I want to implement "return process"

gurus
i want to customize the return process of the materials.what config required. tell me step by step guidence so as to develop these things.please step by step each and every setting required.i want total guidence to develop this scenario. explain in detail.

Returns Order
In this step, you define shipping-specific data for the returns order. You make settings for the required return delivery type for
purchasing document category F (purchase order),
purchasing document type
NB - standard purchase order
UB - stock transport order
the supplying plant
Recommendation
You can use the return to vendor function without making any additional settings here. To be able to use the store returns function you have to make the necessary settings in the corresponding IMG activity
Returns to Vendor
In this step, you define shipping-specific data for returns to vendor, which is the return delivery of goods to an external vendor.
You can use the return to vendor function without making any additional settings here. However, if you create shipping documents for the return delivery to the vendor, and if you want to use other delivery functions too, then you have to make settings for the required returns delivery type.
Requirements
Prerequisites for returns to vendor with shipping processing include:
Flagging the vendor (in the purchasing data) with the indicator "Ret. with shipping proc."
Entering customer data for the vendor
The system must be able to find a shipping point for the supplying plant (that sends the goods back to the vendor).
Activities
Assign the appropriate returns delivery type to
purchasing document category F (purchase order),
purchasing document type NB (standard purchase order) and
the supplying plant
Returns delivery type "RL", which already exists in the system, is suitable for this.
Further notes
When using SAP Retail, stores (generally, supplying plants that are not distribution centers) usually do not have a shipping point. You have to make the appropriate settings for this in Customizing under Assign shipping point - plant and Assign shipping points.
When making these settings, ensure you adhere to the shipping conditions (for which you made settings in the vendor customer data) and the loading group settings (which you made for the material that is to be returned).
You do not need to determine a returns delivery type for the return to vendor for purchasing document type "UB" (stock transport order).
You cannot use the return to vendor function in the following scenarios:
return delivery of goods to a plant
Store Return / Return Plant to Plant
In this step, you define shipping-specific data for the store returns, which is the return delivery of goods from one plant to another.
Example
In SAP Retail, plants are referred to as distribution centers or stores. With store returns, you can map the return delivery of goods from
a store to a distribution center (this is the most common case),
from one distribution center to another distribution center,
from one store to another store,
from a distribution center to a store (although this is not very common).
Requirements
For the return delivery types, you have to make settings for the item category determination.
Partner schema must be assigned to the return delivery types.
The relevant goods movement types must be assigned to the schedule line categories (for the returns in Sales). The following schedule line categories are also available in the system:
NR - Replenishment Returns and
NS - Replenishment Cross Company Returns
Activities
Assign the required return delivery type to
purchasing document category F (purchase order),
purchasing document type (NB - standard purchase order, UB - stock transport order),
the supplying plant (the one to which the goods are being returned)
The following return delivery types are available in the system:
NLR - intra-company-code store returns (purchasing document type UB for replenishment and return orders, delivery type NL for the replenishment delivery)
NCR - cross-company-code store returns (purchasing document type NB for replenishment and return orders, delivery type NLCC for the replenishment delivery)
Further notes
When using SAP Retail, stores (generally, supplying plants which are not distribution centers) usually do not have a shipping point. You have to make the appropriate settings for this in Customizing under Assign shipping point - plant and Assign shipping points.
When making these settings, ensure you adhere to the shipping conditions (for which you made settings in the customer data for the plant that is returning the goods) and the loading group settings (which you made for the material that is to be returned).
Regards,
Indranil

Similar Messages

Configraing return process

HI,
I would like to configre the following scenario. I am selling material to sold to party 1000, ship to party 1000.The customer has rejected the material . But there is another ship to party for 1000 is 2000 who has got authorisation to return the same material.I know it sounds strange. I want to create return process for 1000 and 2000 .Also,want to reconcilate account.I want to create this return w/o any ref to sales order or invoice.
Please guide.
Thanks,
Pramod

