I want to restore a back up from icloud from last year but it has disappeared! can i recover older backups?
I want to restore a back up from icloud from last year but it has disappeared! can i recover older backups?
No, once removed, backups cannot be recovered. Also, Apple will remove backups after 180 days of inactivity, which sounds like what happened here.
Similar Messages
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Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.
Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
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this is my first mac product and i want to restore my backed up data from my forma PC to my new mac. how do i do it?
Migrate your Windows files or system to your Mac
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i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible
thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help
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Okay so i had an iphone 5. I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5. Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Then i restarted my iphone 5s as a new device downloaded the same apps even the ones optimized for ios 7 and the games still lag. And i just got my iphone 5s replace. The funny thing is. While im playing games and their running choppy and slow and if i take a snap shot inside the phone. They run smooth and HD but just for a few seconds and boom they go back to slow and choppy. Is it the ios 7 or the iphone 5s it self? Like i said this is my replacement iphone 5s because the other 5s did the same thing. And it was running slowly.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
Updated iphone 5 and it want to restore and back up the phone i have done this 3 times, some advice please
Hi Alan Parrock,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to restore the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Mario -
I was promised 1GB for life when I got my tablet in May of this year, BUT it has been taken away and I was told it cannot be restored because the promotion has ended. I WANT MY 1GB FOR LIFE PUT BACK ON MY ACCOUNT AS PROMISED WHEN I GOT MY TABLET!
Contact your states attorney generals office.
If you can prove it was for life and it was taken away that would be a case for State Attorney Generals all over the USA.
if they did it to you they must have done it to others.
Be be careful, make sure it really was for life.
Good Luck -
How can I get all photos from iPhoto to automatically back up to iCloud from my Mac OSX Version 10.6.8 operating system. Not enough memory to upgrade.
You can't. iCloud is not for general file backup from a Mac. It's for backup up and syncing data between mobile devices and and Macs and The following is from this Apple document: iCloud: Backup and restore overview.
iCloud automatically backs up the most important data on your (mobile) device using iOS 5 or later. Once you have enabled Backup on your iPhone, iPad, or iPod touch .....
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
You get 5 GB of free iCloud storage for:
Photos and videos in the Camera Roll
Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
Visual Voicemails
But not from a Mac. If you want to backup your photos and other important files I suggest you get an external hard drive and use it with Time Machine.
OT -
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
when i want to sign in apple id in icloud from setting , appear a black page and loading .... help me ...
Hello shlomi2890,
To resolve your issue, you would need to change the Apple ID back to what you had originally, sign out and then change it back. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Regards,
-Norm G. -
My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!
If you are trying to restore to an iCloud backup, this has to be done during the initial setup process. If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure your phone is connected to wifi and your charger as this will take some time to complete.
Also, your replacement phone must be running the same iOS version or higher to restore to your backup. If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup. If this is the case, you'll have to update your replacement phone first. -
hi.. i bought an ipad from frys store last week. but when i use it, the home button has some strange sound when i push it. if i want to exchange at apple store, it could be
Does Target accept returns from something you bought at Wal-Mart?
Bring it back to Fry's. -
Hello there, i have an i Phone 3GS which was locked on the network Orange from U.K i finished the contract last year, but some how i cant unlock it to be able to use on a different network. tried to restore it on itunes but it says unable to process at this time.
under UK legislation, if your are out of contract (and not owing the carrier any debts!) they are LEGALLY obliged to unlock you, and within a certain number of (few) days.. search OFCOM for the regulations.
That said, they are also entittled to charge you for this (usually about £20!)
I believe, that this can also be done via an APPLE STORE, but the first option is always the Origional Network carrier.
Orange has a terrible repuation now for customer service (which is just one reason they changed their name to EE!, and yes, this is fact which is why they came Bottom in several recent customer satisfaction surveys.. so they are not going to rush to help you leave them are they..) -
i want to restore my ipod 4g to ios 6.1.2 but it said error code 3194 i updated itunes and i checked my host file and it won't work and i am running 6.1.5 at the moment
That's because downgrading is not supported.
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