I want to get telephone support; however, I cannot even get to my serial number. Please help!!
I want to get telephone support;however, I cannot get to my serial number. Please help!! Thanks tftlover
I have an ipod nano 7.
Do you have the box it came in?
Similar Messages
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How do I install Moutain Lion Apple support said I could after they got my serial number. but evry time i try it comes back and say's cant download on this computer.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Air (Late 2008 or newer) model number 2,1 or higher -
I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?
http://support.apple.com/kb/HE57
And here:
http://support.apple.com/kb/HT1434 -
My iPhone was stolen in Asia and it's now in Germany. How do I get it back? All I have left is a serial number, apple ID and password, plus a police report. What do I do now? I really want my phone back. Can someone help me? Thank you, Bobi
No one here can help you, nor can Apple or any carrier. If you know the location, contact the local police where it is located.
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How do I force-eject a CD when I cannot even get to the start-up screen?
Friends, Let me first apologize for getting myself into this mess, in the first place.
I bought a second-hand iBook G4 in the U.S., for a friend of mine, and brought it to South America, where I am living for one year, but far from any Mac Repair Center. I am getting the computer ready, to give to my friend, as a gift.
The computer was working perfectly here for the few weeks that I have had it. It has OS 10.3.9 installed, but no OS9. I wanted to install OS9, so that I could give my friend some older software to use with it.
(In fact, I inserted the software CDROM that I was going to give to my friend, into the second computer, to install the program before giving him the disk also. This was an important mistake.)
Moreover, the OS9 disk that came with this second "new" computer does not appear to be the same one that shipped with the computer originally. Consequently, when I tried to install OS9 Classic, it would not install correctly from this disk (although it was indeed made for installing OS9 to another iBookG4, but not this one, apparently.)
Consequently, as a short-cut, I simply copied my own Classic "system folder" from my own (completely) identical iBookG4, transferred it to a pen drive, and was going to move it to the second computer. Not all of the files copied successfully, however (some printer descriptions, for example), but most of them did.
So, I transferred what I could, in the meantime, and now I had a new Classic "system folder" on the second computer.
When starting up the Mac Classic environment there, however, the Classic environment would crash, and in that case I would just close the Classic environment altogether and continue normally in OSX mode, trying to solve the problem. I realized that my "copy" was not good enough.
Then I got the idea to make an "archive" of the original classic folder on my own computer, and then transfer the archive, to see if it would make a more perfect copy this way. It archived perfectly indeed, and at half the size, so I assumed that I would now have all the necessary documents, once it was transferred and decompressed onto the second computer.
Meanwhile, I decided to erase the incomplete corrupt copy of the (classic) system folder on the second computer, to avoid confusion when the new copy was transferred. As I moved it to the trash, the computer told me that it was being used by the system, and that it therefore could not be deleted. Since the classic environment was not running, I assumed that this was some sort of error, meant to protect the folder from accidental deletion regardless of the circumstances. Consequently I re-named the folder, and then deleted it successfully, and received no error message.
I went back to the first computer, to copy the new, archived classic folder to my pen drive. When I did, and returned to the second computer, I noticed that the screen was black there, but the disk, still spinning.
I checked to see if it was the display, or the connection, or if the computer was sleeping, or the screen saver activated, but none was the case.
I re-booted, but there was no start-up chime. The disk spun normally (or perhaps more loudly than normal).
I re-booted, holding down P and R, but no results. The display was completely black (i.e., no ilumination whatsoever, not merely a dark screen, but rather black).
I concluded that the source of the problem was what I had done with the classic folder (renaming it or deleting it).
I got the idea of inserting the system disk, to reboot from the CDROM, but the problem was that there was already a software disk inside, and it would not eject when the eject button was pushed.
I found some suggestions online. I rebooted holding down the track-pad button, for example. No results.
I rebooted holding down CMD OPT SHIFT O F, (or whatever the combinations were that were suggested). No results. I cannot even get a terminal screen to appear, much less a gray screen.
If I close the lid while the computer is running, the computer will NOT go into sleep mode. (So much for the suggestion about forcing an eject from sleep mode).