In the example mentioned, it is ideal to create Sales Return without reference to Original Document. In that case requirement will be met, but the disadvantage is the original data will not be copied, when created without reference to original Invoice / Order.
Sales Return Configuration:
Incase of Return Sales Order:
T.Code for copy control: VTAF
Source Document: F2
Target Document: RE
Item category REN
Considering the above settings are done:
Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.
Incase of Return Delivery:
T.Code for copy control: VTLA
Source Document: RE
Target Document: LR
Item category REN
Considering the above settings are done:
Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.
To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.
Incase of Credit Memo:
T.Code for copy control: VTFA
Source Document: RE
Target Document: Credit Memo
Item category G2N (Check in System)
First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.
Hope this helps you.
Regards,
Rajesh Banka

SD: Return process

Hi experts,
I'm in this scenario: consignment fill-up order ( followed by delivery and goods issue. (no billing is done for fill-up).
Now I need to set up a return process for faulty materials sent by customer.
Can someone suggest in detail what it's necessary to implement in customizing?
thanks in advance

Hi,
Consignment Sales Process in SAP
The consignment process in SAP standard consist of four small processes:
Consignment fillup (send materials to customer consignment).
Here you have a consignment fillup order and a consignment fillup delivery.
Consignment issue (issue materials from customer consignment to the customer).
Here you have a consignment issue order, consignment issue delivery and a consignment issue invoice. (the flow is very similar to a normal OR flow, but the materials are issued from the consignment stock instead of plant stock unrestricted).
Consignment return (return materials from customer ownership to customer consignment).
Here you have a consignment return order, consignment return delivery and a consignment return invoice. (the flow is very similar to a normal RE flow, but the materials are returned to the consignment stock instead of plant stock returns).
Consignment pickup (pickup consignment stock and move it to plant stock).
Here you have a consignment pickup order and a consignment pickup delivery.
Note that in consignment fillup and consignment pickup there are no invoices since there is no change of ownership for the materials.
How to perform a consignment order?
In consignment orders you are allowing the stock to sit in your customer location. Once he informs that he used the stock you will invoice him. If he returns the stock you will accept the stock to take it back.
It is defined in 4 steps.
1. Consignment fill up:
Sales document type is KB
Item category KBN
shedule line category E1
In this step, you are not invoicing the customer. document flow is sales order -
delivery item category. It will not be relevent for billing and pricing because you are not charging money for these goods in this step.
In schedule line category, you will set movement type 631 & set for availability check and TOR.
2. Consignment Issue.
Once the customer informed you that he used all the goods or partial goods then you will create consignment issue for used goods.
Sales document: KE
Item category: KEN
shedule line category: C0 or C1
Here you are invoicing the customer(because he used the goods). you are assigning the delivery documnt and billing document to the sales document.
In item category, you are setting relevent for billing, pricing, special stock.
In schedule line category, your setting is 633 movement type, relevent for availability check & TOR.
3. Consignment Return:
Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.
Sales document type: KR
Item category: KRN
Shedule line category: D0
You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.
Your setting item category relevent for billing, returns, pricing, special stock.
Your setting schedule line item category: 634 movement type, NO availability NO TOR.
4. Consignment Pick up:
Even if you create the consignment return the goods are not come to direct to your plant. For that you need to create consignment pick up. here the owner ship is not changing so you do not need to create billing.
Assign retrun delivery to sales document type.
Sales document: KA
Item category: KAN
schedule line category: F0 & F1
Your setting item category relevent for returns. any shedule line category relevent for 632 movement type, MRP, availability check, delivery.
Now you check your plant stock. Stock will increase.
Hope this helps you.
Regards,
Rakesh

Return Process Brazil

Hi Experst,
we are implementing SAP in a Brazilien plant.
We are struggeling with the vendor return process. Who knows how exactly it works.
Normally we do it via quality notification and create a redelivery. Then do VL02N and post issue.
But for brazil this process doesn´t work because of the nota fiscal.
I have a PPT (Best Practice) who describes the process at a high level.
Does anybody knows how it works?
As far as I know you can do the following:
Post MIRO --> J1B1N and then MIGO with movement type 122. But does this really works?
Do we need a return PO?
Thanks
Alex

