I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.

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I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!

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Hi MyAppleID99,
You may want to check to make sure the clip hasn't been moved back and forth between wide screen and standard aspect ratios; sometimes a combination of letterboxing and pillarboxing can lead to a black frame "windowbox" when playing the final video. You may find the following article helpful:
Apple Support: What are Letterboxing, Pillarboxing and Windowboxing?
http://support.apple.com/kb/ht2320
Regards,
- Brenden

How do I get updates for i photo 11. I purchased at the apl store?

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Yes, that's normal. Just launch the App Store and log in with the name and password you used to purchase.
Regards
TD

I have an IPad that has an old apple ID for the app store. How do I get rid of that so that I can get into the app store with my own nID and password?

I have an IPad that has someone elses ID for the App store. How do I get rid of that so I can use my own?

The previous user needs to do this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
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http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
 Cheers, Tom

How can I get rid of that irritating contact/favorites across the top of the home screen?

How can I get rid of that irritating contact/favorites across the top of the home screen?

Actually, that's not on the Home screen, it is on the multitasking or App Switcher view so only shows up when you enter that mode (so I'm not to clear as to why it is so "irritating", but whatever).
Settings app > Mail,Contacts,Calendars > scroll down to CONTACTS section] > Show in App Switcher

HT4009 Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I have a huge amount of my memory used by 'other' than photos and music - to my knowledge, there is nothing there apart from a few songs and photos and 5 podcasts. What could it be? How could I get rid of this 'other' stuff and get the memory back?

I have a huge amount of my memory used by 'other' than photos and music - to my knowledge, there is nothing there apart from a few songs and photos and 5 podcasts. What could it be? How could I get rid of this 'other' stuff and get the memory back?

See -> What is "Other" and what can I do about it? by Kappy.
Clinton

I was on a free dictionary website and it asked me if it would like to send me push notifications and i allowed it but i don't want them anymore...how do i get rid of that? I'm using my macbook pro by the way

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Go to the site and look for an unsubscribe link. Or, contact the site and ask them to stop.

When I plug my ipod touch into the pc, it tells me:the ipod cannot be used because the apple mobile device service is not started. What does this mean and how do I get rid of that and enable syncing?

When I plug my ipod touch into the pc, it tells me:the ipod cannot be used because the apple mobile device service is not started. What does this mean and how do I get rid of that and enable syncing?

Hello Julia,
Start with this article.
http://support.apple.com/kb/ts1567
B-rock

The desktop image on my mac shows its file name. How do I get rid of that?

After I installed Earth 3D screen saver, the images shown as my desktop background are now showing a large tag with the filename, path included, of the image. How do I get rid of that tag?
Thank you!

Gayskeptic wrote:
I did remove the offensive screensaver which, by the way, came from non other than the App Store. It did not solve the issue and I stll have that jideous path showing on my desktop wallpaper image.
Judging from the pic in your original post, you have quite a few files on your desktop. Suggest that you limit the amt of files on your desktop or keep them in your Dock or put all inside of folders. I did notice a few Safari files. You can even hide your HD if you want.
To hide the HD: Finder>General>Show these items on the desktop. Uncheck Hard disc.
After doing the above, try the following: Trash the finder plist file which is located: Option>Finder>Go>Library>Preferences. Repair permissions and restart the computer. Please post back the results.
Can you post the website link of the desktop pics for others to check?

When opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?

when opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?

A misleading and malicious popup. Launch Safari with the Shift key held down; if that doesn't work, temporarily disconnect the computer from the Internet.
(121307)

Podcast Authors appear in "Artists" on my Ipod - How can I get rid of that?

I use iTunes to subscribe to podcasts. After synchronizing, the podcasts appear on my Ipod in my "Podcasts"-folder as they should. But the Authors also appear in the "Artists"-folder, which I find very confusing.
How can I get rid of that?
Ipod Nano 2nd Gen Windows XP
Windows XP

Select the Podcast you want to change in iTunes
Hit COMMAND -I for the Get Info window
Select the INFO tab
Make your changes there and dont forget to save before you exit the window.

History window opens by default when i open a new window or restart firefox. How can i get rid of that ? its annoying.

History window opens by default when i open a new window or restart firefox. How can i get rid of that ? its annoying

If the History sidebar is closed when you close Firefox and doesn't stay closed on the next start then that can be problem with the file localstore.rdf in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
Delete localstore.rdf or rename the file to localstore.rdf.sav in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] to test if the file is corrupted. 
See http://kb.mozillazine.org/Corrupt_localstore.rdf 
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)
Note: 
Deleting the file [http://kb.mozillazine.org/localstore.rdf localstore.rdf] will reset the customizations of the toolbars to the defaults. 
You can rename "localstore.rdf" to "localstore.rdf.sav" to test if that solves it. 
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How can I get rid of that annoying white circle in that black square

Since Oct. 7 last I have a 5S. Before had a 4S. About 4S no complaints, so the 5S maybe faster, better cam and so on but what I really hate it that stupid white circle in a black square you can move around on your screen. However when you want to open, for instance <messages> and that white circle is very near, messages will not be opened but a uselless black sub scrn with favorites, Siri, Device, Home. How can I get rid of that or delete or move it, it will no longer be visible on my scrn.

Yes, you are right. I must have done it myself during the first days while exploring the many options after the initial set up was done. On the 4S, I still have, and also running under OS7, it was disabled that's why I thought it was default in the 5S; wrong thinking. Thanks a lot for your great help.

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

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