I want to get support but I get the message that I need to update safari

I Want to contact support but I get blocked by a message saying I need to update safari to the newest version, but I am not offered an update so what do I do?

Support from where?

Similar Messages

  • I Get the message that FIreFox needs security updating but when I try to download it, it just runs forever and doeesn't complete the download . I tryied several times but it just keeps running. I have an eMac PS10.4.1.1 Thank you.

    There is not much else to add. It works fine except for the update strongly suggested by Firefox. It gets stuck on Connecting to the Update Server and stays there until I Force Quit it.

    This issue can be caused by corrupted cookies or cookies that are blocked.
    *check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I just updated Adobe but I continue to get the message that I need to update Adobe in order to open the PDF

    I just updated to the latest version of Adobe but I still unable to open the PDF

    When you open the PDF document in Adobe Reader for iOS, do you see a message like this?
    (Tap/click the image above to enlarge)
    Your PDF document is a special type of form called a "dynamic XFA form".
    Currently, Adobe Reader mobile products (Reader for iOS, Android, Windows Phone) do not support static or dynamic XFA forms created with Adobe LiveCycle Designer.
    The message "Please wait..." is displayed when a dynamic content is not supported by a PDF viewer.
    The following blog post by Jeff Stanier (Adobe LiveCycle Designer Product Manager) explains the reason why XFA forms are not supported on mobile.
    Adobe Reader Mobile and XFA forms from LiveCycle Designer
    You can use the desktop version of Adobe Reader on a Windows or Mac computer to fill out XFA forms.
    Sorry for the inconvenience.

  • I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

    I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

    Delete and redownload them if doing so is free in your country.
    (97666)

  • My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone?  I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!

  • I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?

    I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?

    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
    *Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • HT4623 i have a new iphone 5: to activate it, i am getting the message that i need iphone 10.7.   I go to iphone UPDATES, and get the reply: your Iphone 10.63 is upto date...

    i have a new iphone 5: to activate it, i am getting the message that i need itunes software 10.7.   I go to itunes UPDATES, and get the reply: your itnunes 10.63 is uptodate...

    Try this Apple support page.
    http://support.apple.com/kb/VI67

  • My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?

    My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?

    Try cleaning out the phone's port, of pocket fluff and such. Carefully. And check the mains adapter similarly, but less likely.

  • I keep getting the message that I need to download the images update to open old documents.  The update was downloaded on 11/24/13.  Checking for new updates shows all updates have been made.  What is the issue?

    I keep getting the message that I need to download the new update for ipages when opening old documents.  The latest update that I have download was done 11/24/13.  When I check for updates it shows that there are no new updates available.  I downloaded Maverick a few weeks back on to my iMac.  What is the issue

    You have both your older iWork apps and the newer Maverick apps on your computer.
    The new Maverick apps are in the Applications folder.
    The older iWork apps are in the Applications/iWork folder.
    Of the two, the older iWork apps are more useful so don't throw them out.
    Check out about Pages 5, keeping the older Apps and how to manage updates here:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=6f02f15454adf b3c68b0a871f2ed6447&mforum=iworktipsntrick
    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
    Peter

  • I just installed 10.2.2. When I tried to start iTunes, I got the message that Rosetta needed to be installed to open iTunes. It downloaded and installed Rosetta but iTunes will not open and it no longer has the iTunes icon. What do I do now?

    I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?

    I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
    Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
    When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
    So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
    Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation.

  • Hi.. I am reinstalling ios on macbook. While doing process, it asks for the Apple id and password. I am providing the id but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assist

    Hi.. I am reinstalling ios on macbook.
    While doing process, it asks for the Apple id and password. I am providing the id/password but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assist

    Just to clarify, iOS is the operating system for iOS based devices such as the iPod touch, iPhone, and iPad.
    Your Mac runs on OS X.
    As for your Apple ID, help here >  Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store

  • Getting email but when opened the message isn't from sender, from 2008

    Just started today. Getting email and when opening the message is from an old email Dec 2008 and not from sender. I have Aol as isp and the good message is on aol. What is up?

    You mean in Safe Boot attempt, the Radian never stopped?
    "Try Disk Utility
    1. Insert the Tiger Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.

  • I keep getting the message that I need to download a new version even though I have downloaded the new version.

    Every time I log in I get the message that I am using an outdated version of Firefox and need to download an updated version. I do this but still keep getting the same message.

    See this - https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • Trying to install flash player on a Mac. I keep getting an error message  that I need to close Safari to continue, when Safari isn't open at the time. How do get past this impediment?

    Trying to install flash player on a Mac. I keep getting an error message that I need to turn close Safari to continue. I don't have Safari open. How do I get past this impediment?

    What Pat said:
    Open Safari
    From the upper-left of the screen, choose Safari > Quit Safari
    You can now proceed with the installation.

  • I have changed my Apple password, but still receive the message that my account is disabled?

    I have changed my Apple password, but still receive the message "you account is disabled" when trying to make purchase with iTunes and App Store?

    Contact iTunes support by clicking on support at the top of this forum and then select iTunes and then contact us on the bottom left.

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