I want to purchase from the store .. But confirmation was asked and i forgot the answers of the security question and also i lost the alternative email .. What can i do !!

Please help

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions

Similar Messages

HT201304 I forgot my answer to my security question and I am required to enter it because it will be my 1st time to purchase on my new ipad.. Is there some way to retrieve it?

I forgot my answer to my security question and I am required to enter it because it will be my 1st time to purchase on my new ipad.. Is there some way to retrieve it?

From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

TS1368 I forgot my answers to my security questions and i don't remember the answers can you please help me cause i want to download music to my new iphone 5 please help me i have money on my itune account

I put money on my itunes account ever since i bought the iphone 5 i havn't been able to purchase any music because they ask for some answers for my sercurtiy questions and i forgot the answers thats why im trying to contact you to see if you can help me

Hmm....and you've already tried resetting it, right? Hold down center and menu for 5 seconds (or three, i don't remember which)?

I forgot my answers to my security questions and the email that is suppose to send to change them won't send and I can't purchase anything on iTunes on my new iPhone without them.

The email for instructions says it sent but I don't get anything new in my inbox, it works for other email from iTunes though.

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

I'm trying to buy something out of the App Store and I forgot my answers to my security questions so I went to reset the security questions and the email address that's saved as a secondary email I no longer use how would I reset my security questions?

I need help trying to figure out how to reset my email address so that I can reset my security questions.

Mslauderdale wrote:
I need help trying to figure out how to reset my email address so that I can reset my security questions.
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact

I forgot my answer to my security questions and i dont have the option to change them. what do i do?

so i went to download something on my computer to be put on my ipod but i forgot my security question answers. i went to try to change them but i dont have that option so what do i do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113195)

I forgot my answers to my security questions, and i can not make any purchases on my laptop help?

i really need help fast.

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
If you can't wait that long, phone Apple, and if you're desperate, create a new Apple ID.
(82410)

I forgot my answers to my security questions and I have not received the email to reset my answers

I check my email and yet no email has been sent and I know I'm using the same email as my Apple ID.

The reset email will be sent to your rescue email account, that won't (can't) be the same as the primary email address (or any other address) on your account.
If you aren't receiving it to your rescue email aaccount (or you don't know what it is), then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

TS2446 Please help me,I can not purchase from apple store becuse it is ask me the secirty question in my apple ID but I forget my secrity question

Hello,
Please help me,I can not purchase from apple store becuse it is ask me about the secirty question in my apple ID but I forget my secrity question.
Thanks,

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox). A month or two ago Apple had temporarily suspended the reseting of security question/answers whilst account security processes were improved, but that may now have finished.

TS3297 I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.

Hello,
I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
Thanks& Regards,
G. Manish Reddy

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78298)

I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything

I want to download from App Store but when I enter my billing info cause I don't want to put my card on there so I press none and enter my details then press next it don't do anything

http://support.apple.com/kb/HT2534

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Hello .. i own icloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is diffrent from my alternat email, because i can't use my credit

hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help

Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H.

HT204053 I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store

I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store

Hi,
Thanks for your suggestion. I tried to "reset" the device, but it was still no go.
Thanks & regards.

I don't remember the answer to my security questions and I keep requesting that they be sent in an email but I don't think it's the right email. What can I do??

I want to buy a game but I have to verify my account. I don't remember the answers to my security questions and I think the answers are being sent to another email. What can I do? How can I change my answers or change my questions?? Or even just find out what my answers are??

See # 2 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I want to purchase from the store .. But confirmation was asked and i forgot the answers of the security question and also i lost the alternative email .. What can i do !!

Similar Messages

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