I want to download this app it's cost $0.99 and I forgot my secerity questions and when ever it said to reset it had this email and I don't know that email I think somebody hacked my email and changed everything about it. (hotmail by the way)
Please help I Tried everything but nothing worked..
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Similar Messages
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I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103535) -
When i want to download from appstore before that i write my apple id password it gives me error 1009 why????? Its new to me
That error means you're trying to purchase content in a country where such content is not sold by Apple, & Apple's servers have detected your location, generating that error code.
There is no workaround. -
my phone is locked, I tried to hard boot, nothing is working. I have the i tunes logo on the screen with the plug showing, but I can not get away from the screen, what do I do?
Same thing happened to me last week had to update than said some sort of error so it told me to restore I did that and it said restore couldnt be completed !! So I called my service provider and I had to press the circle button and the power button and hold for 15 seconds while still plugged in to the comp , than to try and restore and than update !! And it worked !! Hope that helps!!
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topic ^^
Nobody on these boards can. If you can't get into that email address, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100462) -
i forgot my secerity questions for my account how do i reset or be able to download stuff
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
Hello today I wanted to download an app on my ipod touch infact its a game and as usual it asked for my appl id and password so I entered them but next it asked me to enter my passowrd againg and answer the secret question I submited when I first got my Ipod touch, the problem is i cant remember the question neither the answer,so is there a way I can find out what my secret question is and the answer of course I would appreciate youre help.
FouadOnly you and Apple know your secret question. See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
http://support.apple.com/kb/HE36 -
Every time i want to download an app, i have to answer 3 security questions. How can I change this?
Why do I have to answer 3 security questions everytime I want to download an app?
The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad. Let it complete the download. Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there. -
Every time I want to download an app From AppStore when I start downloading it after I write my password there is warning that says to me that it isn't possible right now to download power DVD mobile even now were this app is deleted from my ipad
The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad. Let it complete the download. Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there. -
When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?
Hi Amir.09395340646,
Welcome to the Support Communities!
What app are you trying to download? Is it iPhoto for iOS? What error message are you receiving? The first thing I would suggest is to log out of your iTunes Store account on your iPhone. Then restart the device and log in again.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy -
i forgot my apple password and i forgot the security q , and i think somebody hacks my email . please help!!!
this is it ([email protected])Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Hi, when i want to download an app from appstore, it reads like, " you need to switch from UK store to US store." How is this possible to do?
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?
Handbrake is not ideal for this.
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7. -
I cannot download any apps , including free apps. I did purchase a game about a month ago using a prepaid card. That card I no longer use. The App Store declined the card. I just want to download free apps without te App Store wanting my credit card information . Help!!
i don't think you can use prepaid cards that aren't itunes gift cards for purchases in itunes anymore. if you don't see the option 'none' under payment options, then you need to add a card to the apple id. once you add it, you should then see the 'none' option and can choose not to use that as your payment method under settings > itunes and app stores > tap on your apple id and choose 'view apple id' > payment options
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I plugged my phone into my friends MacBook over the summer and now that I try to download an app his apple Id shows up and asks for his password. How do I change this?
Go to settings >> iTunes and app stores. Tap on the appleid and change it yours. If you had downloaded any apps using your friend's id then you will need his/her password to update those apps. But you should be able to download any new apps using your id once you've have the change in settings.
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