I want to update my account address from Australia to US. I have $0.11 AUD store credit that I need to spend first. Any ideas on what I can purchase for 11cents or how I can move forward with this?
How can I clear my $0.11 store credit so I can update countries?
Click here and ask the iTunes Store staff to zero your account balance.
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Similar Messages
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Firefox has been asking me to update, and it changed its look so I thought I had updated by accident, but it hadn't so I clicked the update now button and eventually closed computer. Today it won't open from the shortcut or through the main menu. I am now using google chrome to send this but I really need all my bookmarks, and passwords on my existing but not working version of firefox. Can you help please?
KerrynDo you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :) -
hello i have moved countries from uk to australia i can not change credit card and address information nas it says 1 incomplete pass? i dont know how to delete that so i can move forward on this subject please can you assist me? thanx jason buckham [email protected]
You'll need to contact support to have your account checked
https://expresslane.apple.com/GetproductgroupList.action -
I have a work ipad but they have removed safari and locked it down so i cant put apps from my itunes account onto it. Any ideas on what i can do
Besides the ethical and professional issues involved, the iPad appears to be linked to a different iTunes account than your personal one. Applications are tied to the account, not the device - so if you were able to use your personal account to install the apps in question, you'd be wiping out all the ones your employer put on.
If you feel these apps are necessary for your work, then talk to your supervisor/tech department about them purchasing additional copies for use on the iPad. -
I have an issue with my ipad2. There is a dialogue box open stating "Cannot verify server identity - Hotmail can't verify the identity of "m.hotmail.com" - Would you like to continue anyway?" I cannot close it close this box no matter what I press. As a result I cant get in to my ipad. Any ideas on what I can do? I have tried switching it off but this doesn't work either.
You need to force quit whatever is happening to you. Try a reset, reboot. Hold the home and sleep button until the apple logo appears. Ignore the red slider.
What may be happening is that the set up for your hot mail account is wrong or has failed, and if you have push or fetch turned on, one of the first things the pad will do is to establish contact, and check your mail. If it cannot get through because of the set up, it comes to a stop, wanting you to fix that problem.
If you have a wifi only, try to start up the pad where there is no signal. And if your have 3 g, turn it off. You want the pad to thing there is no signal, so dont try to look for the mail.
What happens if you push home from that screen? It should goto the home page. Then go immediately to settings, mail, and either fix the setting, or delete the account and start over. But turn off push or fetch until you get it sorted out. -
I have an iphone 4s and was restoring it from a back up and now all i get is and unknown error occurred (29) halfway through the restore. Any ideas on what I can do?
Your error is connect to hardware, try these steps to solve it:
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
copied from Resolve iOS update and restore errors -
My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.
When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.
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I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?
Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Hey guys on my mac book pro after updating three apps wont leave my dock, when i close them they just re-appear they are "LoginServer", "USBServer" and "NetServer" any ideas to what is the issue?????? PLEASE HELP.
Hi I have just got back from the apple store and the guy at the Genius bar looked at it and said it was a manufacturing fault, and because it has been like it since new, and seemed to be getting worse he replaced the computer and I have a new warranty from today.
We got the feeling as soon as he looked at it that he has seen this before, I did say to him I was concerned it would be a replacement screen and I was not really happy about that as it was so new, and he said that was the normal procedure, but as the fault was already there at new and it was getting worse they would replace. I could not have asked for a better service.
Not unpacked this one yet but am hoping all is good, its a great little machine.
Thank you for your responses, and I hope this might help someone else. One thing it did not seem to be missing pixels but something to do with the screen production? -
hey everyone, so i accidently changed my country, i don't know how but i did and now i want to change it back but in order to do that i need to spend all of my lef over money... thats the problem i only have 40 cents left nd nothing is 40 cents. Can anyone tell tell me how to get rid/spend 40 cents please??, someone please help
See:
How to manage unused iTunes Gift Card and Gift Certificate balances -
Have a 11/2 inch wide black,sometimes white bar on screen. Any ideas on what's wrong and how to fix? It's a first gen iPad. Would appreciate any replies. Thanks
Hi Chuckfrombc,
Based on your description, it sounds like there may be a hardware issue with your display. You may want to consider taking it in for evaluation and service; you may find the following page helpful (if you are not located in the United States, make sure to select your correct country from the dropdown):
Service Answer Center - iPad
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Regards,
- Brenden -
okat title says all, now
i cant get it to sync it showed welcome to your new ipod and i put it as a new ipod, and i thought that if i just plugged it in it would work, and well its not
can someone please help me solve this,What happens when you plug it in?
iOS: Syncing your data with iTunes - Support - Apple -
For some reason I tried to open Iphoto and it keeps giving me an error message that It can not open my current photo library.
It says "You can't open your current photo library using this version of Iphoto.
You have made changes to your photo library using a newer version of Iphoto. Do you want to quit and use the latest version of Iphoto, or do you want
to create a new photo library?"
I tried updating the software and didn't do nothing for me.
Anyone have a solution to this problem, I would greatly appreciate it.
Thanks.Ok, here is what I would do for that situation. I would back up all your photos on a memory stick, then create a new photo library and re-upload all the photos to the new library. If iphoto wont let you even copy your photos, you should just schedule an appointment at the genius bar. This has never happened to me, but if it did this is what I would be attempting.
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Cannot get Reader to Print any pdf after reloading Adobe Reader XI. Any ideas on what I can do?
I remove the original file and reloaded but same result. File loads fine but when I try to print, I get print screen, then hit print and progress screen comes up with progress 0%,then I get a message stating "The document could not be printed." Removing and reloading again with same results. Printer accepts pdf print from my IPhone and my Surface tablet just fine. Does anyone have idea as to what I can do to get reader to print?
Try the following settings [Edit | Preferences]
Documents: set 'View documents in PDF/A mode' to Never
Security (Enhanced): disable Protected Mode at Startup -
iMac 10.9.4 software updates last week is apparent cause of my Corel Painter X3 now crashing. I ran Disk Utility check - no probs there. I reinstalled Painter X3 (after first uninstalling X3), still no success. Online Mac support suggest I use MacCleaner - tried at online Mac store & was referred to 0800 tech support for guidance - still waiting for reply.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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