I want to reset the security questions, but the email it sends it to does not belong to me, and I only have one email registered.

I went to purchase a book and it asked me 2 security questions that I do not even remember setting up. I went to click "send reset email", but I did not recognize the email. The email was f********@yahoo.com, and I even checked to make sure that I had only one email, i*****@rocketmail.com. Where did this other email come from and how do I fix it?

Are you sure that you never set up a rescue email address on your account ? I'm not sure where you checked as that is the only place that the rescue email address appears on your account (apart from if you answer the 2 questions, in which case you can then edit/remove it).
If you don't recognise the email address then see if this user-tip helps for getting the questions reset : https://discussions.apple.com/docs/DOC-4551

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Apple IDI am trying to update my IPAD and it gives me a message when I put my email address in:The apple ID is already being used?? I set my Iphone up yeasterday and I only have one email address and one account how do I use it for all my devices?

I need some help I set my IPhone up yesterday and now I am trying to set up my IPad but I only have one Itunes account and one email but the IPad error message states "The apple ID is already being used" I dont know how to get passed this and my family and I only have one account and we all have IPhones now I dont want them to update if we cant all use the same account. Please help with ideas!!!

Try here:
http://support.apple.com/kb/HT4895
Apple IDs and iCloud)

I want to reset my security questions but the email wont send

I forgot my Security question answers and i try to reset them but the email wont show up????

If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88322)

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

HT5622 i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it?

i want to change my security questions.but the security questions reset is on an other email e dont know the email... how can i put a other email so i can reset it? and i got money on it

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709)

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I wanted to reset my security question but i didn't receive any mail from apple! What do i do

I wanted to reset my security question but i didn't receive any mail from apple! What do i do plz help me

If the email's not in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107097)

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

Im trying to reset my security questions but the reset info isnt reaching my email did anyone hve this issue and know how to fix it?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95949)

Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

Hi ,, I need to reset my security question but the email that I should reserve the reset link has changed , and i don't know it ,, what can I do ????.

If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT201363 I am trying to reset my security questions but it won't send to my email address

I am trying to reset my security questions but it won't send to my email address

If you already have a valid rescue email address, send the email to it, wait a few hours, and check the spam filter. If you don't, use the instructions in that article to contact Apple as if you had one security question and lost the Apple ID password.
(88619)

What do I do if I'm trying to reset my security questions but the link "send reset security information email to [rescue email address] isn't there on the screen? I need to click the link but it's not on the screen.

Trying to rest my security questions but the link isn't there

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118868)

Ive forgotton my answers to the security questions, but when i click send email to reset, I get no emails trough?

I cant remember the answers to my security questions but when i click send email to remind, I get no email.. help?:(

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89839)

HT201363 Im trying to reset my security questions but iTunes/Apple keeps sending the reset e-mail to my old e-mail address. My current e-mail address is listed and active in my account.

Hello,
I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

I am trying to reset my security questions but the email listed is missing a letter.

Anyone know how to reset security questions if the email listed is missing the a in "yahoo"? My ID is correct but not the email address associated with security questions and I don't see any way to change the email.

Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to change the rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(96538)

I want to reset the security questions, but the email it sends it to does not belong to me, and I only have one email registered.

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