I want to report a problem an IN app purchase i did not order

I was charged for an IN -App purchase I did not order or want .It was purechased on my Itunes store credit.How do i get my credit Refunded.Thanks

There is no guarantee as all sales are final but that would be the best bet.
Or you can contact iTunes through here
http://www.apple.com/support/itunes/contact/

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How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

I report a problem last month for something i did not buy ,, how can i track it to see if i got refund or just lost a case ?

when we report a problem on a purchase we did not meant or authorize how can we track it and find out if we got refunded ?
best
Charlie

Click here and fill out the form for assistance.
(35548)

HT2693 I need to report a problem with a tv show that did not download correctly. 1episode file can't be found & the other has sound & no picture. I no longer have the email invoice to file a report. Does anyone have a sugguestion on how I can proceed?

If anyone has information on how to correct an issue with a tv show file not found after being downloaded and a tv show with only sound please help. I no longer have an email invoice to report the problem. Does anyone have a sugguestion on how to proceed?

iTunes store support
http://www.apple.com/support/itunes/

HT1933 how report a problem with a app purchase

no work

What 'no work', the purchase of the app or the app has downloaded but doesn't work on your device ?
If the purchase isn't going through then what happens, are you getting an error message ?
If the app has downloaded but doesn't work on your device then have you tried deleting and redownloading it via the Purchased tab in the App Store app on it ? If that hasn't fixed it then have you contacted the developer ? If you have and they can't help then try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 i want to get a refund for an in app purchase i did not recieve

hiya how do i get a refund for an in app purchase not recieved i've contacted the vendor and they say contact apple but how?

Here:
http://www.apple.com/support/itunes/

Does anybody know how to report a problem on an app that had been purchased over 90 days ago

I wanted to know how to report a problem on an app that i purchased over 90 days ago the only thing i can view is the apps i have purchased within 90 days.

Contact iTunes by:
Contact iTunes

Item Seller Type Unit Price iBlacklist - Block Unwanted Calls, v1.0 (4 ) Write a Review Report a Problem Max Kub App $4.99 but show other application"secret contact" on screen .can't block any contact

Item
Seller
Type
Unit Price iBlacklist - Block Unwanted Calls, v1.0 (4 ) Write a Review Report a Problem
Max Kub
App
$4.99
but show other application"secret contact" on screen .can't block any contact. so seems tyhat i order one aplication "iBlacklist - Block Unwanted Calls, v1.0 (4 )" but get another application "secret contact "as it appear on screen ????

Reply to n82phone:
what you are telling i think is too much. I've read your requests and believe me some of them is out of context. One example is listening to radio while being on a call. Who would like to have such options?? It's ridiculous.
But But it doesn't mean all of them are ridiculous! Just like the #1 concerning music, #4 concerning the camera and #5 concerning the volume, I strongly agree with you as it makes sense!
So if I was to write to nokia, which I will do in the coming days is to write them again:
Points #1,4,5,9,11,14,15,24! These are strong points!
People out there, if you want the changes I specified to be done by nokia, you should write them the same points. If only one or two write, it's useless, they won't take it as a priority.
Of course, don't copy paste or they will think the same person is spamming them. I hope it's clear. Write in your own words. Don't think changes will be done by magic or by doing nothing with arms folded. You should do a move.
THIS IS A USER TO USER FORUM. YOU CAN POST YOUR PROBLEM HERE. WE'LL DISCUSS ABOUT IT, THEN ALL OF US SHOULD WRITE NOKIA TO CORRECT THE MATTER IF IT CONCERNS FIRMWARE. FOLLOW THE LINK "CONTACT US > CALL OR EMAIL NOKIA CARE" TO REPORT THE PROBLEM TO NOKIA.
Thank you
Message Edited by fafanne on 18-Oct-2008 01:51 AM

I have tried to ask for a refund in apple store but after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?

I have tried to ask for a refund in apple store for an application that I downloaded by mistake. It works only for iPad and iPhone and not for my mac.But after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?

Hi Peggy,
There's an endless combination of Internet plugins that you might need for a particular website, from Flash to Java, to Windows Media to some other streaming/media protocol. Probably what's helpful here is either of the name of the plugin that you're being asked for or the website(s) you're accessing that require them. I suspect it's probably a media plugin, like Flash, Windows Media or some DivX type plugin but that's just a guess with the information provided.

