I want to install version 15. When I click on the mac task bar to open the updater all I get is a gear spin.

When I click on the Adobe Updater in the MAC toolbar all I get is a gear spin.

Mac Spinning Wheel https://forums.adobe.com/message/5470608

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When I click on the pic, all I get is a huge blurry exclamation point.

Prior to today's upgrade, I could highlight "photos" under Library, double click on any of the pics and get a blown up version of the picture. Now when I do that, I get a blown up blurry exclamation point. Thoughts?

Thoughts?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Cannot install Firefox. WHen I click on the link to install, it takes me to an "error loading page" notice. My network connection and internet access are normal with Internet Explorer, so this is not the issue. Some kind of conflict with my settings or pe

Cannot install Firefox. When I click on the link on the Mozilla website, it goes to an "error loading page". My network connection and Internet Explorer are fuctioning normally.
== computer was recently wiped clean and am now reinstalling all previous software and applications ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

None of the stuff in " http://kb.mozillazine.org/Locked_or_damaged_places.sqlite " helps. I have tried and tried and I have even wipe the computer clean still didn't help. I got the same problem as he/she has got in the first posted. Can add some web pages but not all the web pages I want.. I should have never updated to 3.6.13... That's when it all started for me, from that version..... Now Version 3.6.14 is out, I was hoping the version 3.6.14 might would fix the problem wrong again....
Funny thing is i can not even Bookmark Firefox.com!!!!!...lol
So any ideas on how to fix it other than the link giving would help.
Thanks.

I have installed Firefox but when I click on the icon, nothing happens.

I have just downloaded and installed firefox, but when I click on the icon nothing happens.

In case you haven't solved this by now...
Sometimes your security software will block new programs from accessing the internet. Are you getting any alerts along those lines?
Sometimes Firefox will stall during startup and never display its window. In that case, you may need to manually "kill" the firefox.exe process using the Windows Task Manager before trying to start Firefox again.
You can display the Task Manager by pressing Ctrl+Alt+Esc. Windows 8.1 has a different display than Windows 7, so I have to go by memory. If you see a tab named Applications, check that one first. Then check Processes, and finally check Details. If you find Firefox or firefox.exe on any of those tabs, select it and End Process (or other action to shut it down).
After you are done with the Task Manager, try starting Firefox up again.
See also: [[Firefox won't start - find solutions]]

Regarding Lightroom Slideshow module: When I click on the preview button I get the following error: An internal error has occurred: ?:0: attempt at index a nil value. This occurs with any group of images I select in my catalog.

Regarding Lightroom Slideshow module: When I click on the preview button I get the following error: An internal error has occurred: ?:0: attempt at index a nil value. This occurs with any group of images I select in my catalog.

Jeannine,
If you follow the advice of the previous poster Julie Kmoch and then gradualy add presets back in one at a time you might be able to find the one that is causing the issue. I may be guessing, but I believe the issue has something to do with either an incompatible Preset setting (eg a older preset in newer version of LR) or a corrupt Preset.
Say you bought LR2 and imported a bunch of Presets from the internet, cuz 'Hey these effects are cool and I don't have to recreate the wheel', and then you upgraded to LR3 (not a clean install) and now one of the Presets that calls a certain slider setting or value that is different in LR3 doesn't work anymore. This might be why it throws the error, but again I am just speculating.
Location of LR Preset folder in Windows Vista/ Windows 7
C:/Users/<YourUserName>/AppData/Roaming/Adobe/Lightroom/Develop Presets
If you do not see the folder AppData, you may need to change the settings in Windows Explorer to 'Show Hidden Files and Folders'. To do that in Windows Vista/ Windows 7, open a Windows Explorer window, Click on Organize, then Foler and Search Options. Then click on the View tab and select the option button next to Show hidden files, folders and drives.
Hope this helps a bit,
Glenn

Update notification shows there are updates but when I click on the update option it shows a blank screen

The update option on the app store shows a notification that I have 'n' numbers of updates but when I click on the update option it only shows a blank screen. Even after updating the apps individually from the purchased option, the update option still shows a blank screen instead of "All you applications are up to date". Please help.

Many people are having this problem for the last couple of days. According to Fly150in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

After updating to firefox 9 when i click on the "home" icon i get an alert that the url is not valid and can't be loaded. Why?

my computer updated to firefox 9. update was ok, but now when i click on the "home" icon, i get an alert that the url is not valid and cannot be loaded. everything is good to go as far as web surfing and so forth, but i want the firefox start page as my home page. also the private browsing option won't work because of the invalid url.

Hi ozzie427,
What URL do you have bookmarked as your home page? You might want to look at the Knowledge Base article [[How to set the home page]]. There are steps in there to restore the home page to default. I would try that first to see if it clears up any strangeness. If that works, you can set the home page to anything you like.
Hopefully this helps!

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with.

I suspect if you're trying to open a file in 08 that's been opened in 09 the file has been updated to 09 and will not open in 08.

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

It sounds like your iPhoto Advanced preferences are set to not copy photos during import, i.e. a Referenced library:
Check your Advanced preferences to see if that's the case. If it is the best solution would be to select the checkbox to copy the photos and reimport the photos from the flash drive. Then check the new import. It it was OK you can delete the previous event with the "missing" photos.
OT

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

Apps icon shows updates when i go there the update all icon is not highlighted if you go to any of the UPDATE box's you are directed to the application????

apps icon shows updates when i go there the update all icon is not highlighted if you go to any of the UPDATE box's you are directed to the application????

ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem " This has been going on for several days, I've had to go back IE to access web pages

When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

When I click on the app store I get a message that I can't connect to the app store why

When I click on the app store I get a message I cant connect to the store I,m connected to the Internet that is the only app that doesnt work trying to update apps

Just started working no understanding why

Sed an iPad from someone and I want to go into App Store to update apps, but when I click on the update button, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine?

I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

I keep getting notified that there is an important update to Firefox that I need to install but when I click on the icon all that happens is a message that I am connecting to the update server but a connection never happens

I keep getting a message stating that it is critical that I update my Firefox. I click on the update icon and a software update box shows up and tells me I am connecting to the update server but the connection never happens. I have left it running for hours but no connection ever occurs. Should I ignore this or do I need to go to your website and download from there? I don't want to lose my current settings.

In the Task Manager, make sure to check both the Applications tab and the Processes tab. On the Processes tab, Firefox may have two different components running: firefox.exe and plugin-container.exe. Well, in 3.5.11, it would be only the first one.

I want to install version 15. When I click on the mac task bar to open the updater all I get is a gear spin.

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