I want to report a bug in your itunes software, I want to report a bug in your itunes software

my itunes library was on a external drive.   it was connected to Itunes on my mac book pro which was recently stolen.
I install itunes on to my win 7 x64 laptop, at that point I went into advanced properties of itunes to point the progarm to my old media loaction.   I then typed in the path to the itunes folder,   I made a mistake in typing the name.   at which point I clicked on the "reset" button.   this action Deleted my Itunes folder.
the drive still shows the space is consumed by the data, (my drives free space has not changed, how ever the file structure (including my songs, movies, and Iphone apps are gone (as in not listed in the drive structure)
I am trying to find some file deltion software to recover the files that are "missing" but I am not sure if I am going to have any luck...
This is the FIRST bad experience I have had with Apple, boy is it a Big one!. I could very well lose, 200 Gigabyts of music, movies and other IPhone data.   any help you can provide would be very much apprecaited....

One thing you can do is sync iTunes content from the iPhone to your computer.
iOS: How to transfer or sync content to your computer

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Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug report

You might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html

Bug Report - Some items in your iTunes Library ... because the file could not be found.

10.6 and this is still this is a problem?!?!?!?!
Not like this is an obscure issue only affecting a few noobs. Google returns 11,200 results on this issue!t'
Can we PLEASE at least allow the list of broken files to be dumped as a text file so I can find them manually! guess not,
I'll just have to get out a pencil and write down 100 songs to spend my saturday looking up and fixing. Or I could let my wife purchase 100 songs she already has whenever this comes up...
What's really infurating is that non-technical wife thinks this means she must go to the iTunes store and buy them again. Is it just coincidence that this only happens to songs that we ripped from the CD with iTunes? Hmmmm?....
what follows is for the programmers, please make sure this get's to the development group.
iTunes is the only music library manager, Media player was not even activated.
iTunes is configured to "Keep folder organized", "Copy files to folder when adding"
this has been a recurring issue since iTunes 9.x for us
The issue is persisted accross system and library rebuilds.
some of the same songs recurr but most of the time the list differs.
Library survived transfer to new computer and back for a system rebuild (new hdd) w/o this issue.
I'm guessing 100 songs is an arbitrary limit for error reporting.
Songs seem to get lost for the following reasons.
Track number added to filename
Spelling of some tags like Album, Artist, Title differ in iTunes library and the file path !!!!
Only seems to happen to mp3 files.
My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Would love a bug number and feedback chanel on this.

The missing file thing happens when files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the files, or that the drive they live on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files in a relatively sensible structure, then you should be able to use my FindTracks script to reconnect them to iTunes .
Although you say you haven't used Media Player it can be raised as a background process by visiting enabled web sites. Possibly worth you reviewing this post: Getting iTunes & Windows Media Player to play nicely
jerunamuck wrote:
...My suspicion is that iTunes is downloading meta data from the store and updating the mp3 tags and iTunes Music Library.xml then predicting the new file location without actually moving the file to that new location. I've enabled insert/update auditing on the NTFS folder to see if that provided any new info. I'm also capturing iTunes Music Library.xml so I can compare it to the new one WHEN this happens again and see if there is a pattern there.
Unlike Windows Media player iTunes doesn't have a feature to automatically update tag data, although it will sometimes spot when a 3rd party program has (say during playback) and then update its own copy of the data. The iTunes (Music) Library xml file is provided for querying by third party software and is rewritten every time there is a change to the library, but is otherwise of no relevance to iTunes. The library is maintained in the iTunes Library.itl file. I suppose what could be happening is that iTunes issues a command to the file system to move a file based upon its tag, updates its knowledge of where the file is supposed to be, but the OS fails to move the file for some reason. Alternatively everything could go as planned, but iTunes could fail to get the updated copy of the library written out to disk so next time you start you get the previously stored locations.
I have ideas of my own about the best way to organise my media, but I'm quite familiar with the way iTunes does it. It might be interesting to see the details of one of the broken tracks, the path iTunes thinks it is at, and the actual path, in case there is anything that can be deduced.
Apple don't run an open bug tracking system so you won't be able to follow reports/progress based on a bug number. You can drop a line to iTunes Feedback or get a free Apple Developer account and submit a bug report report there.
tt2

Firefox will not open, it ask if I want to send a crash report. All the questions I have read on this matter have not worked. I can open your website through internet explorer. What can I do?

