I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

Hi If you use a new Apple ID when setting up new iPhone Any music or Apps you have paid for will be lost. If you want to use your Apple ID that you have go to apple/support/id/apple.com. Cheers Brian

Similar Messages

  • How do I get the password for an old apple id, when I don't have access to that old email address, and it doesn't recognize my birthdate?

    How do I get the password for an old apple ID when I dont have access to the email address and it does not recognize my birthdate?

    Hi Attila528,
    Thanks for visiting Apple Support Communities.
    If you are not able to receive a rescue email to reset your security questions and password:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    You can find the article with this information here:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    After your password, security questions and answers are reset, I'd recommend providing a new rescue email address:
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    All the best,
    Jeremy

  • I changed by apple id and password on apple web site but when I try to sign in on my touch it asks me to enter the password for my old apple id, how do i get icloud to recongnize my new id?

    I changed my AppleID and password on the Apple web site but when I try to sign in on my touch it asks me to enter the password for my old Apple ID, how do i get ICloud to recognize my new ID?

    Hi appledapple1964,
    After changing your Apple ID information, you may need to manually sign out and sign back in on your devices so that they may recognize the update. You may find the following article helpful:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • Can't change my apple id on iPhone because i don't have the password to my old apple id - any suggestions

    I can't change my Apple ID on my iPhone because I don't have the password for my old Apple ID which the system requires.  Any suggestions would be appreciated.

    Perhaps if you visited the "Manage My Apple ID" site you could recover the password to the old Apple ID.
    https://appleid.apple.com

  • TS5223 Updated to iOS8. I don't remember the password for my old Apple ID or the password for that e-mail. I can't delete the iCloud account without knowing it, although my iTunes and everything else is set to the new Apple ID and password. Help?!

    I keep getting pop-ups telling me to sign in to my iCloud and it's very annoying. I have no idea what the old password was, and I don't really have a way of changing the old password because I also don't know my password for the e-mail address connected to it (it kept telling me that the answers to my security questions were wrong, but I'm not sure what other answers they would have been). Therefore, I created an entirely new e-mail and a new Apple ID and everything else is set to that ID... except iCloud. Is there any way to correct this, or am I out of luck?

    If your device is signed into an old iCloud ID, and if it is an earlier version of your current ID*, do the following:
    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).
    * If that's not the case, you'll have to contact the Apple account security team and ask for assistance resetting the password for the old ID: Apple ID: Contacting Apple for help with Apple ID account security.  You'll have to be able to prove your identity to them before they will do this.

  • Hi i created a new apple id and then i tried making an update to tiny village but it asks for the password for my old apple id

    Hi i made a new apple id and then after i verifed it i went to make an update on tiny village but it asked for the password of my old
    account

    If you purchased that app with the old ID, that is the only ID you can use to update. Apps are tied to the ID used to purchase them.

  • I changed my apple id, but the cloud is not recognizing the new id. It keeps asking for the password for my old apple id, but when I enter it, it tells me it's incorrect.

    I wanted to use a different e-mail account for my apple id. I had no trouble changing it, but now when I try to use apps on my phone, they don't work (and they don't sync with the corresponding apps on my other apple devices). It keeps asking me for the password for my old ID. I have tried entering both (old and new, IDs and passwords) to no avail. I went to the store where I bought the phone (ATT) and they tell me that this is a common problem. Can I fix this myself or do I have to go to a store, which is a hassle?

    Did you change the name of the AppleID like described here?
    Change your Apple ID 
    http://support.apple.com/kb/HT5621
    Then check this list of things to do, before you start using it:
    Apple ID: What to do after you change your Apple ID

  • After I updated my iPod it would ask me to answer security questions when I tried to buy music but I never answered the questions

    After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95133)

  • HT5312 can't recall the answer to my security question also gave a wrong email address for recovery

    I have a problem that  need to solve.
    When I created my apple Id for itunes i gave a wrong email address. I have also forgotten the answer to the seccurity questions and the password for my Id. since I gave a wrong recovery email address it is impssible to get my password.  How else can I get my passpword?
    Thank
    Njororiccardo

    You need to contact Apple, either through the link in that article or by phoning them.
    (79264)

  • HT5312 I just bought a 15 pound iTunes voucher and when I go over to buy something it says 'provide security questions' as this is the first time of buying something on this phone, I can not remember my security questions, what do I do?

    What do I do???

    From what ive looked up on, the only way you can reset your security questions is by using your 'rescue email' thingy. But if you dont have the set up, then you just have to contact apple support.

  • Ios App asks me for the password to an old apple id. When I try to rset the password, it does not send a message to the email address it should send it to. How can i fix this?

    need to know how to reset an old apple id password when the process to rest sends the instructions to a email address but its not there when i go to the email inbox.

    Hi, cameo557.  
    Thank you for visiting Apple Support Communities. 
    I understand that you are receiving a prompt for an old Apple ID when attempting an update.  You cant attempt to reset that password for the Apple ID via the steps in the first article below.  If you need assistance with this or are not receiving the email, see the second attached article.  You can also delete the applications in question and download them again with your new Apple ID.  However, this will cause any application data in those applications to be deleted and you may be charged if these are paid for applications. 
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT5624 Finding the password for an old Apple ID

    Hi folks,
    I am trying to delete an old Apple ID from a new iPhone and it keeps asking for a password. I don't know the password and the email address is no longer active. My laptop is registered to my new Apple ID as is my old iPhone, but in the transition to the new phone the setting preferences seem to have diverted to the old email address as the Apple ID. Does anyone know a way around this?
    Thanks,
    Claire

    Hi, cameo557.  
    Thank you for visiting Apple Support Communities. 
    I understand that you are receiving a prompt for an old Apple ID when attempting an update.  You cant attempt to reset that password for the Apple ID via the steps in the first article below.  If you need assistance with this or are not receiving the email, see the second attached article.  You can also delete the applications in question and download them again with your new Apple ID.  However, this will cause any application data in those applications to be deleted and you may be charged if these are paid for applications. 
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes., I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes.

    When I opened my App Store today, I found 6 apps needing update.  I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>.  I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already.  I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating.  My questions: (1) Why is iTunes asking for a password for an old account  when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
    <E-mails Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
    If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

  • I changed my Apple ID to reflect my newish email but at times the drop down on the App site asks for the password to my old Apple ID which no longer exists. How can I cancel the old ID completely

    cancel old Apple ID?

    you can't Cancel an AppleID
    for help with your issue, click here -> Apple ID: Contacting Apple for help with Apple ID account security
    CCC

  • I can't install 8.11 on my iPhone 5 because I can't sign in to the iCloud.  I asks for the password to an old Apple ID whose email I no longer have access to.

    iPhone 5 64 GB

    If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

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