I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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I have a Mac computer and am trying to use a Photoshop CS4 program, but after accessing my desktop files through Adobe Bridge and clicking twice on any of the pictures to get into Photoshop, instead of entering photoshop I get an enlarged version of the

I have a Mac computer and am trying to use a Photoshop CS4 program, but after accessing my desktop files through Adobe Bridge and clicking twice on any of the pictures to get into Photoshop, instead of entering photoshop, I get on the lefthand side an enlarged version of the picture with red, yellow and green buttons on top. Any suggestions on what is wrong, or what can be corrected ?

And there is the problem. Your pictures are opening up in Mac's own Preview app.
Do you want all your jpegs to open in Photoshop, or only when you are in Bridge?
Selecting a program to open a certain file is called: File Type Association.
You can choose this at the MacOS level or the Bridge level.
Here's how to do both:
Either MacOS or Bridge has the wrong app associated with the jpeg. Let's start with MacOS
Close Bridge and Preview. Select one of your jpegs, and press Cmd i, That will bring up the file info window.
Go down to the "Open with" section of File Info.
Choose Photoshop CS4 and click on the Change All... button to apply this choice to every jpeg on your Mac.
Then open Bridge and see if double-clicking opens it in Photoshop.
Now that means all jpegs on your Mac will open in Photoshop. Maybe you don't want that.
You can set your jpegs to open in Preview when Bridge is closed.
When you open Bridge, there is Preferences > File Type Associations where you can direct Bridge to open the jpegs in Photoshop when you are viewing in Bridge.

HT1338 I downloaded OS X moutain lion but it won't let me install it on my MAC HD drive. it says it can't becease time machaine use the MAC HD drive. How do I get this Installed?

e time machaine use the MAC HD drive. How do I get this Installed?

Welcome to Apple Support Communities
That's because you have a "Backups.backupdb" folder at the root level of the hard disk, so the Mountain Lion installer detects that your OS X partition is being used by Time Machine. Just open Finder, select Go menu (on the menu bar) > Go to Folder, and type "/" (without quotes). Finally, delete the "Backups.backupdb" folder and run the OS X installer again

Want to Start Backing-Up and Would Like a Wireless Connection

I will try to explain my question as simple as I can, but my tech knowledge is not the best, so please bare with me. As I said in the heading I would like to start backing up my MBP (something I never have done) and I would like to use a 3.5-4 year-old Airport Extreme I have had for 4 years but never really used it much. I have a new MBP so I would like to understand what some of the basic terms mean first.
In the dock I have an icon called Time Machine. I saw a device that looked like my Airport Extreme at the Apple Store, but I think the guy said it was called an Apple Capsule. He also said the Apple Capsule can do great back-ups and also "get you up and running on a wireless internet connection." Although I did not check out the costs of all the stuff I would need, I wanted to get an experts guidance on what is what and what I would need to use the program I already have called Time Machine. The Airport Extreme I have is square has several ethernet port ports in the back a WAN port and a light in the front that can turn various colors depending on the status of the Wireless connection.
I am not sure if the Airport Extreme I have is still OK to use, safe enough, all of that stuff since technology changes so much in a short amount of time. So I was also looking at the LaCie Rugged Hard Disk Triple also 500 GB capacity option and if my 3.5 or 4 year-old Airport Extreme will work just fine use that and the LaCie.
I am alos trying to understand the difference between the icon on my dock called Time Machine, the Time Capsule, and what I would need counting what my MBP came with (The Time Machine for sure).
I think I got all the basic questions out for starters, and please let me know if you need any additional info if you need any additional info.
I should add when I first connected up the Airport Extreme when I finally got the nerve to call Applecare for help hooking up the Airport Extreme approx 3.5-4 years ago. the lady who was in Canada was very good but the process seemed quite complicated and that could have been because that was the first real complicated set-up I had done using my new MBP at that time. It seemed a lot of the complications came with all the passwords, security questions I had to remember, long numbers, etc. But since I knew nothing about Macs at that time it probably had a lot do do with that.
I am open for constructive criticisms and help but if you have a need to knock someone down please go elsewhere. I tried my hardest to explain what I need help with and when I decided to come to my favorite place for help, I came hoping I would not get a bunch of put-downs like has happened in the past.
thanks in advance for your help.