Hi,
Before struggling with the vendor return process,just know concept behind vendor return process.
For example if you procure a material like Oring 1000 quantity and you are procuring this material very rarely and you used 900 quantity in your company during production and now 100 quantity are in stock. If you have no use of that material Oring further (if you feel and business needs) and now want to dispose ,you have two options .
1. just sell it.
2.Create return PO to return material to vendor if you have good terms with vendor.
Movement type 161 is used for special purpose. If you want to return some material to vendor from your stock (those materials are there in the stock ),So you can create a PO for returns and do MIGO with 161.
Movement type 122 is used if we do GR against a PO with 101 and if we want to return the material to vendor (what ever may be the reason like quality is not good , package condition is not good , not happy with any condition etc) with respect to the same PO.
NOTE:
Movement type 102 is used to cancel the GR (which created with Movement type 101) and this is
used to just cancel the GR.
Regards,
Biju K

Return process in Scheduling agreement and correction delivery creation

Hi Experts,
I have couple of Questions:
1) I want to know the return process in case of scheduling agreement, how exactly we should go about it.
2) Regarding creation correction deliveries in the scheduling agreements.
I enter in a valid scheduling agreement number into transaction VA32, click the "JIT DlSch" button, click "Corr. Delivery" button and then enter in a date and quantity.
After I hit "Save" button, I am taken back to the initial VA32 screen and see the following message...
Sched. Agr. w/ Rel. ####### has been saved (no delivery created)
Message no. V1261
Does anybody have any insight to why this is happening? Thanks in advance.
Sourabh

Whether it is a scheduling agreement or sale order, in case of returns, you need to generate the following:-
a) Return Sale order or scheduling agreement referencing the parent billing document
b) Return delivery if goods are taken back in parent plant via VL01N
c) Credit note to customer via VF01
d) Excise credit via J1IH
Last but not least, please spell the name correctly.
thanks
G. Lakshmipathi

Returns Process - Billing Document with reference to delivery

Dear All,
In standard returns process we are creating billing document with reference to sales order.
How can we make the billing dcoument to be created with refernce to delivery as the business wants the invoice document to be created only when the delivery is posted.
Kinldy advise what are the configuration settings required.
With Regards
Mohammed Raees
Edited by: Raeesuddin Mohammed on Aug 30, 2011 7:25 PM

Hi Raees,
Isnt your process flow like this: Sales Order>Delivery>Billing>Return Order>Return Delivery-->Billing?
In general, to ensure that you're creating the invoice always w/ref to a delivery document pls do the following:
1) In VOV8, where you cnofigure your sales doc type remove the order related billing i.e. keep it blank.
2) In VOV8, put the billing doc in delivery relevant doc.
3) In VOV8, in shipping section put the delivery doc type.
4) Create copy controls between the delivery doc type and billing in VTFL at header and item levels.
5) In the item category for this order type+ item cat grp ensure the billing relevance is either B, C or F.
6) Maintain no copy controls between sales order and the billing in VTFA.
I hope this helps.
Regards,
Raghu.

Returns Processing

I already have done OTC cycle. Now i want to Run Returns Scenario. Please Give me suggestions what are the pre requisites to process RE. where I need to Tweak the system so that i can run RE.
ALL IMG Activity including Answers will be Appriciated
Regards
Roxy

Hi Roxysahay,
Return process
Return Order Document is RE in VOV8
Item Category-REN in VOV7
Schedule Line-DN in VOV6
Delivery Document-LR
Billing Document-RE
Assign The Delivery & Billing Document to Your Return document (RE)
IMG Path
IMGSales&DistributionSalesSales DocumentsSales Document header
--Assign Sales Area to Sales document type (RE)
IMGSales&DistributionSalesSales DocumentsSales Document Item
--Assign (REN) Item Category to your Sales Document (RE)
IMGSales&DistributionSalesSales DocumentsSchedule Lines
--Assign (DN) Schedule line category
Maintain the copy controls
Here the Target Document is first & Preceding Document is next
Copy Controls for Billing To Order--- (VTAF)
Order (RE) To Invoice (F2)
Copy Controls for Delivery To Order (VTLA)
Delivery (LR) To Order (RE)
Copy Controls for Delivery To Billing (VTFL)
Billing (RE) To Delivery (LR)
Return Process
VA01Mention Return Order Document (RE) & Sales area click on create with reference & mention the commercial invoice no and click on copy button & save it, Credit memo request will be generated
VL01N-Create Return delivery (LR)
VF01-Create Return Billing (RE)
Note--If you want create Returns Billing remove the credit memo in Billing Block in VA02 for Return Order & Save it.
Hope this solution has clarified your issue
Regards
Pradeep

