I want to install my Creative Suite on a new computer. I have lost the disc. What do I do?
I have already purchased the Adobe Creative Suite. I have it installed on my laptop but I want to install it on my new computer.
However I have lost the original installation disc. Is there anything I can do to install it on my computer without the disc?
Download CS6 products
Mylenium
Similar Messages
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I want to install Photoshop elements 11 onto a new computer but have lost my activation code
I have a new pc and want to install my photoshop elemets onto it but have lost my activation code. Tried searching on Adobe, but I did not register the product. How can I retrieve it?
You can check you Adobe account online to see if the serial number is registered under your account. If not then your only option will likely be to contact Adobe Support directly thru chat to see if they can provide you with a/the serial number. For them to do so will require you being able to prove ownership.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Install adobe creative suite 5 on new computer with no disc drive
I have CS5 and want to install on my new computer but it does not have disc drive like my laptop did. Will I be able to down load from Adobe website using product, serial number?
Yes
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
I would like to un-install and re-install CS6 Creative Suite onto a new computer.
What are the proper steps required; in particular for the license code ?
I worry if I don't do it properly I may not be able to re-activate on my new computer.
Thanks,You do not need to uninstall though you can if you prefer to. Your license allows you to have two activated installations, so if having a backup installation available is something you could use, you might want to keep the original installation intact.
If you do not want the old installation in working order then the minimum you need to do is deactivate it by opening one of the programs and choosing Help -> Deactivate. This will deactivate the entire suite for that machine. You could leave it this way as the use of the applications is disabled at this point, except if you wish to you can reactivate it. If you wish to uninstall you should be sure that you perform the deactivation first.
As far as getting the software on the new machine goes, you install it the same way you did originally, using the serial number to activate it. -
I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.
YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium -
I've purchased a new PC and want to install my Photoshop Extended to my new computer. How do I uninstall from my old computer and install on my new one.
you are allowed two concurrent installations/activations.
if you no longer need ps on your old computer, open ps>help>deactivate.
to install on your new computer, dl the installation file(s) and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipationI had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result). -
?? Mein alter PC ist kaputt. Deshalb kann ich die Software Adobe Creative Suite 3 Design Professional nicht deinstallieren, möchte sie aber auf dem neuen PC wieder nutzen. Was kann ich tun??
You are allowed to have two activated installations. If you only have the one failed then you can still install on another. You can download the files to install from the following:
CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
If you need to find your serial number: Find your serial number quickly
You can contact Adobe Support thru chat and ask them to reset your activations too. THis will free up the one on the failed machine so that you can still have an extra.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I need to install my program to my new computer. My serial number is not working.
Which Creative Suite version exactly?
Is your old computer Mac or Windows?
Is your new computer Mac or Windows? -
How can I migrate my adobe creative suite to a new computer?
I recently bought a new computer, and I am getting rid of the old one. However, I want to be able to transfer my Adobe Creative Suite CS5 to my new computer. Can anyone give me directions on how to do this? Any help would be greatly appreciated.
Run Help --> Deactivate, install on the new machine.
Mylenium -
I want to install CS 5.5 on my new computer. I do not want to by CS6
I bought CS 5.5 in 2011. They say that you can put the products on 2 computers. I just got a new MacBook and I want to install my programs on it. I have my serial number. When I sign onto the Adobe website it does not list my order history.
I do not want to spend money on getting the new version. I cannot find the download for 5.5 online anywhere. There must be a way for me to put the product that I spent a lot of money on onto my new computer.Do you have the Windows version of CS5.5 or the Mac version?
If you have the Windows version then you cannot install it on your new MacBook since the serial number is for Windows only. It won't work on the Mac.
There is a platform transfer process available from Adobe (to swap from Windows to Mac and vice versa) but it only applies to the current version (CS6). It won't apply to you.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
If you have the Mac version then you can download the trial version from
http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Follow the Very Important Instructions on that page first BEFORE you click the download links.
Enter your serial number to license the software on your computer. -
New computer, can I use the disc on my new computer to install it there?
Can I install it on my new computer after it's already been installed in my old one?
If you do not plan on using the old computer, you are better off deactivating your suite, then uninstall. But as far as the license goes you are allowed to have it installed on two computers but only one copy can run at a time. This is meant to allow you to have it on your desktop and laptop as that is the most common senerio.
If you already have it installed on two systems and can not access one of them to deactivate it, you can call adobe and see if they can do it for you, not sure if they will but it is worth a try. -
I need to update my iphone 4 but have never used this computer before and i dont want to lose all my songs contacts and games can anyone help me find out if its possible and how to do it im desperate.
Or just wait until you can use the computer you used previously. If that isn't possible see Recovering your iTunes library from your iPod or iOS device.
tt2 -
''Duplicate post, continue here - [/questions/768056]''
I made a backup file. I sent it to myself from another computer as an email. I can download it but can't open it when I chose import bookmarks. It's looking for a html format.What format did you back the bookmarks to?
If it was a JSON file, use the restore process in the [[Backing up and restoring bookmarks]] article. If it was an HTML file follow the procedure in the [[Importing Bookmarks from an HTML File]] article. -
I have problems with installing my Creative Cloud on my new mac.
Hi! I have problems with my Creative Cloud account, because I've got my old mac computer stolen, and now I want to install my Creative Cloud on my new mac computer, but i can't manage to do it. I already have an account and I still pay every month, but I have no Adobe programs. Help me please! - Emil
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
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