One2Two wrote:
I appreciate your help. I understand now that Time Machine is software. What I do not understand is it software to be used with Time Capsule? Another device?
Apple intends Time Machine to be used to write its backup files to (a) a directly-connected (as via USB or FireWire) external or secondary internal disk or (b) the disk in a Time Capsule. All other configurations are officially unsupported.
I have not purchased the LaCie device yet. it seemed cool.
As a Time Machine target drive I imagine that the LaCie drive is fine for a directly-connected drive (option "a" above), but is not recommended for use when connected to a WiFi base station.
at the time I wrote this post, I had no idea that the Time Capsule was an Airport Extreme too
Apple doesn't call it that, but except for the disk drive it's functionally equivalent.
I appreciate your feedback on how to avoid some of the smart *** and mean comments I frequently get. I do not agree with most of what you wrote because although I post a post or Question(s), but I do not ask any specific person to answer or help me.
True, but that's not my point. When you post a question on a forum such as this, you do so with the hope that someone will reply with useful advice. To do that someone has to read your post to determine what advice to give you. So anyone who has any thought of helping you has to first read your post, which involves a certain commitment of time.
Frequently I do not get any answers or replies. it is their decision to try and help me or not. If they do not like the way the question(s) is worded or expressed in writing, they do not have to even attempt to answer it. That is what I never understood. The negative criticism would come with their first reply, but I did not even ask any specific person to help me.
It's hard to comment without seeing your post and the reply, but perhaps those people were just trying to help you (clumsily, perhaps) learn how to write better-behaved posts.
I do agree with putting too much info. in a post. I do try to keep it clear and concise, but that is very hard for me. So I appreciate your comment about that, because I do think I do have a tendency to write too much at times. I think it is great that there are people who like or want to do this, for whatever reason.

Hi! I have 2 pc. Can I use my creative cloud on both, but not at the same time?

I want to use my creative cloud account on my both computers. I have one laptop and one desktop.
Is it possible to do that? Of coure not on the same time.
Viveka in Sweden!

Yes.
Mylenium

I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I paid but i have not been able to download adobe creative cloud programs

I paid but I have not been able to download adobe creative cloud programs but my credit card details and payment have disappeared from my account.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Can I use my creative cloud account at the same time for my iMac and my MacBook?

Can I use my creative cloud account at the same time for my iMac and my MacBook?

Thank you Sheena!!
Guy
Op 2-jan.-2015, om 12:16 heeft Sheena Kaul <[email protected]> het volgende geschreven:
Can I use my creative cloud account at the same time for my iMac and my MacBook?
created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/7059158#7059158>
Hi Guy Heyligen,
Absolutely. You can use the creative cloud account on two machines.
You may also refer to the link below:
Creative Cloud Help | Creative Cloud / Common Questions <http://helpx.adobe.com/creative-cloud/faq.html>
Regards,
Sheena
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7059158#7059158 and clicking ‘Correct’ below the answer
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I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possi

Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks

Yes. Yes. Yes.
Mylenium

How can i make my google calendars stay on my computer so that i dont have to use google calendars anymore? i want to just use the cloud

How can i make my google calendars stay on my computer so that i dont have to use google calendars anymore? i want to just use the cloud

Welcome to Apple Support Communities
All iWork apps allow you to save your documents on your computer. You will be able to choose the destination when you want to save a document.
You can also disable iCloud for some apps. To do that, go to System Preferences -> iCloud, press "Options" next to "iCloud Drive" and disable the apps you want to.
If you have lost your old documents, you should have a backup that you made before upgrading to OS X Yosemite, so you only have to restore it.

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
Check this link to see what is available for an ipad
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?

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