I want to unsubscribe from creative cloud, mistakenly subscribed, don't need it

How do I unsubscribe from creative cloud NOW?

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Unsubscribed from Creative Cloud. Do I need to reinstall?

I bought a CS6 boxed suite, and I've just unsubscribed from Creative Cloud.
Do I need to uninstall all the applications and then reinstall from the copy I got with the boxed suite? Or is there a way I can just use the suite license to activate the software I already have installed?
Thanks
-- Steve

Hi Steve,
Try activating the product by punching in the serial number (perpetual) at the time of launch. It should get activated ideally.
Gurpreet!

Want to download from creative cloud

I want to download apps from creative cloud, but it says the apps are already installed. i had a CS6 trial, but deleted it. How can i install the apps again?

After removing the CS6 trial or beta applications, you need to run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Try installing Cs6 application from crative cloud now and check.

Unsubscribe from creative cloud

How do I unscribe from creative cloud.I don't recall signing up for it. I want to get canceled form it even free one.

If you didn't sign up for Creative Cloud then you don't have anything to cancel. Creative Cloud uses the same Adobe ID logins that are used on this forum and Adobe.com and elsewhere, so if you have an Adobe ID (you do as is evident by the fact that you posted a message here) then your ID can be used to create an account on Creative Cloud, but if you don't want to log in to Creative Cloud then just don't.
--- Ben

I want to unsubscribe from CC but re-subscribe to the photographers plan (LR and PS for 9.99/mo. Website runs me around in circles. Can't cancel CC; just get contact support popup.

Hi there.
I think the title says most of what my issue is. I'd like to get on a chat with a rep to straighten this out but evidently this isn't an option? Any advice? Adobe will bill my acc't tomorrow for CC and I'd like the switch to happen before that.
Thanks for any help or advice.
Bill

Billscheider I apologize for the inconvenience from our planned maintenance. I would encourage you to contact our support team Sunday afternoon PDT to request that your subscription be updated. Please feel free to contact me directly if you face any difficulties with the process once our maintenance has been completed. You can find more details at Creative Cloud Maintenance Scheduled for this Weekend | Adobe Customer Care Team.

I purchased the monthly plan for Creative Cloud but I don't need it, I want to use Adobe Acrobat to store my books. What can I do to get more space on my Adobe Acrobat account?

It doesn't make much sense financially, to pay 34 dollars a month for 1GB of extra storage space. Please someone help me figure out what I need to buy/do. Thank you in advance.

Please refer to :
Sample eBook Library | Adobe Digital Editions
http://www.adobe.com/content/dam/Adobe/en/devnet/digitalpublishing/pdfs/indesigntokindle_w p_ue1.pdf
To cancel the CC please use the link
Cancel your membership or subscription | Creative Cloud
Regards
Rajshree

How can I restrict access to cloud storage from Creative Cloud? We don't want our users putting files outside the organization.

We need to restrict our users from storing files outside the organization. How can we restrict this capability?

They have Cs6, however I need to have my own copy, and the highest I can go with my system is CS5, maybe even 5.5. I've a small budget, and most copies are being sold for massive amounts because they're like collector items. I've seen the ones actually affordable within my range from sellers that arent trustworthy, or they're updates which I can't use. I had Cs2, but with updates to operating systems they stopped working. Thank you for your kind assistance.

HI - I want to change my creative cloud from personal to business. I just registered my company. It's just me, so I just need one licens

HI - I want to change my creative cloud from personal to business. I just registered my company. It's just me, so I just need one licens

I think you will need to cancel what you have and buy new
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-http://www.adobe.com/creativecloud/buy/business.html
-team plans https://creative.adobe.com/plans?plan=team
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
BUT... contact Adobe (this is an open forum, not Adobe support) to be sure you don't have to pay a cancellation penalty
Adobe contact information - http://helpx.adobe.com/contact.html

I installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall.

i installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall it. plese help.

Hi Fayet16,
Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
Thanks,
Ratandeep Arora

I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today

I want discontinue my yearly Creative cloud membership... that expiries in 1mo+1day from today, at just 2 days prior expiry, what to do?

Hi lsepolis123
After the October charge is processed I can cancel the membership which means it won't renew after November 27th but you'll still have full access until then.
Let me know if you want me to do that.
Thanks
Bev

Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers

Hi Bev
All sorted. Many thanks for your help.
Karen
Date: Wed, 18 Sep 2013 06:10:40 -0700
From: [email protected]
To:
Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
created by Beverley Gray in Adobe Creative Cloud - View the full discussion
Hi Karen
I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
Thanks
Bev
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How do I launch Lightroom 5.3 from Creative Cloud?

I downloaded and installed Lightroom 5.3 from Creative Cloud. I have been trying for 4 days to launch Lightroom. Each time I try,Adobe asks for a serial number or wants to know if I want to try Lightroom 5.3 for 30 days. I use an iMac 10.9.1.file:///Users/cawhet1/Desktop/Screen%20Shot%202014-02-18%20at%207.55.37%20PM.png.

Hi Crystal
I believe there have been a good number of similar instances affecting CC users. It’s worth checking your purchase history to ensure you are properly subscribed. Go to Adobe.com and near the top right of the page log-in to My Adobe, unless you are already logged-in; in which case it will say welcome next to your name.
Click on My Orders and this should show your latest invoicing. You can expand each section by clicking the small disclosure triangle icon to the left of each date.
Then click on My Products and Services. Under the products section, which sometimes takes a few seconds to refresh, you should find Lightroom and if you expand the details it should contain an automatically generated serial number.
The only suggestion I have is to Launch Lightroom again and if you see the trial screen click on licence this product and enter the serial number.
It should not really be necessary with a CC app but let us know if that works.

Trouble with Adobe Acrobat Pro installation from Creative Cloud

When I attempt to install Adobe Acrobat Pro from Creative Cloud, it will always fail on the first attemp. If I retry, it installs it. Then, when I open a pdf document, the application quits in seconds. I get a modal window with the license agreement. However, it is blank and the pull downs are empty. I hit a dead end.
This is so aggravating; especially when Adobe is charging me for my membership every month.
What gives? Can someone help with this?
Brian

Brian which operating system are you using? Do you receive any specific errors during the installation process? If you are using a Windows operating system then please uninstall Acrobat using the Programs and Features control panel. Once done then please try using the Acrobat Cleaner Tool available at http://labs.adobe.com/downloads/acrobatcleaner.html.
Also you mentioned that the EULA window is blank you may also want to see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html. Solution 2 is not likely to be relevant unless you are using an operating system not currently supported by the Creative Cloud Desktop application.

Installation problem with Photoshop CS6 from Creative Cloud

I try to install CS6 from Creative Cloud using the Adobe Application manager, and everything is fine until I click Start on the application after download. Then, I get a question if I want to buy a CS6 Extended licence after the trial period. I have already uninstalled the CS6 Extended trial version. Se picture attached. I am running Windows 7.

CS6 applications in Creative Cloud unexpectedly revert to trial mode
Mylenium

I want to unsubscribe from creative cloud, mistakenly subscribed, don't need it

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