Free of goods should not come in return process

Dear sd gurus Have a good day
i have one requirement regarding free of goods suppose if we already given free of goods with main item like 10 pens 1 pen is free( 10 +1)
generally when we do return process for particular document ( return order,return delivery,pgr,return billing) free goods also will come automatically returns but my requirement is only main item only should come in return process not free of goods.bz after taking main item in return process due to damaged goods ,here only main item only should come not free of goods
how i can achieve this ?
thank you

Venu,
I did some searching in copy control (IMG), in view of your business requirement.
In connection to my earlier post, "re-determination of Free goods" in RE order type;
when RE order is created with reference to OR
In VTAF, see item level TANN, copy control 302: Do not copy
Here the free goods are not copied. Only goods with item category other than TANN are copied from billing document to RE order.
Then if free goods determination is done afresh in RE order. If there is no free goods procedure assigned to RE sales document type, then no free goods are populated in RE order.
I haven't tested this, you could test this and see if it meets your business requirement.
From SAP, F1 help for copy requirement 302:
In this requirement, any items that have this requirement assigned will not be copied into the target document.
Example
When using product selection, it is advisable that only the main item be allowed to be copied from document to document, and the sub-item should be re-determined in the target document based on the current availability situation. In order to implement this, the item category of the sub-item can have this copy routine assigned to it in order to prevent the copying of these items.

Message no. V1475 while doing free goods return process

Hi Experts,
I am facing problem while creating Free Goods Return Order.
In return process, I want to create a return order with free goods quantity,it is not coming in the line item.
For Eg:
I created 1 Sales Order. Exclusive Order Qty. 10 + 1(free goods Qty.) -> PGI -> Billing done. Now while creating Return Order (RE) in VA01, system is giving error "Item category for item 000020 cannot be determined" and system not showing free goods quantity in the line Item.
I have done below configuration:
1 - Number Range of free Goods
2 - Maintain Condition Table For Free Goods
3 - Maintain Access Sequence For Free Goods
4 - Condition Type For Free Goods
5 - Pricing Procedures for free Goods
6 - Active Free Good Determination
7 - Determination of Item Category for free good Item and for return purpose i have done
Sales Doc.Type - RE + Item Usage- Blank + Item category -REN + Higher level of Item category- RENN
Pls guide me
Thanks & Regards,
Jyoti Shukla

Hi,
I resolved this free goods return order Issues
I have done below configuration:
1- Do Item category assignment for free goods return process in tcode VA01
Sales Doc type –RE+ Item Category Grp- NORM + Item Usage- FREE + Higher level Item category –REN+ Item category –RENN
2- Do Copy Control for return free goods purpose in tcode VTAF
Header : RE(Tgt)+F2(Source)
Item : REN+RENN(Copy requirements-303+Data T-153+Data T-104+Data T-004)
Schedule : Blank
3 - Now create return order with reference of billing doc., take order type RE so now will show free goods quantity in the line item.
Thanks & Regards,
Jyoti Shukla

Return process of componets of finished goods

Hi
Can u pls guide for return process of componets of finished goods
Sales order & invoice contains only finished good material code(e.g Panel).
We want to take return of componets assembled in that panel.
Can it be done by regular return order process.