I have some problem with In-App Purchases

Dear Customer Support,
I have some problem with In-App Purchases
Because my 4 year-old daughters purchased In-App when he play
and i can not Report a Problem in Itune
I inadvertently purchased all of this application below.
Order Number:
Receipt Date: 16/04/12
Order Total: $99.99
Billed To: MasterCard
Diamond Dash,140000 wooga
Report a Problem In App Purchase $99.99
Payment Card Total $99.99
Hope I can get help from you as well.
Best regards
<Email Edited by Host>

Hi, ddddda
I've got the same problem, same rate.
I called to Apple Support and she recommended me to report by this link.
http://www.apple.com/asia/support/itunes/contact.html
(Select topic .. App store)
Within 6 hrs, Apple replied me with this.
>>>>>>>>
Dear Charin,
Josh here from the iTunes Store.
I understand your son made a purchase accidentally that you would like refunded. When it comes to your money, I can certainly appreciate how important it is to feel that you are treated fairly, and I would be more than happy to help you out with this today.
Please read my entire email as I have included information about your refund, what was purchased and how to avoid these type of purchases in the future.
Charin, the charges in question are for in-app purchases. An in-app purchase is a purchase that can be made within an Application on an iPhone or an iPod Touch.
In-App purchases are items you can buy that will assist you in advancing in the game you're playing. Some examples of In App Purchases are: bonus game levels or maps, additional experience points, subscriptions, and recurring services.
The Application "Diamond Dash" was free, and this is the Application that was used to purchase the in-app items. The in-app purchases were for "1000 Gold" to be used when playing "Diamond Dash."
Please note that there is a 15 minute window after initially entering in your password, where the password is not requested again. Once this time has passed, you will be requested for your password, and also to confirm the purchase by tapping the Buy button.
To prevent any further in-app purchases from being made unintentionally, please set the in-app restriction on your device(s) as soon as possible. You can set the in-app restriction on an iPod Touch, iPhone or iPad by following these steps;
1) Click on the "Settings" Application
2) Now from the list of options click on "General"
3) Scroll down and click on "Restrictions"
4) Under the heading "Allowed Content" be sure that "In-App Purchases" is "OFF."
After reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "1000 Gold" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $99.99 should be posted to the credit card that appears on the receipt for that purchase.
The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article:
Resetting iTunes Store warnings
http://support.apple.com/kb/HT1734
Additionally, you can make modifications on certain devices that will prevent them from making purchases:
iPhone, iPad, and iPod touch: Understanding Restrictions
http://support.apple.com/kb/HT4213
Please let me know if you require any further assistance with this issue, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Charin. I hope you have a great day.
Sincerely,
Josh
iTunes Store / Mac App Store Customer Support
Please Note: I work Sunday 7 AM - 3:15 PM, Monday 4:00 PM - 11:30 PM, Tuesday 3:30 PM - 11:30 PM, and Friday 7:00 AM - 3:15 PM
All times are EST.
Thank you for allowing me the opportunity to assist you.
>>>>>>>>>>>>>>>>>>>>>>>>>>
Once i've got any development, I'll posted here.
remark : This app "in-app purchase" no need for password confimation in buying dialogue.

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!

Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT3702 I have problem in-app purchase. I not receive order item, should i can do ?

I have problem in-app purchase. I not receive order item, should i can do ?
deteil : I purchase in-app item in the app heroes of destiny but not receive order item, have a message purchase fail,I try to purchase often but have a message purchase fail again and iTunes Store send a billing to me.
I want refund,please help refund to me
Order number: 120050201007
Item title: MH0VV2M2TQ
number 139050286821
Item title: MH0VVDJ5BH
number 18205073147511
tem title: MH0VVF45V8

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1689 Problem with in app purchases

Help! I purchased two different apps for iPad but all I have is the "free" version. I believe both were in app purchases. The "report a problem" link in the purchase e-mail fails with a "can't open iTunes" error. Has anyone else experienced this?

Are you trying the 'report a problem' from your iPad or computer ? If your iPad then try your computer instead, or try the 'report a problem' link from your purchase history on your computer : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours). This page, whilst not about how to report a problem, shows how to view your purchase history, and includes a screenshot which has the 'report a problem' button on.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Vine.co can not watch videos on other browsers do not have the problem with firefox firefox there just did not work, delete cookies, history

vine.co can not watch videos on other browsers do not have the problem with firefox firefox there just did not work, delete cookies, history

I think this problem may be caused by Yahoo's changes making it incompatible with the klatest version of FireFox.
This is suddenly affecting many many people who use Firefox and are members of Yahoo Groups. All these people say they themselves changed nothing and have not been locked out before when using Firefox. But suddenly, within the last week, they are.
What did Mozilla do or what did Yahoo do to cause this problem? I can say that I was not blocking cookies and after trying a number of things to fix it, I went to Yahoo's home page and navigated to my group from here.
This problem is not anything a user did. Either Firefox is at fault or Yahoo is. I want to know which company is at fault and when they are going to fix it.

My mac book gives electric shock through its entire body while being charged from AC out let. is there a solution to the problem? my other two friends are haveing the same problem who recently have purchased the same note books, its weird for APPLE

My mac book gives electric shock through its entire body while being charged from AC out let. is there a solution to the problem? my other two friends are haveing the same problem who recently have purchased the same note books, its weird for APPLE products. Please give any solution.

Is the MBP properly grounded? Are you using the three prong plug? If not, do so and your problems may disappear. If not, do what SwankPeRFection suggests.
Ciao.

I want to report a problem an IN app purchase i did not order

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