I want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.

i want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.

Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed.

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I have installed itunes but get massage coming up saying cannot be used because required software is not installed, run itunes installer to remove itunes, then install itunes again. I have done this but still not able to connect my iphone, ipad or ipod.

I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
Connot be used because required software is not installed run itunes installer to
remove itunes, then install itune again.
I have done this on a number od times, but still having the same message coming up.
Please can you help me.
Kind regards
Caroline Jones

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I received this error msg when I wants to sync my 3gs iphone. Please help. "This Iphone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."

I received this errir msg when I wants to sync my 3gs iPhone. And I already update my iTunes to 64-bit. "This iPhone cannot be used because the required software is not installed.Run the iTunes installer to remove iTunes, then install the 64-bit version itunes".

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

After downloading Itunes I get the message this Ipod cannot be used because the required software is not installed.Run the itunes installer to remove Itunes then install Itunes again

After downloading Itunes I get the message this Ipod cannot be used because the required software is not installed.Run the itunes installer to remove Itunes then install Itunes again

Did you do what the message said?
Also try using the Win 7/Vista link in the following:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later."

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!

If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

When connecting my iPhone I get the following message "The iPhone cannot be used because it requires iTunes version 10.1 or later. What does this mean? My computer has 10.4.

When connecting my iPhone I get the following message "The iPhone cannot be used because it requires iTunes version 10.1 or later. What does this mean? My computer has 10.4.

That's an issue with your system. Try removing the iTunes and the other APPLE software related from your system and reinstall it again.
Follow this if you're using XP: support.apple.com/kb/HT1925
Follow this if you're using VISTA/7: support.apple.com/kb/HT1923
Follow this if you are using a MAC 10.5.8 or later: support.apple.com/kb/HT1224

I'm getting an error message saying iPhone 4S cannot be used because it requires iTunes version 11.1 or later. I've checked

I'm getting an error message saying iPhone 4S cannot be used because it requires iTunes version 11.1 or later. I've checked

Download itunes 11.1 from
www.apple.com/itunes/download/
from Safari. Not Google Chrome! It only offers 11.0.5 in google chrome. I had the same problem and fixed it by downloading the newest itunes (11.1) from Safari.

Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

Every time I connect my new iPad2 too my Sony laptop a pop up comes out saying " the iPad cannot be used because it requires iTunes version 10.5 or later. Can someone please help me!.

Download and install the latest iTunes. Once you satisfy that requirement the warning will go away.

I have imported a cd into itunes on my laptop, when I plug my iphone 4s in it comes up with the error message "the iphone cannot be used because it requires itunes version 11.1 or later. Go to itunes to download the latest version, which I can't do???

This is getting so frustrating, I last synced my iphone in september and it worked fine, as i've just imported a new cd I wanted to sync to get it on my phone - anybody help to get a more uptodate software on my iphone, please

iTunes runs on your computer, not your phone. Install the latest version of iTunes on your computer. If you're using a Mac, and running OS X 10.5, you will need to upgrade OS X first.

HT1222 I have a new pc with windows 7 and cn no loner connect myniphone or iPad says cannot be used because the required software is not installed run the iTunes installer to remove iTunes then install the 64 bit version ofnitunes where do I find that lin

How do I upgrade my iPhone 4s and mybipad to the windows 7 64 bit version of iTunes

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Ipod cannot be used because the required software is not installed run the itunes installer to remove itunes then install again.

this is really annoying, because at first there was an msi error and now theres this. I have a new ipod and i want to back it up to my computer because my icloud is completely full, but obviously my computer wont let me.
okay ive tried the uninstall the components seperate, ive tried uninstalling from the control panel and install apple mobile device support seperately but that messed somethings up aswell so i had to back track and im back at square one.
I have this windows vista home desktop, i think the whole thing started when we forgot to update itunes for a long while on the computer and i guess thigs didnt get installed properly when we finally did catch up to updating and i guess thats the whole cause of the problems but i know theres a way to fix it and i need help because i have literally pulled my hair out over it.
PLEASE HELP

Himartiangrrl,
Here is the iTunes Support website with specific information about what needs to be installed and how to do it:
https://www.apple.com/support/itunes/install/
Hope this willl help you!
Cheers,
GB

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Check for Update (tap to enlarge image)

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I want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.

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