Hi,
I think you may have to use CS-Module, where there is a process called "Returns and Repair order processing."
Please ref. the link below.
http://help.sap.com/saphelp_46c/helpdata/en/e6/4a903f9e0311d189b70000e829fbbd/frameset.htm
It can be done in the following way
Please maintain BOM for the Camponents, under the main material.
You can do it either using "CS01" or under the menu path:
Logistice > Customer Service > Maintain Technical Objects > BOM > Equipment BOM or Material BOM.
Hope this will be of good help to you,
Regards
DSR
Edited by: D.Srinivasa Rao on Nov 24, 2011 6:42 AM

Questtion about Third party returns process

Hi All,
We have an issue in returns PO process -Third party
Customer Forward Processp flow as below
OR (US Sales Order) -> US Purchase Requisition (NB) -> US Purchase Order (NB) -> MIGO (Mvt 101) -> MIRO (Vendor Invoice) -> F2 (Customer Invoice)
Customer Return Process:as below
ZREP (with US customer) -> US Purchase Requisition (NB) -> US Purchase Order Return (NB) -> MIGO (Mvt 161) -> MIRO (Vendor Credit Memo) -> ZRE (Customer Credit Memo)
When the user raises Return purchase order , it is taking the price from Inforecord for current validity date.
But ,Our user wants , it should select the same price from the initial purchase order( as in forward process) even though the price changed in Inforecord for the current validity date when the Return purchase order raises .
Please advise how to achevie this reqmt. Any user exits available.
Regards,
Amara.

Hi Amar
Can you you share the solution you achieved , which will be the usefull to other members
of the forum also. Bcoz as fas as I am concerned SAP doesn't suppot the return process
in third party sales. Did you use any user exits?
Thanks
Sushant

Third Party Sales Returns process

Hello All
We have a third-party sales process which is automated i.e Sales order and Purchase requisitions(VA01) are created using the data coming in the incoming EDI file, the Purchase requisition is automatically converted to a Purchase order, the Invoice Reciept(MIRO) is posted and the Sales Invoice (VF01) is posted.
The question is how do we handle the Returns or the Credit process?
Is there a way I can configure the system to create a Returns order which will also update the Pur.Req quantity then the Purchase order quantity or directly the Purchase order quantity. I can then use this information to raise a credit to the Vendor Invoice.
I don't want to just raise a credit memo and update the sales side and leave the purchase side open.
I appreciate your reply.
Best Regards
Rama

Third Party Return Process
Please check this extract from the sap library :
If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.
The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)
Process Flow
Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.
The above is the process for giving a credit memo which can be adapted for return goods.
Regards,
Rajesh Banka
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RETURN PROCESS IN EXCISE

Step 1 In->QT->OR>vl01n->vf01-->vf02->j1iin----
>
What is the return process
Can u plz explain return process and credit memo process in HOW WILL WE CREATE EXCISE IN CREDIT MEMO..............
2.Re  Cr..----
What next>
murli.

