I want to download the version 13 of photoshop and it keeps devaulting to version 12.....
The download keeps defaulting to version 12 when I want 13 ?
Which download? And what is your operating system and version?
Similar Messages
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HT4623 I am trying to download the update through my phone and it keeps saying error? why
I am trying to download the update through my phone and it keeps saying error? why
The servers are probably overloaded with everyone trying to update to iOS 7 today. You might want to wait a while and then try again later.
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I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
I am trying now for more than a week to download the free trial of photoshop and still was not succe
I am trying now for more than a week to download the free trial of photoshop and still was not successful
Well, since youi did not provide any system info or other details, you might as well try for another week. We know nothing about your operating system, what browsers you use, what network connection and so on. Start here:
Direct Download Links for Adobe Software
Troubleshoot Adobe Download Assistant
Mylenium -
Hi, I am having issues downloading the free trial of Photoshop. I get the errors below occurring whenever I try and download. I have managed to download lightroom without any issues but was wanting to try them both out to then look at purchasing the monthly option. However would be a bit difficult if I can't download Photoshop! Any advice much appreciated.
The error code says "ERROR: third party payload installer vcredist_x64 failed with exit code: - 2147024546
and
"ERROR: Failed to install Microsofy Visual C ++ 2012 Redistributable Package (x64)"Rebeccafield2012 from the error you posted it would appear that the Microsoft Visual C ++ 2012 Redistributable Package (x64) component of your operating system is damaged. I would recommend that you reinstall the most recent Redistributable from Latest Supported Visual C++ Downloads - Microsoft Support.
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On my MacBook Pro (2.26 GHz Intel Core 2 Duo, running Mac OS X, 10.7.3), after downloading the Adobe CS6 apps, my Pages documents show up as completely random (at least it seems that way to me) characters.
For example, Somebody HELP me! is rendered as Uqo gdqf { "J GNR" o g#
Is anyone else experiencing a problem such as this. And more importantly, does anyone have an idea how to STOP experiencing a problem such as this?Seems the CS6 installation has knocked off some of your fonts or replaced them.
Good old Adobe, another whole cycle of bugs!
Peter -
When trying to install the ios 6.1.1 update, I get a message saying I can't install because I'm no longer connected to the internet. Every other app that requires internet connection work fine.
METHODS:
A :
Go to settings, then iTunes and apps, click on your Apple ID and then sign out. Sign back in and see if it works.
B :
Double-tap the Home button to bring about the multitasking screen
Navigate to “Settings” then swipe up on the Settings app to send it off the screen, thereby quitting
Go back to the home screen, relaunch Settings, and try to download the update again.
C :
Open Settings and go to “General” followed by “Reset”
Choose “Reset Network Settings” and tap the red text to confirm the reset – this will trash the network configuration and restart iOS
When booted back to the home screen, reconnect to a Wi-Fi network through settings
Install the iOS update as usual
Keep me posted -
I'm trying to download the newst update of iTunes for my Ipod Touch. I continually receive the 'invalid signature'. Why? How can I correct that and then update my unit?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I would like to do the iphone 4 software upgrade, but keep going in circles , has anyone done this? thanks
"Going in circles" - are you talking about yourself or something about the phone? What happens in vagueness stays in vagueness.
FYI, > 30 million have successfully updated their iP4. -
I've just bought a new iPad and want to give it a run through with a 1080p movie, so I chose Girl with the Dragon Tattoo. I have a ceiling on my broadband download of 20GB/month. I wanted to download the movie once onto my PC via iTunes and then sync it to the iPad and potentially to my iPhone 4S. However, when I think I've done this download, I look and it appears, by the size of the download I've just got the SD version on my PC. I've subsequently gone back in and checked the box in my preferences to prefer 1080p to 720p. Does iTunes, take a look at the hardware you are downloading to and make a judgement call as to whether it is up to running 1080p ? (My PC is) I've looked a bit more closely at the boxes on my PC iTunes and indeed the buy HD box is grayed out, even I clicked the HD option on the film, and more confusing is the fact that in the HD description there is only a 720p version listed. Now when I go to my iPad, which I synced, there is a 1080p version listed there in the iTunes store, and it tells me that the film is downloaded to my iPad. So does anyone know which version I have on my iPad, and why on my PC version of iTunes (which is 10.6.1.7) there is only a 720p version listed, whereas on the iPad version of the store there is a 1080p version listed ? I guess the moral of the story is download via the device you actually want to use - but I'd prefer not to download multiple versions of the film for different devices and prefer not to download such large files over wifi.
It seems you have not admin privileges on your pc. However, to circumvent that try the following. Right click your favorite browser and choose run as admin. Download the computers appropriate itunes version (32 or 64 bit) from apple's website. Again right click the downloaded installation program and choose run as admin. This should install it.
HTH -
I am wanting to download the trial version to evaluate,
i am wanting to download the trial version to evaluate, There are several options for this I am running windows 8.1 undate one, desk top just my little world where i design everything, Is this possible to work i try down loading workbench it stalls
We being a state agency, we have many security measures in place on our servers. It seems that all IT had to do was make an addition to our proxy. Problem solved. Everything downloaded fine and is working great. Now the fun/work begins.
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I want to download the latest version of iTunes
I want to download the latest version of iTunes from the internet rather than on the Apple software update...will i have to re-enter my account details in the iTunes i downloaded...plz help..!!
It may only ask those details when making a transaction in the iTunes Store.
It has nothing to do with reinstalling the application.
I'm pretty sure about that, as sure as I am that no meteore will fall on my head today.
But don't shoot me if it does.
It will also not ask you to re-authorise the computer, if you're afraid about that. -
I want to download the new version of Firefox for my laptop, but every time I update Firefox I lose Robo Form and I have to buy it again..How can I update without losing Robo Form????
Hi Livi 2412,
You can re-download apps again if you wish by using your past purchases list:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I purchased the TV FRIENDS in HD on iTunes (the iTunes store stated with every HD purchase you get the SD version as well) and want to download on my I Pod Classic and get error message the I POD can not play this video. How do I download?
I see there's no answer.
This issue has ****** me off for a long time, and I am fed the **** up with it.
I DO NOT WANT TO DOWNLOAD the Movies and TV shows to every *^&%^$%# Apple device, ONLY the MUSIC!!!
COme on Apple!!! FIx this!!! -
HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge
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