I want to transfer DW to another laptop but don't have serial anymore
I bought DW CS6 about a year ago, my macbook pro (7y old) has a display problem.
I want to transfer DW to a Macbook Air, i can't find the serial number back even when i go into my account ?????
hd8hd wrote:
I bought DW CS6 about a year ago, my macbook pro (7y old) has a display problem.
I want to transfer DW to a Macbook Air, i can't find the serial number back even when i go into my account ?????
Without serial number it is impossible to install it on another machine. However, if the product is still installed on your old machine then I suggest you should register it with Adobe so that the serial number can be recorded on Adobe servers. To register the product, you need to go to:
Help >> Product Registration
This way the system will get the product serial number from the old machine and put it on Adobe servers. You can then login on Adobe servers using your AdobeID and retrieve it to use it when installing it on your new machine.
You are aware that you can install Adobe products on two devices at any one time right? Also, if you are not going to use your old machine then you could deactivate the product from that machine so that you don't waste your two installations unnecessarily.
Good luck and please post back how did you get on.
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