I want to reset a forgotten password but i don't receive confirmation email from Apple on user id email

Hi, I have forgotten the password on an apple account and trying to reset it but I did not receive any email confirmation from Apple on the User Id email address telling me to follow the steps to reset password.
I checked in the spam folder and others, but no email! ...
I don't remember the answers to security questions as well, and I doubt that I completed these fields... Can someone help me please?
Thanks

The Apple ID Security site allows written contact in your own country and language.  The AppleCare support phone number from http://support.apple.com/kb/HE57 and Account Security Team is for a number in your country and language.

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    Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

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