I want to download an album from Canada, it will not let me use my credit card on file, why?

You can buy ONLY from the itunes store of your country of residence ( as proven by the valid billing address in your credit card) AND ONLY while inside the borders of that country.
You would have to buy it elsewhere - Amazon, Wal-Mart, etc.

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TS1702 it will not let me use my itunes card! it wants to bill me

I want to buy some songs and I have a itunes card and it will not let me use it wants to bill me! Help me please! Jennifer

Why do you think this?
Does your balance show in itunes?
itunes verifies your account using your cc info. This does not mean that it will charge it.

HT1918 itunes will not let me remove my credit card from my account

i need to remove it

You can remove your account details if you have a computer
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
then go into payment option and there should be a none button, select it, and see what happens when you press your original payment option again, it should be removed
hope this helps

How to download paid games from the App Store in the absence of a credit card?

How to download paid games from the App Store in the absence of a credit card?

If you don't have a credit card, you'll need a prepaid iTunes card or iTunes gift certificate. Or, if you're in the US, you can use PayPal, though it's often an unreliable method of payment.
Regards.

HT1491 after buying songs from itune it will not let me download the songs

After buying songs from itune it will not let me download the songs to my ipad

Hello there, Kimmy196640.
The following Knowledge Base article offers up some great recommendations for making sure the download just wasn't interrupted:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the issue persists, then you can use the information in this article for downloading your purchased content:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My music I downloaded in itune from my PC will not show on my phone without home sharing

My music I downloaded in itune from my PC will not show on my phone without home sharing

Make sure SYNC MUSIC box is checked from Music tab, and SYNC PHOTO box is checked from PHOTOS tab and the photo folder to be selected, Click the APPLY or SYNC button on the lower right window.

I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. what do i need to do?

I have the 1st generation ipod touch i installed an update which now it is 3.1.3 version i was able to put my apps on it but when i want to use the apps it will not let me use them. What do i need to do?

Does it happen with the apps that came with the iPod?
Does it happen with all apps you have downloaded/installed?
Have you ried deleting the apps and redownload/install the apps? You will not be charged again if you are signed into the same iTunes account that originally purchased the apps.
Next would be to restore from backup
Last would be to restore to factory defaults/new iPod.

HT201209 I have remaining credit at the iTunes Store, but will not let me use without a download code! That code was thrown away month ago, after downloading it. How can I use my unused credit $??

I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie

What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now?

HT5278 How do I download the operating system ios 5 to my iphone 4s? The ios 6 will not let me use my bluetooth in my car.

How do I download the operating system ios 5 to my iphone 4s. The ios 6 will not let me use my bluetooth in my car.

The only iOS currently available is iOS 6.0.1 (6.0.2 for iPhone 5). Once you upgrade you cannot downgrade. Contact your car maker for help.

HT1918 Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?

Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?

Some Purchase require a Credit Card... For example Gifting and In-App Purchases.

I am running Mac OS X version 10.6.8. I wanted to download Mountain 10.8 but it will not load. Any ideas?

As I said, I am trying to upgrade to Mountain 10.8 but it will not load. Any suggestions?

What do you mean by, "it will not load?"
The way the process works is you purchase it from the App Store and it downloads. When if finishes, it will start the installer automatically.
Which part fails, Download or installation?

TS1717 i recently downloaded two tracks from itunes: they will not play in my windows media center even though i have added them to that location. any idea what other trouble shooting i can attempt on this issue??

i recently downloaded two tracks from itunes and they will not play in my windows media center. i have never had this problem but the two tracks play on my PC just not in the windows media center and usually all my itunes music plays in there no problem??? any idea what to do? thanks

I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

I am trying to download an app from the App Store but it keeps saying my credit card information is incorrect when it isn't. Can you remove a credit card you have already entered?

I can't even download an app that I have already purchased without it showing me that I need to log into my account and them showing me where I need to reneged my credit card information.

Hi shelleymb,
If you are having issues downloading a song in iTunes such as you describe I would suggest using the steps in this article to troubleshoot -
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using Apple Support Communities.
Best,
Brett L

Purchased Acrobat XI Pro want to install on device #2. have SN will not let me register because the product is not on my computer, but it is installed on my computer

On 2/25/15 went online and purchase Adobe Acrobat XI Pro. Installed on my first device no problem. Have a new Surface Pro 3 and want to install a copy on it. Very confused because there is no "accurate" instructions on the site where to download again. Everything link is pointing towards a purchase, not how to download a product you have already purchased. I did download the software from the creative cloud free trial and its on my Surface Pro 3 now. Tried to register with the SN from my purchase last week (because I can have 2 devices) but it does not recognize the version of the software on my device and will not accept the SN to complete the registration.

So I guess that was lucky on my part, but is potentially an issue for you. If you bought a copy for each OS, then you have 4 installations you could use for yourself. I have asked before and never gotten an answer of why the MAC and PC S/Ns are different. It would be great to have the same S/N for both systems to ease situations like yours. I seem to remember hearing that the Adobe folks may have a solution for that, but like everything else it is probably hard to find, if it exists.

How can I reset my IPAD 2 to resolve the fact that Apple will not let me use the APPLE ID and passwords that I want to use becasue they may have been used in the past year. I am very close to donating this contraption to the Good Will.

I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray Zachary

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

I want to download an album from Canada, it will not let me use my credit card on file, why?

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