I want to return my ipod but the serial number faded away and i dont have the reciet and the screen is broken. what should i do?
my screen is broken and i want another one. the serial number fadad away and i dont got the reciet. it did have warranty. what should i do?
You won't be able to return it.
Did you cause the screen to be broken? Or are you saying that it failed under warranty?
If it's still under warranty, and you didn't damage it, then they should replace it. They can plug it in to get the SN and look it up. It has a 1-year warranty.
You can enter the SN here (if you can read it) and it will tell you if it's still covered:
https://selfsolve.apple.com/GetWarranty.do
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Try reset iPad
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Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
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Hey Tink2010!
I have an article here for you that will help you troubleshoot this issue with your iPhone:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
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~Lyssa -
I have tried complete shutdown. Could it be the harddrive?
Roger J wrote:
I have tried complete shutdown. Could it be the harddrive?
You'll find out shorty.
Review the link provided above and also run through these fixes, obvious things will occur if you can't perform them or the hardware test will tell you something.
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And what error? what system? You need to be a lot more specific....
Mylenium
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