When I try to open Firefox from my desktop it will not even open to the internet, it does pop up a box that says "do you want to report this crash" I have sent the report and still can not have any luck fixing this problem. I can go to the internet if I open internet explorer and then go on your web site but it will not allow me to down load Firefox. What can I do to fix this?

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
*https://support.mozilla.com/kb/Mozilla+Crash+Reporter
*https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Hi, I am oracle apps HRMS Technical consultant.I wanted to know ,can we implement Digital Signatures in Oracle apps 11i XML Reports.if yes what is the approach to do so ? Your quick response is appreciated. Regards , Aasma Sayyad.

Hi,
I am Oracle Apps HRMS Technical Consultant.
I wanted to know,if we can implement Digital Signatures in XML Reports for Oracle Apps HRMS 11i Aplication.
If yes,what is the approach to do so.
Your quick response is appreciated.
Regards,
Aasma Sayyad.

Hi Aasma,
The standard BI Publisher is part of EBS applications.
Most of the EBS reports(R12) are based on BI Publisher.
If you check the responsibility 'XML Publisher Administrator' you will see all the templates used in the application.
Your technical team should already know this.
On the other hand OBIEE would need separate licences.
But for you BI Publisher would do.
Cheers,
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I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple

The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond?

Bug Report #3 (Designer moves your objects around with no permission)

Post Author: Shannara
CA Forum: Crystal Reports
Product: Crystal Reports
Version: 11.0.0.1282
Patches Applied: (( There are no patches for Crystal Reports x11 ))
Operating System(s): Windows XP SP 2
Database(s): (( Not Applicable ))
Error Messages: (( None ))Steps to Reproduce: 1. Add a box to a blank report.2. Go into the size & position dialog and change the size, note the values you put in.3. Reopen that dialog and look at the values. This bug is reproducible, just like my previous bug reports. Really annoying, making it virtually impossible to create reports with Crystal Reports.

Have I mentioned how much i love my playbook now Great job on os 2.0

I want to report an add-on bug, but there's no contact link for the developer

I can't see how to contact Tomislav Jovanovic here:
https://addons.mozilla.org/en-US/firefox/addon/modesttab/
But there's a note on the above page that reads "Please do not post bug reports in reviews" ~ so what do I do ? Thank you

The contact info inside the options for the add-on are just these two links:
https://addons.mozilla.org/en-US/firefox/addon/modesttab/?src=api
https://addons.mozilla.org/en-US/firefox/user/5250862/?src=api
Google hasn't helped either

I know a App Store Bug .. Want to report to Apple

I know how to download a Paid -up for free without any code or any software .. I want to report to Apple abt it ..

I don't want to know the 'trick'.
Contact Apple at using one of the Contact Us links at the bottom of the page.
You didn't get the nuance of my question.
I was wonderering how anybody could download anything with using software of some sort. That would be a neat trick!

Bug report (BlackBerry Z10) - The default value of 10 attempt to enter your device password is not working.

Hi BlackBerry / Community Support,
My son had accidentally enter incorrect password 5 times on my Z10 (Model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and was stuck on that attempt (every time I enter my password the device does not recognize it and will revert on the 6/10 attempt).
The device is requiring me to enter "blackberry" even though it was just 6/10 attempt and I don't want to do it cause I know it will wipe my device. Any one who had experience this and found a solution please help.
Thank you,
Oliver
Solved!
Go to Solution.