I noticed a comment online that there might be a force-eject hole inside the felt, but I do not know how to move the felt back well enough to see, nor do I know where to look, or whether there is even such a hole on this model. (if you know of a diagram or photograph online, please direct me)
(Incidentally, if it is any help regarding the model, it is of serial no. UV445CLX_ _ _ , assembled in Taiwan)
How can I force eject the CDROM inside?
Is the solution to reboot from the system software disk, once I succeed in ejecting the CDROM?You cannot boot an iBook from an external USB drive--only a firewire drive. Actually, the drive is just a drive--it is the enclosure that determines USB vs. FireWire. If you could find an appropriate firewire enclosure, you could remove the drive from the USB enclosure and place it in a firewire enclosure and then be able to boot from that. Or you could just purchase an external firewire drive if those are available where you are.
FireWire external drives are quite useful. One option would be to mount the external drive on the good iBook, format it properly for OS X with Disk Utility, and then use a program like Super Duper to make an exact clone of your internal hard drive. This is a popular way of backing up your stuff. You can boot from either the internal or the external. This means that if your internal hard drive were to die, you would have all your stuff on the external, and could run off of that. Since you are already using the USB for backup, it would probably be best to acquire a new firewire drive for troubleshooting and testing if you decide to go this route, since you really don't want to lose your existing backup.
If you did have a bootable clone, you could see if the sick iBook would boot from it or not. However, it may be more productive to pursue your other thread about the boot problem. I see that Richard has joined the thread as I had hoped he would. He actually works on iBooks and is very knowledgeable.
Also, if you do get the second ibook working and want to install OS9, you might want to post a question in the "Mac OS X v 10.3 Panther and earlier" forum. I'm not up on this myself, but I believe there is something about installing OS 9 drivers while formating or something like that. I believe the smart guys on that forum could give you some guidance so that you can avoid the problems you encountered earlier.
Good luck! -
I cannot get Firefox to even open on my Mac desktop. It crashes every time I try to use it and it will not even allow me to send a report. Some sites I need to visit caution me not to use Safari, but that Firefox is safe. If I cannot even get it to open, how am I supposed to use or fix any problem with Firefox.
It just suddenly started to crash on its own and I am not a computer wiz, so what do I do on my Mac to successfully open and use Firefox as a browser?You can try to start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Options key.
*https://support.mozilla.org/kb/Safe+Mode -
I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!
If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
This HP document may help explain how driver software is distributed now:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108 -
I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME. SEVERAL MONTHS AGO I FINALLY MANAGED TO FIND THE ONLINE HELP AND THEY SPENT AN HOUR OR SO TRYING TO HELP ME AND THEN WHEN I WENT TO USE IT AGAIN AND SIGN IN IT WAS THE SERIAL NUMBER AGAIN AND SAYS IT DOES WORK. I NEED HELP. I'VE HAD THIS FOR NEARLY A YEAR AND CAN'T USE IT.
Error "The serial number is not valid for this product" | Creative Suite
if that fails to help you click 'still need help' at adobe support, https://helpx.adobe.com/contact.html -
I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.
ihavea4
The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
Please review and consider.
Thank you.
ATR -
I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please helpJodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
Dear Community,
Anyone besides me get an annoying popup that cannot be deleted/closed reading:
FaceTime Password
Please enter your password for "my e-mail account name"
It happened to me today for the first time since upgrading to Mavericks 10.9.3, no "stop lights" in the title bar of the popup, in fact nothing at all.
I've never established a FaceTime account. So I tried to delete FaceTime from the Applications folder on the "system" disk thinking this may eliminate the popup. Mavericks informed me "Cannot delete FaceTime as it is used by the operating system.
Is this a MAC virus? Or is this an example user community alpha/beta testing that Apple just announced?
TIA,
GonzoBernelliThat being the case, why then did the FaceTime popup even appear in the first place?
It's not clear to me what it is. If it occurs again, please take a screenshot of the popup and post it in a reply.
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse button. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
The screenshot attachment option for this support site appears only on computers - not on iPads.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Drag the screenshot to the Trash after you post your reply. -
I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?
Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
HT5631 i want to change my visa card number please help me
i want to change my visa card number please help me
please please
Thank you
Nawaz
00971555917014The following link gives instructions for changing your iTunes payment method: http://support.apple.com/kb/ht1918
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guys i need to get my itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes
If you've tried to buy something and your've been charged for it (and it's not a temporary store holding charge) but haven't received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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