I want to reset my security qns, but i fogot my reset email and password

what 2 change my reset email.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113751)

Similar Messages

  • I can't remember my security question answer I have access to email and password pleas help me

    Need help to rest security question  I don't have rescu email option but I Havel access to email and my apple password

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

    I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

    The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case  see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

  • HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

    i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

    If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 I want to change my security question but i can not remember answers

    I want to change my security questions but i can not remember answers so i want you to help me reset them.
    Thanks

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I want to change my security questions but i forget my answers for my current ones

    i want to change my security questions but i forget my answers for my current ones

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS3297 I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and to contac

    I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    It may say to contact Apple, but not us. We are just a user forum.

  • Why can't I send a code to reset my security questions but I have a rescue email address?

    Why can't I send a code to reset my security questions but I have a rescue email address?

    If you have a rescue email address on your account then you will see a reset link on your account : http://support.apple.com/kb/HT6170
    If you only have alternate/secondary email addresses on your account then you won't get the reset link, an you won't be able to add a rescue email address until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add one for potential future use : http://support.apple.com/kb/HT5620

  • I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

    I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

    Click here for information. If you're trying to do this because you've forgotten the answers, you can't and need to contact Apple.
    (88012)

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    My Apple ID showed security problem that needs to reset my password. But I forget my resue email and scecurity questions' answers. So what can I do?

    If you are on Lion or newer, follow directions here:
    Reset the user password in OS X Lion, Mountain Lion and Mavericks
    Reset 10.5 Leopard & 10.6 Snow Leopard password
      1. Power on or restart your Mac.
      2. At the chime (or grey screen if your chime is turned off), hold down Command+S on your keyboard to enter single-user mode.
      3. This step is optional, but it’s a good idea because it checks the consistency of the hard disk before moving on. At the prompt, type fsck -fy and press Enter/Return. Wait for the checks to complete before going to the next step.
      4. Type mount -uw / and press Enter.
      5. Type launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plistand press Enter.
      6. Type ls /Users and press Enter. This lists all of the usernames on the computer – helpful if you don’t know or remember what these are.
      7. Type dscl . -passwd /Users/username password and replace “username” with one of the users displayed in the previous step. Replace “password” with a new password of your choice. Press Enter.
      8. Type reboot and press Enter.

  • Ive forgotton my answers to the security questions, but when i click send email to reset, I get no emails trough?

    I cant remember the answers to my security questions but when i click send email to remind, I get no email.. help?:(

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (89839)

  • Same make my apple id. yesterday I reset my iphone 5 after that they ask me activation apple id and password but I no have any id and password. so what I do. secandly I am living in pakistan and no have any apple support in pakistan

    Hello
    I buy Iphone 5 last year in August 2013 and same active this phone for me and make apple id yesterday i reset my phone after that he need my apple id and password but i no have any id and password. Secandly i contact to apple support and i want to talk to him on given number pakistan but this number is not good and saying this number is not in use. And i am also call on 1800-my apple phone number he also saying samething. Plz help me for this regarding.

    There is a new security feature in iOS 7 called Activation Lock. Any time
    an iPhone with iOs 7 is reset or restored, the AppleID and password that
    was used to set it up must be entered. If you do not remember that information
    or bought the iPhone secondhand and cannot find the original owner, the iPhone
    will be useless.
    There is no workaround to Activation Lock.

  • HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
    http://support.apple.com/kb/ht5312
    If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
    http://support.apple.com/kb/HT5699

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