Hi Murli
POC on Returns Processing Applies to: SAP 5.0 Summary This is a POC in which we deal with returns. When a complaint has been raised by a customer against a product and if a return needs to happen, how this should happen in this scenario is being demonstrated here. When a return is raised against an item, its new category gets determined. The configuration steps required are given in this POC. The objective behind this document is to consolidate all the pieces of information which are scattered all across and put that as part of a single consolidated document so that its a starting point to System Analysts who want to work in this space. I am not claiming anything new in this POC but just want to consolidate all those SAP configurations which are required to do. Author: Rakesh Kumar Jain Company: Intel Technology India Pvt. Ltd. Created on: 22 June 2007 Author Bio I am Rakesh Kumar Jain, working for Intel Technology India Pvt. Ltd. I am currently working as a System Analyst in CRM. I am currently working on the Service module.
POC on Returns Processing
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© 2007 SAP AG 2
Table of Contents .........................................................................................................................................3 ObjectivePrerequisites...............................................................................................................................3 Assumption.................................................................................................................................3 Procedure....................................................................................................................................3 Result..........................................................................................................................................5 Related Content..............................................................................................................................7 Disclaimer and Liability Notice.........................................................................................................8
POC on Returns Processing
SAP DEVELOPER NETWORK | sdn.sap.com BUSINESS PROCESS EXPERT COMMUNITY | bpx.sap.com
© 2007 SAP AG 3
Objective This is a POC in which we deal with returns. When a complaint has been raised by a customer against a product and if a return needs to happen, how this should happen in this scenario is being demonstrated here. When a return is raised against an item, its new category gets determined. The configuration steps required are given in this POC. Prerequisites 1. Z09C is a copy of CRMC transaction. 2. Item Category Z9PR1 and Z9SR2 are setup. 3. Z09CFITEM is action profile which already exists. The user is free to use his / her own action profile. Assumption The pricing and billing information have not been considered for the Item Category Z09R Procedure 1. Use the following navigation option to access the Define Item Categories Transaction Code SPRO IMG Path IMG&#56256;&#56518;Customer Relationship Management&#56256;&#56518;Transactions&#56256;&#56518;Basic Settings&#56256;&#56518;Define Item Categories 2. Search the Item Category REN and click on Copy As button and copy the item as Item Category = Z09R and Description = Z09 Returns Request. Copy all dependent entries. 3. In the Item Category Z09R change the following under Definition of Item Categories: Under the Section General uncheck the checkbox against Relev. Wgt/vol. Under the Section Profiles: Text Determination Procedure = Z09TDI. [This could be any of your procedure also) Partner Determination Procedure = Item Category = Z9PR
POC on Returns Processing
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Related Content http://help.sap.com/saphelp_crm50/helpdata/en/48/b8a51355a2484599b5f03914046094/frameset.htm http://help.sap.com/saphelp_crm50/helpdata/en/8a/7ee342599e5904e10000000a155106/frameset.htm http://help.sap.com/saphelp_crm50/helpdata/en/8a/7ee342599e5904e10000000a155106/frameset.htm http://help.sap.com/saphelp_crm50/helpdata/en/8a/7ee342599e5904e10000000a155106/frameset.htm
POC on Returns Processing
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© 2007 SAP AG 8
Disclaimer and Liability Notice This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade. SAP will not be held liable for any damages caused by using or misusing the information, code or methods suggested in this document, and anyone using these methods does so at his/her own risk. SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample, including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the content of this document.
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Third party Sales Return Process

Hi..
Can anybody just guide me about Thrid Party Sales Return Process?
My Mail Id is [email protected]..Could you please send me steps and confign guidelines...
Regds
Manoj

Dear Manoj Mahajan,
The return process is not supported by standard SAP.
Considering my experience even if you want to get it done through some cutomizations it is not very successful.
Please refer to SAP note 751609 which will give the further details
Hope this helps you.
Do award points if you found them useful.
Regards,
Rakesh
P.S. you can send me a mail at my mail id [email protected] for any specific details

Intercompany STO return process pricing

Dear Experts,
SALE PROCESS WITH BILLING
1) Intercompany Sale with billing
Company code- 3000
Plant -D001
material qty-10 with price pr00 -1 USD with discount 10 %
raise Purchase order
TO
Company code 1000
Plant A001
process flow= ME21NVL10B-VL02NVF01MIGO--MIRO
RETURN PROCESS
client want the same pricing what they paid from old PO ( ME21N) to get back money
Company code- 3000
Plant -D001
material qty-2 with price pr00 -1 USD with discount 10 %
raise Return Purchase order (with respect to old purchase order) to company code 1000 plat A001
when i am doing my invoice (IG) at company code 1000 how pricing should done
question
1) all pricing element should copy from Purchase order like PB00 , RA01 condition to my invoice (IG)
then how account determination will happen
or
new SD pricing should carried out how????
Please guide
thanks in advance

Hi Hanumant,
In the above scenario you have mentioned, A001 is your supplying plant & D001 is the receiving plant (which is raising the intercompany STO).
So as you mentioned inorder to return the goods, Plant D001 will raise a Return PO with all the conditions as that in its STO & will return the goods to plant A001 using 161 mov. & you can post a credit memo for the return PO.
Incase of A001, you can create a return order (SD) with ref to its billing doc & do a return delivery to take back the goods.
Thanks & Regards,

I want to implement "return process"

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