OliverTwist wrote:
Hi BlackBerry / Community Support,
My son had accidentally enter incorrect password 5 times on my Z10 (Model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and was stuck on that attempt (every time I enter my password the device does not recognize it and will revert on the 6/10 attempt).
The device is requiring me to enter "blackberry" even though it was just 6/10 attempt and I don't want to do it cause I know it will wipe my device. Any one who had experience this and found a solution please help.
Thank you,
Oliver
I had the same thing happened to me not long ago, and when I typed BLACKBERRY, it went stait back to the password entry field and I lost absolutely NOTHING
My advice is that you do what the phone ask just type BLACKBERRY, and then you will be able to type your password without losing anything
Using the Playbook and the Z10 and the Z30 and loving them
Martin

I want to report a bug in systemupdate313-2008-3-13.exe

Microsoft (R) Windows Debugger Version 6.7.0005.0
Copyright (c) Microsoft Corporation. All rights reserved.
*** wait with pending attach
Symbol search path is: SRV*c:\WINDOWS\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
ModLoad: 00400000 00420000   C:\Program Files\Lenovo\System Update\thinkpadRegKeys\WINBIOS.EXE
ModLoad: 7c900000 7c9b0000   C:\WINDOWS\system32\ntdll.dll
ModLoad: 7c800000 7c8f5000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f01000   C:\WINDOWS\system32\RPCRT4.dll
(754.aec): Access violation - code c0000005 (!!! second chance !!!)
eax=00000002 ebx=00000000 ecx=00322200 edx=00000000 esi=00000000 edi=00000000
eip=00000000 esp=0012fc98 ebp=003213e8 iopl=0         nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000             efl=00000246
00000000 ??              ???
0:000> !analyze -v
*                        Exception Analysis                                   *
FAULTING_IP:
+0
00000000 ??              ???
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000000
   ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000
FAULTING_THREAD: 00000aec
DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR
PROCESS_NAME: WINBIOS.EXE
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
READ_ADDRESS: 00000000
FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ??              ???
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
LAST_CONTROL_TRANSFER: from 0040194b to 00000000
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012fc94 0040194b 00000000 0040811c 00000001 0x0
0012fc9c 0040811c 00000001 272606b5 2b2a0030 WINBIOS+0x194b
00000000 00000000 00000000 00000000 00000000 WINBIOS+0x811c
FOLLOWUP_IP:
WINBIOS+194b
0040194b 8bf0            mov     esi,eax
SYMBOL_STACK_INDEX: 1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: WINBIOS
IMAGE_NAME: WINBIOS.EXE
DEBUG_FLR_IMAGE_TIMESTAMP: 4465d298
PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR
BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_INJECTED_CRASH
SYMBOL_NAME: WINBIOS+194b
STACK_COMMAND: ~0s ; kb
FAILURE_BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_INJECTED_CRASH_NULL_IP_WINBIOS+194b
BUCKET_ID: APPLICATION_FAULT_NULL_INSTRUCTION_PTR_INJECTED_CRASH_NULL_IP_WINBIOS+194b
Followup: MachineOwner

Hello,
please Update to v. 3.14 you´ll able to download them on Lenovo support page.
See link at top of this page.
Uninstall old version, before update to new version.
Kind regards
Andreas
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
English Community      Deutsche Community      Comunidad en Español

I want to report a bug in 1.A0 BIOS

pci vga doesnt work with it
just at startup send a video signal with black full screen and freze
Neo4-f

Quote from: Hodgie_ns on 06-December-05, 23:11:51
I saw the PCI Vga problem also confirmed here in this thread
Problem:
https://forum-en.msi.com/index.php?topic=90114.msg647724#msg647724
Resolution:
https://forum-en.msi.com/index.php?topic=90114.msg649843#msg649843
Thanks for replying Hodgie... i see in your sig you are using BIOS version 1.9... why???
[]'s
MC

Want to update multiple rows of the report but getting a bug.

hi,
I am trying to update multiple rows of a report.For that I have created a teport with dynamic checkbox generated using ---HTMLDB_ITEM.CHECKBOX(1,utt.trouble_ticket_id) " "----.Checkboxes are rendered perfectly on the report.
but when I tried to update the selected rows of the report as given in the documentation
begin
:P16_priority:=htmldb_application.G_F01.count;
for i in 1..htmldb_application.G_F01.count
loop
update umanage_trouble_ticket set severity =:P16_priority where
trouble_ticket_id = htmldb_application.G_F01(i);
end loop;
end;
I found that all the rows are updated.not only selected rows.
and the count it gives =no of rows returned + no of rows selected.
Please help me regarding this.
thanx.
BHARAT

