I want to renew my membership

Hello,
I had the Adobe Creative Cloud Suite and I wanted to renew my service but its not allowing me to pull up my account. Can you please help

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

  • Acrobat wants cloud renewal when membership already current

    how do i get acrobat to run?  I downloaded it but it says I need to renew my creative cloud membership.  My creative cloud membership is already current.

    Hi Margolius,
    A few clarifications questions. Are you on Windows or Mac? This is Acrobat X correct? Was Acrobat installed from the Adobe Application Manager via the Creative Cloud webpage? Is Acrobat the only one of your Creative Cloud porgams doing this? Had it worked before? Can you post a screen shot of the message asking you to renew?
    Sorry for so many questions, just trying to make sure I get all the details to fully understand
    -Dave

  • I DONT WANT TO RENEW MEMBERSHIP AND I WANT TO CANCEL THIS PHOTOSHOP PHOTOGRAPHY PROGRAM FOR CS3+ customers

    Good day, help i do not want to renew my membership, and i cannot find anywhere to cancel my account. and the CS do not answer my chat. can anyone help or i just need block my CC instead??
    Please can anyone help??

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • My membership has expired and I want to renew at a lower level. Help!

    Hello, I really just want to talk to a person. I was paying the 49.99 per month membership and I haven't gone beyond LR. So, I want to renew just LR and PS. I cannot seem to do this. HELP!

    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Hello. I was to  the annual renewal. But i want to cancel the membership. What do we do about it?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • ITunes Match expired; I want to renew, but how?

    I got the following email from iTunes Store today:
    Your subscription for iTunes Match expired on 11/14/12. Your complete music collection and playlists in iCloud are no longer available from your iOS devices, iTunes, or Apple TV. You will still be able to download from iCloud any music you previously purchased on iTunes from the Purchased area of the iTunes Store. You can also sync your music to your iOS devices using iTunes for Mac+PC. To renew your subscription now, open iTunes on your Mac or PC and choose Turn on iTunes Match from the Store menu.
    However, when I turn on iTunes Match from the Store menu, it behaves as it always has (as if iTunes Match had never expired), so I have no idea how to actually renew my membership.  I've tried turning iTunes Match off and on several times, but it never takes me to any sort of order/renew page.  I've also tried signing out/in on iTunes.  I definitely want to renew, but for some reason the Auto Renew did not go through (my payment details are fine, as I am able to purchase from the iTunes Store without a hitch).
    Any advice?  iTunes Match actually seems to be working fine, but I don't want to wait for it to actually die before renewing.

    Same. I want to renew, but no where to find. According to apple help pages, if you click account, there should be a place to select auto renew itunes match like below:
    But my itunes doesnt have it at all!!

  • How do I renew my membership to reactive the Develop module? I paid my montly fee.

    How do I renew my membership to reactive the Develop module? I paid my montly fee. I have never seen this before.

    If it asks for an activation to activate the develop, it must be a CC version installed. If you use a CC version you have to pay you for your selected plan like monthly or annually.
    If you should have the stand-alone version because you don't have/want a CC plan, then you probably have installed the wrong version - the CC instead of the stand-alone.
    Download the stand-alone version from here: Win, Mac

  • I upgraded to Lightroom 5 about 2yrs ago,bit now my system is asking me to renew my membership to activate the develop module in Lightroom5. The upgrade was already paid for though.

    I upgraded to lightroom5 about 2yrs ago, but now my system prompts me to renew my membership to activate my develop module as the develop module has been de-activated

    If it asks for an activation to activate the develop, it must be a CC version installed. If you use a CC version you have to pay you for your selected plan like monthly or annually.
    If you should have the stand-alone version because you don't have/want a CC plan, then you probably have installed the wrong version - the CC instead of the stand-alone.
    Download the stand-alone version from here: Win, Mac

  • I have a one year CC subscription that i do NOT want to renew. How?

    I have a one year CC subscription that i do NOT want to renew. It is ended July 15 2014. I don't understand how I end this subscription. I don't want to cancel it now, just be sure that it will NOT be renewed. How?

    Hi there
    Please check here: Cancel your membership or subscription | Creative Cloud
    You can cancel your membership after payment for month 12 has been taken if you don't want to renew for another year.  Your month 12 payment is due on 15th June so you can cancel anytime after this date and before 15th July.  You will still have access for that period.
    Kind regards
    Bev

  • Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

    Hi,
    Hi I wanted to cancel my membership and get a refund. Please assist me how to do so

    Fatimah,
    Here is how to cancel:
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    If there are any issues, you may go here for a chat,
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    or here for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have.

  • Hi,I'm having problems with Lightroom CC,as when I go to the Develop section on Lightroom it keeps coming up that this section is disabled and that I need to renew my membership.Can you please advise what the problem is as I have the student subscription

    Hello,
    I'm having problems on the Lightroom CC App,as it seem's that when I open the Develop heading at the top of the screen,there is message that comes,which says this section is disabled and I need to renew my membership.My membership is up to date regarding payments etc.I use the student/ teacher version of the CC as I'm a student.Can anybody please advise what the problems seem's to be and what can i do to access the develop and other facilities on Lightroom?
    Many Thank's
    J:)
    Ps Is this a common problem on the Student/teaching version of CC?

    This is an indication that Lightroom is not connected to your subscription. Verify that your are logged into the Creative Cloud desktop app, or try logging out and back in again to refresh your subscription information: Sign out, Sign in | Creative Cloud Desktop app.
    Also, verify that your student subscription is still current and active.

  • I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

    I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

    Hi,
    Please refer to the help document below:
    Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
    Regards,
    Sheena

  • After updating to new 2014 updates Lightroom would not go from 'library' to Develop - screen was greyed out with the message saying:- Please renew your membership to reinstate the develop module. My membership is up to date. I then uninstalls Lightroom an

    After updating from CC to new 2014 updates Lightroom would not go from 'Library' to 'Develop' - develop screen was greyed out showing the message 'Develop module is disabled. Please renew your membership to reactivate the Develop module.' Since my membership is fully up to date. I then uninstalled Lightroom 5 and then installed it again. Now when I try to open Lightroom 5 its LOGO flashes onto the screen and then 'crashes' in an instant. Please fix.

    Hi brooks45,
    Please try the steps mentioned in the KB Doc : http://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
    Regards,
    Rave

  • I am receiving an error that says I need to renew my membership when I have already paid the monthly membership fee

    I am receiving an error that says I need to renew my membership when I have already paid the monthly membership fee

    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a

    I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a member so why won't it let me go into Develop Module? or any of the other modules?

    The Photoshop LR CC is active but you have not yet activated it. The activation server shows it. Please log out & log back in of the CC desktop CC.
    The Complete CC purchased last year is active till 11th of July. In case after logging out & logging back in does not resolve the issue, please contact Customer support Contact Customer Care
    Regards
    Rajshree

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