I want to download apps but phone asks me for previous I'd password
I've recently purchased an iPhone 4S and want to download new apps I have changed the iCloud address and mail address to my own but when trying to download apps the phone asks me for previous apple ID password can anyone help
Curlyscars wrote:
I've recently purchased an iPhone 4S...
If purchased 2nd Hand and the Apps in question belong to the previous owner...
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
If this is the case... to make the Device truly your... Restore as New...
http://support.apple.com/kb/HT4137
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If the phone is Activation Locked the phone is useless to you. There is no way around Apple's antitheft feature. To check this go to Settings/iCloud and turn off Find my iPhone. If it asks for a passcode for an Apple ID that is not yours it is still Activation Locked, and there is a high probability it is stolen.
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You don't. That is how it works. It is a verification process. Would you like anyone that picked up your phone to be able to make purchases? I don't think so.
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Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
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Hi I am having trouble with purchasing an app that is in the app with the credit I have , it keeps asking me for passwords and I keep getting them wrong my new email is ***@Hotmail.com so I can not see the password .
<Email Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
Do you mean that you are being asked for your answers to your security questions ? If you do then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Please help me. I can't seem to download free apps anymore it says my billing details are incorrect. But I have clearly hot apps before
This link should help you with that:
http://www.apple.com/support/itunes/contact/ -
I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone
Have you tried turning your phone completely off and then back on? After trying that you might want to Reset your phone by depressing the Sleep Button and the Home Button at the same time for at least 15 Seconds. Then try your App Download again. If those efforts don't work there are additional threads about various App Download issues you will want to review.
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My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
ThanksMy husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
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Im trying to update an app on my phone but keeps asking me for the password of my cousins account, and I have never purchased an app with his account. I restored my cousins phone on my computer but I dont know if that has to do anything with the problem.
Because that person’s Apple ID was put inside the application when it was downloaded from the iTunes Store.
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No credit card. Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
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I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
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Hi Kanishk,
Those apps are forever tied to the Apple ID they were purchased under. You can either delete them and re-purchase them, or you can go to Manage your Apple ID and reset the password on the old Apple ID so you can use it to update your apps: Apple - My Apple ID
If you decide to continue to use them under the old ID password, I would suggest that when you reset that password, you change it to be the same password as the one you are currently using. That way when apps need to be updated you will only need to know one password and you won't have to be concerned with which Apple ID is displaying.
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I have some problem when I want to download app in iTunes some security question ask me about my visa when I right my visa number I got an errors and on top of the page told me go to iTunes support I do these things and now what should I do
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
hi
i need help please . when i want to buy app from store ask me the security question
but i forgot the answer
so i need to the link to rest answer of security questionThe Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
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