Hi Bernhard,
I think that u didnt get y problem.
When I take the value from "htmldb_application.g_f01(i)" then it should return id's of rows that are checked but when I do that it returns id's of all the rows.So I am not able to update only checked rows.
from id's of rows i mean value provided when generating checkboxes through query.
htmldb_item.checkbox(1,trouble_ticket_id) " "
I am approching to the solution as specified in the documentation. "Adding check boxes to each row in a report".
but still cant find any solution.
thanx that u showed some intrest in my problem.
If u can get the solution reply soon.
Regards
BHARAT

HT1933 I want to report problem with my purchased, but when i click the "report problem" They replied like this.. "This feature is not currently available in your country or region. Try again later." So how can i report my failed purchased that already bi

Hai, my name is Alex
Last week i purchased a money game, it's already billed in my Credit card Account, but i dont receive Any money game, i already contact the game otority. They Said just Ask for refund, because They dont receive money from my Credit card, how can i Ask for refund ? Directly to my bank ? Or i need email or something from Apple ?

Click Contact Us at the btoom of this page, then click COntact itunes support

Time Machine BUG: Without warning, one or more of your disks stops being backed up...

Hi all
Just discovered an interesting and potentially dangerous bug in TM running 10.7.4 (like many others I've downgraded from 10.7.5 because of the Spotlight/TM problems noted in this forum).
Here's the bug: You set up TM and specify certain items -- files, folders or volumes -- to be excluded in the "Options" pane of TM Preferences. If you exclude a volume (e.g. a cloned backup volume), that volume must of course be mounted in order for it to be added to the "Exclude" list. But if you subsequently umount the excluded volume, TM SIMPLY REPLACES IT WITH SOME OTHER MOUNTED VOLUME without warning. The result: unknown to you, one of your disks, that you think is being backed up, isn't. You can actually see this happen if you unmount the disk you want to exclude while your exclusions list is open.
This bug is 100% reliable. Tried permissions repair, clear caches, verify backups, reset TM by deleting /Library/Preferences/com.apple.TimeMachine.plist and re-entering excluded items -- same result.
Question: Have others found this bug? Has anyone found a way of adding a volume to the TM exclusions list so that it "sticks" regardless of whether or not the volume is mounted??
The only workaround I can see: Never unmount any disks in your exclusions list -- if you do, something else will be excluded instead. If like me you want easy access to the disks you work with but not others (e.g. backup clones), one option is to make the excluded disk mounted-but-not-visible.
Appreciate others comments before reporting to Apple in case there's something weird in my setup (don't think there is).
Pondini: Checked your great site, couldn't see this noted - apologies if I missed it.
Ta much.

For Windows 7 I corrected the problem using the steps below. Since Windows 8 is setup for touch screen you will need to find these controls.
Corrective Action. Note that several of these steps require the computer to process the action and may take 20 minutes to complete, depending on the configuration.
DELETE INTERNET EXPLORER PERSONAL RECORDS
(This step may not be necessary)
Start Windows Operating System (OS) in Safe Mode (Restart windows using F8)
Select “Start” button
Select “Control Panel”
Select “Internet Options”
Select “Advanced” tab
Select “Reset” tab for “Reset Internet Explorer settings”
Select “Delete Personal Records”
Select “Reset”
DISABLE INTERNET EXPLORER
If not in WINDOWS SAFE MODE start Windows OS in Safe Mode (Restart windows using F8) Select “Start” button
Select “Control Panel”
Select “Programs and Features”
Select “Turn Windows Features On or Off” (Left pane)
Uncheck IE# checkbox (# will be the IE version number)
Select “OK”
Reboot the computer
RE-ENABLE INTERNET EXPLORER
Windows OS will restart in normal mode, or select normal operation
Select “Start” button
Select “Control Panel”
Select “Programs and Features”
Select “Turn Windows Features On or Off” (Left pane)
Check “IE# checkbox” (# will be the IE version number)
Select “OK”
Reboot the computer
RESTORE YOUR DESKTOP
Select “Start” button
Select “Control Panel”
Select “System & Security”
Select “System”
Select “System Protection”
Select “System Restore”
Select “Chose a different restore point”
Select a restore point at least 2 weeks ago (Check “Show more restore points” checkbox, if necessary)

I want to report a bug in your itunes software, I want to report a bug in your itunes software

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