I Want to remove my billing information because I can't update my Apps

When I try to update my apps it asks me to verify my billing information when I do it tries to take money from my account and I get a massage from my bank saying insufficient amount and I haven't try to purchase something I can not afford . Please help me I need to update my apps

Click here and ask the iTunes Store staff for assistance.
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Similar Messages

  • HT3702 i have updated my billing information and still can't update the existing Apps. I changed the credit card and still same problem

    I have updated my billing information and still can't update my existing apps , i ahve changed the payment card and still same problem ,what shall i do ?

    It's a credit card, not a debit card ? As far as I know that message will show if you are trying to use a card that was not issued by a bank in the same country as where your iTunes account is based (and you need to be in that country). If you are sure that it is then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT2534 Apple ID alredy created now i want to remove /select Billing information as NONE after login into my account

    Hi all, Need some  help - I already registered my apple ID, can some one suggest me how to select Billing information as NONE(I dont want to link any of my credit card to apple account). pls let me know the steps to remove it
    Thanks in advance

    If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to provide credit card details, which you should be able to remove after entering it.

  • Itunes let me buy a song, but now wont let me buy anything else. How do I delete the song from my billing receipt so I can start updating my apps again?? PLEASE HELP

    I had gotten a gift card with around $20 on it so I decided to buy some songs. I had bought a few, then I bought the last song, and now iTunes wont allow me to update my apps, or let me download any other apps because apparently I have $0 on my card; The weird part about that is it let me keep the song, but wont let me get anything else regardless of the charge. I don't have a credit card myself, so I'm really trying to avoid buying another gift card for one 99 cent song. Does anyone know how to get rid of a song from the billing receipt? I've tried everything!
    Thanks

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will cancel the purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can't take a card that has no money on I want it off my ipad mini because I can't update my games and I can't find on the computer and can't find it on the divice under visa master nor any one of them none and I think this would have to be an update

    Gift card will not get off my ipad mini and can't do updates

    maryfromedina wrote:
    I would like to buy some music and transfer to my Ipod.  There is no easy way to do it.
    Yes, it is very easy.
    Purchase the song then sync the iPod.
    A couple of weeks ago I talked to a tech for 15 min and he got me on.I used to be able to bring up my music, purchase new songs, transfer to Ipod and share with my laptop.  Can't do it anymore without calling support.
    Why cant you? Do it the same way as when you are on the phone with support.
    Do you get any messages? What are they?
    When do you see these messages?
    when downloading?
    when syncing?

  • Used a prepaid credit card on my account, can no longer download free apps. Cannot remove from billing information.

    Firstly, if this is the wrong category, I apologize.
    I used a prepaid credit card on my apple account to purchase an app add on for $2. The credit card only had $2.50 on it, which is why I used it. Now that I spent what was on it, I am not able to download even free apps from the app store. I have tried signing out and back in to try and erase the data, didn't work. I tried to create a new Apple ID and for some reason the option to not have a credit card on your billing info is no longer there like it was when I made my original account. I also tried to go through iTunes on my PC to fix the issue, it didn't work. I don't have another credit card to put on my account as I always use pre-paids as needed. Does anyone know how to get this card off of my billing information so I can download the free apps again?!

    Hi there Brittney93,
    You may find the information in the article below helpful.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using a computer
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password and click Sign In.
    Choose Store > View Account.
    Enter your account password and click View Account.
    From the Apple Account Information page, click Edit to the right of Payment Type.
    Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
    Click the Done button after you've updated all of your information.
    -Griff W. 

  • I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

    Good day BenithaK,
    Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
    Apple ID: What to do after you change your Apple ID - Apple Support
    To change your iTunes billing information for either Apple ID account, follow the directions in this article -
    iTunes 12 for Mac: Manage your iTunes Store account
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • HT3702 how can i remove my billing information if i already have an account and replace it with none?

    i have already an account
    and i cant remove my billing information and replace it by none
    what should i do\?

    This user, lucidbydesign, claims you always get a None option in your account details in the iTunes app on a Mac or PC. -
    https://discussions.apple.com/message/15470983

  • I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

  • Trying to purchase music, it sends me to verify my acct info, I do that hit done, it asks if I still want the purchase, I select Yes and it sends me back to verify billing information.  How can I get out of this darn loop and make my purchase?

    In itunes Store. Trying to purchase music, it sends me to verify my acct info, I do that, hit done, it asks if I still want the purchase, I select Yes and it sends me back to verify billing information.  How can I get out of this darn loop and make my purchase?

    Hi itunes for windows,
    If you are being repeatedly prompted to authorize iTunes, even after you have already done so, you may find the following article helpful:
    Apple Support: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    - Brenden

  • I just want to change my billing information!!!!!! How do i do this?? So frustrating

    I just want to change my billing information!!!!!! How do i do this?? So frustrating

    Start with the AppleID page and go to Manage Account.

  • I want to change my billing information

    I want to change my billing information while I have $0.01 credit

    Hi Nawaf-77,
    If you are looking to change the billing info on your iTunes Store account, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

  • How to remove billing information so I can download free apps

    How to remove billing information so I can download free apps

    are you asking how to download appl without putting in your card details easy just select a free app click download then will ask you for your details without asking you for your card details thats the i set up my and my friends phones for them

  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • HT201363 I want to change my security questions because I can't remember it.

    Hello, I want to change my security questions because I can't remember it.
    Thank you.

    Apple ID: All about Apple ID security questions
    Duja wrote:
    Hello, I want to change my security questions because I can't remember it.
    Thank you.
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

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