I want to download apps via creative cloud but the Apps window is giving me a "Download  Error" page

I uninstalled creative cloud, re-installed it, checked if my IOS is up to date and no updates were required, tried many times to "Reload Applications" in the Apps window, however nothing worked! the error persists.

I have the same problem, Sorry, cannot help.........

Similar Messages

  • Hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??

    hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??helppppp

    Do not post twice pleaseeeeeeeeeeee help so you do not confuse the people trying to help you
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing
    You should also provide more information when asking a question
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

    I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

    What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
    Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues

  • There are an option that let us on choosing an browser in that will be open the Adobe Account  from  app-desktop Creative Cloud in the windows operating system?

    Hello,
    There are an option that let us on choosing an browser in that will be open the Adobe Account  from  app-desktop Creative Cloud in the windows operating system?
    ...in the case this option  not exist...
    Please add an option (maybe in next update schedule) that will let us to choose a different browser not the default.
    Adobe Cloud ,Behance also Prosite are very weak implemented on the Internet Explorer.
    All the best,
    Cristian

    Hi Jeff,
    Thank you for the attention given! I know this ... CCloud,Behance,Prosite go very well with Chrome;Firefox browsers(I use also on this browsers).
    In case that will set Chrome or Firefox as the default browser I'll lose modern (metro) Internet Explorer... I don't want to loose this browser because is using on different stuff...a taste option.
    I try question more like an suggestion to Adobe (maybe a future thinking option) but my English writes are weak ..
    All the beast,
    Cristian

  • I am updating creative cloud but under apps tab says failed to load error please retry but still will not work

    i am updating creative cloud but under apps tab says failed to load error please retry but still will not work

    Hi philip,
    You may try to follow the steps below:
    1.Close the Creative Cloud application.
    2.Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    3.Delete the opm.db file.
    4.Launch Creative Cloud.
    Let us know if that helps,
    Regards,
    Rave

  • Hello,,just updated to LR CC today via Creative cloud,,but it is still the same LR as before,,what do i have to do??  Chrisitan Wig

    Hello,,just updated to LR CC today via Creative cloud,,but it is still the same LR as before,,what do i have to do??  Chrisitan Wig

    Sign out from creative cloud desktop application and sign in back.

  • I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?

    I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?
    if that is Tell me how Am I going to get my money back
    thanks .

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I got my adobe creative license but the app are asking for the serial number. What can I do?

    I got my adobe creative license but the app are asking for the serial number. What can I do?

    Welcome to Adobe Forum,
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?

    Want to install Skydrive on my mac, but the app store wants US billing information and I am in Gibraltar. Can anyone help me with this?

    Yes, if this is a permanent change. But you still have to have all the other changes - billing address, credit card, residence, etc. See Manage My Apple ID.
    If you can't remember answers to security questions:
    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

    I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • Uninstalling CS6 Apps after downloading CC apps via Creative Cloud

    Is there a quick way to uninstall CS 6 Apps now that I have CC apps from Creative Cloud?  I am running Windows 8.1 and am aware that I can use the uninstall section from the control panel.  I ws hoping there was an Adobe app that would allow me to select multiple programs to uninstall at once.
    Thanks in Advance

    Signature32 it will depend on what specific error the update is encountering.  You can find information on how to locate and interpret your installation log files for errors at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • Trying to download Premier Pro from the web site, it opens my creative cloud, but the download install Pr doesn't show. have tried multiple times

    Hi,
    I am trying to download Premier Pro,
    Premier Pro is not in my list on Creative Cloud
    And when i try and download it through the website it say ..... now downloading.
    then opens Creative Cloud, Premier Pro doesn't show up in the list
    Any ideas on how i can download it?
    Cheers
    Nick

    You must have a 64bit computer... what is YOUR computer?
    Adobe's MINimums http://helpx.adobe.com/premiere-pro/system-requirements.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • I downloaded photoshop on creative cloud, but i deleted it and permanantly lost it. How do I get it back?

    Help please! I put the photoshop application in the trash and I emptied it... Can I get it back, or not? If I can get it back, please tell me how to because I really love this amazing photoshop cc app!!

    The same way you did the first time... log in to your paid Cloud account and download
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
    HOWEVER... you may need to run the cleaner first
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Trying to download PhotoShop on Creative Cloud but it remains at 0%

    I just downloaded the free trail of Creative Cloud but when I go to download PhotoShop on Creative Cloud it won't download it just remains at 0%
    Can anyone help me get PhotoShop installed?

    This seems due to firewall or proxy settings, Please verify the same.
    Refer:
    http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad products and updates
    Regards,
    Ashutosh

  • Some of my app icons are white but the apps work

    Some of my app icons have gone white but the apps actually work.  Any ideas what is going on? 

    Heather,
    Try a hard reset of the iPod.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

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