I want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

i want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
Regards
Rajshree

Similar Messages

  • I want to update my credit card info

    JUST I WANT TO UPDATE MY CREDIT CARD INFO!!
    hi. I'm student about design at Korea.
    so, i'm not good at speaking english. sorry.
    I'm buying adobe's creative cloud subscription at last month.
    i lose a my credit card, at last month.
    so, i wouldn't charge about this month my subscription.
    so, i wanted to update my credit card info, i enter the adobe korea.com
    i doesn't find that update tap for credit card info.
    so, i called adobe Korea cs center.
    he referred enter to update tap for me, i enter the update tap.
    but i couldn't change my account info.
    BECAUSE, MY CREDIT CARD IS INVALID.
    i'm so embarrassed.
    so, i went to the bank, check my credit card.
    MY CREDIT CARD DOES NOT HAVE PROBLEM, IS NORMAL.
    why i couldn't change my account info?
    he who is call center worker told me, i never change my credit card info.
    so he referred to me repurchase my subscription.
    but my subscription is promotion amount.
    do you know what's the meaning of this world?
    i never take advantage of promotion amount.
    i'm very very embarrassed.
    Korea cs worker said me, he send the email to head office,
    I JUST WENT TO ANSWER FROM HEAD OFFICE.
    I DON'T HAVE ENOUGH TIME.
    i demand an answer from the person in charge.

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • HT1918 Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

    Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

    Had you never backed up the phone before? When you saw the iTunes logo and cable, the device was in recovery mode. The data was already lost. The only way to recover from that is to restore the device, which will delete all of your data. You will only be able to restore to your last backup, whenever that was. Sorry this happened, but this highlights the importance of doing regular backups. The backup is the only protection you have against a problem like this.

  • How did Adobe auto update my credit card info??

    Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
    Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
    I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
    HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
    This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • Why do I have to update my credit card info for a free app???

    I put a block on my credit card due to fraudulent activity and now I want to install a FREE app, why do I need to update my credit card info for a FREE app? If you will only charge me if I actually purchase an app or content what is the purpose for asking me?

    For identification purposes.

  • I want to remove my credit card info from my account.

    I want to remove my credit card info from my account and turn my account back into a Free account that I can only download Free apps.   Can I do this?  I have tried to edit the information but the None selection does not appear to be clicked.   Im stumped.

    You definitely can.
    To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
    Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free.

  • HT1918 i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    Hi..
    May not be just the security code >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

    I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

    It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

  • HT1918 I need to update my credit card info

    when trying to update my credit card info I get the message "my credit card is declined" or similar. How can I update my card expiry date & security number?  the program wont allow me to do this.

    iTunes support : http://www.apple.com/support/itunes/contact/

  • My i-tunes acount is asking me to update my credit card info.  Everytime I try it tells me that the security code is invalid.  I have done this  dozen times and get the same answer. The code is correct.  What do I do?

    My i-tunes acount is asking me to update my credit card info.  Evertime I do this it tells me the security code is invalid. I have done this a dozen times with the same result.  What do I do?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 updated my credit card info and still cant purchase anything??? help

    updated my credit card info and still cant purchase anything on itunes? help

    Apple - Support - iTunes - Contact Us
    Apple - Support - Contact Apple Support
    Customer Service: Contacting Apple for support and service - this includes international calling numbers.

  • HT1918 I updated my credit card info and it tells me I need to contact iTunes support ?

    I updated my credit card info and I get a contact iTunes support message to finish transaction

    You need to do as requested and Contact iTunes Customer Service...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

    I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

    I'm having the same problem, can someone expert in changing credit card info help?  Don't say go into store and update it says my info is wrong when I try to change.  Help!

  • HT3552 How do update my credit card info for my iTunes account

    How do update my credit card info for my iTunes account

    I don't know why this is so hard to find for people, It's pretty easy.
    Open iTunes on a computer
    Choose "Store" > view account (apple ID username)
    You will then see iTunes account information screen "Account Information"
    Click "Edit" which is to the right of the field "Payment Information"
    You will see:
    Please select a payment method.
    VISA MASTERCARD AMEX NONE
    choose "None"
    Click "Done"

  • HT2534 I want to remove my credit card info and only use iTunes cards

    I want to remove my credit card info on iTunes and just use iTunes cards

    Go to http://www.apple.com/support/itunes/account/ and look under Managing Your Account Section and click on Changing Account Information or http://support.apple.com/kb/HT1918
    Hope this Helps
    Let me know.

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