I want to make an in app purchase. It said contact apple iTunes to complete your purchase
Why do I get an error when I make an in app purchase
iTunes Store <[email protected]> in case you need it.
Similar Messages
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when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?
You need to do as requested...
Use this Link > Apple Support iTunes Store Contact -
I Try to purchase from iTunes and it says contact apple iTunes support ? Any ideas ?
I suggest you contact iTunes Support.
https://getsupport.apple.com/Issues.action -
I just want to purchase the next level of Candy Crush Saga, haha. Please help!
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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My app will not allow me to make an in app purchase?
Every time I try to make an in app purchase in the app WSOP... I go and fill out valid credit or debit cards, then it will say I've attempted to use to many cards and that method is unavailable... So I purchase iTunes gift cards, that works for a while, but now, nothing. Haven't tried other apps or songs.. It might just be this app which is synonymous with glitches and problems... But I feel like this one is an iTunes billing issue... I want to be able to use the money that I have exclusively invested in iTunes... Shouldn't I be able to use it?
Check here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Unable to make an in app purchase while I'm in a game! Help
Unable to make an in app purchase while I'm in a game! Help!!! While in a game if I want to upgrade to full version
And put in my Apple ID password it states unable to connect to apple store or it has said incorrect user id and password
But if I go to App Store I can make the purchase. Please help it is frustratingCheck the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store -
HT204266 my iphone wont let me make an in app purchases how can i fix this?
My iphone 3Gs wont let me make an in app purchases
How can i fix this?
The restrictions are off
It keeps saying purchase could not be completed cannot connect to itunes store
but i can still buy music and other apps in the store on my iphone
just wont let me do it in apps
Any help be much appreciated
ThanksRead http://support.apple.com/kb/ts1702
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regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.
Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.
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I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?
Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card. -
I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
If you buy a itunes gift card, can you use it to make in game/app purchases?
if you buy a itunes gift card, can you use it to make in game/app purchases?
Thank you
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i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~
http://www.apple.com/support/itunes/contact/
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When I try to make an in-app purchase, it says it cannot complete the transaction.
So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction" I then tried purchasing an app, and I was able, same with songs. But not with the in-app purchase. I do not use credit card, but I just got a few Itunes gift cards and I'm using those. I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work... its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it. I also got the apple account at the same time. I sent Itunes support a message, but I'm posting this while waiting for their response.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
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