nm, CMOS, Cu, High-K + Metal Gate
Die Size 107 mm2
Core Voltage 1.113 - 1.225 V
I/O Voltage 1.113 - 1.225 V
Typical Power 65 W @ 3.00 GHz
Maximum Power 91.9 W @ 3.00 GHz
CPU Manufacturer:
Company Name Intel Corporation
Product Information http://ark.intel.com/search.aspx?q=Intel Core 2 Duo E8400
Driver Update http://www.aida64.com/driver-updates
Multi CPU:
Motherboard ID OEM00000 PROD00000000
CPU #1 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU #2 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU Utilization:
CPU #1 / Core #1 0 %
CPU #1 / Core #2 0 %
--------[ Windows Video ]---------------------------------------------------------------------------------------- -------
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/page/products.html
--------[ Physical Drives ]---------------------------------------------------------------------------------------- -----
HDDs :
. 2 HDDs 2 x 1 TB SATA-II RAID 0 for Editing video with Premiere Pro CC
. 1 HDD 2 TB SATA-II for backups
. 1 HDD 2 TB SATA-III for backups off site + Archive
[ Drive #1 - Intel Raid 0 Volume (1863 GB) ]
#1 (Active) NTFS 1 MB 350 MB
#2 NTFS C: 351 MB 1907380 MB
[ Drive #2 - WDC WD20EZRX-00D8PB0 (1863 GB) ]
#1 MS Reserved 0 MB 128 MB
#2 Basic Data G: (Archives) 129 MB 1907600 MB
[ Drive #3 - Hitachi HDS722020ALA330 (1863 GB) ]
#1 NTFS D: (Backup) 1 MB 1907727 MB
--------[ Memory ]---------------------------------------------------------------------------------------- --------------
Physical Memory:
Total 8190 MB
Used 3334 MB
Free 4856 MB
Utilization 41 %
Swap Space:
Total 9470 MB
Used 4131 MB
Free 5340 MB
Utilization 44 %
Virtual Memory:
Total 17661 MB
Used 7465 MB
Free 10196 MB
Utilization 42 %
Paging File:
Paging File C:\pagefile.sys
Current Size 1280 MB
Current / Peak Usage 243 MB / 700 MB
Utilization 19 %
Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active Yes
--------[ SPD ]---------------------------------------------------------------------------------------- -----------------
[ DIMM1: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM2: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM3: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM4: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
Microsoft told me with Microsoft Update Advisor that I could upgraded from Windows 7 Pro 64 bits to Windows 8 Pro 64 bits and after one year with another Microsoft Upgrade Advisor from Windows 8 Pro 64 bits to Windows 8.1 Pro 64 bits. But Gigabyte does not give the drivers on their website for this motherboard that support Windows 8 and Windows 8.1.
I think I should purchase a new motherboard, a new CPU and new RAM. Do you agree? If yes, so can you tell me what king of CPU and motherboard to choose for Creative Cloud, please? I had followed Adobe advices to use a Nvidia Quadro 2000 graphic card and HDDs in RAID 0 for editing video.
Moreover Microsoft recommend to use a SSD for Windows 8.1. So, do I really need a SSD, with which capacity and which brand?
Thank you if someone can help me.
Yours faithfully
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.Hi Isidore,
Please refer the link: http://www.adobe.com/products/creativecloud/tech-specs.html with system requirements to run the CC app's.
Regards,
Romit Sinha -
I want to buy photoshop creative cloud for teams, how users can install and use it?
i want to buy photoshop creative cloud for teams, how users can install and use it?
Cancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order -
i want to delete my i cloude account but i dont know the password of my i cloude account because i bought it from market plz help me
Welcome to the Apple Community.
You can only wipe your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
i have a account and when i want to install adobe creative cloud i got a error code 62 what can i do?
Error 62 https://forums.adobe.com/thread/1573853
-
When I try to reinstall Photoshop Element 13, I get the message "cannot write file". i own the program and I don't want to subscribe to Creative Cloud. What can I do?
This has nothing to do with CC or any of that. You have insufficient user privileges to write files locally on your computer or a technical issue gets in teh way. Since you have not provided any system info or otehr details, we cannot tell you more than that.
Mylenium
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