I want to upgrade some software from Appstore but it asks an Apple ID that I don't know
When trying to update some software (iPhoto) the following message appears.
You have updates available for other accounts
To update this application, sign in to the account you used to purchase it.
Apparently I have to know some account or Apple ID that I don't have.
I have an Apple ID but it seems that it does not work...
What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's not your id then tap on it and log out of it and you can then log in with your id.
If you have any apps or other content from the id that is currently showing then that content will be tied to that id e.g. only that account will be able to download updates to its apps and make in-app purchases in those apps
Similar Messages
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I want to delete some songs from iTunes but no delete button appears when i right click or when i try to delete it from edit. what can i do?
If the songs are downloaded into your iTunes library (i.e. they don't have the cloud icon against them) then you should be able to delete them by selecting them and pressing the delete button on your keyboard.
If they do have the cloud icon then they are in the cloud - you can turn off the showing of all icloud music via the 'Show iTunes in the Cloud Purchases' on the Store tab in iTunes > Preferences (command-comma), or you can hide individual tracks and/or albums so that they don't show in the cloud : iTunes Store: Hiding and unhiding purchases. -
How do I disconnect my phone number from an Apple ID that I don't know the PW to?? Thanks!!
Hi everyone! How do I disconnect my phone number from an Apple ID that I don't know the PW to?? I am trying to help my friend - she got divorced from her husband who has her phone number under his Apple ID. He claims he doesn't remember the PW and that Apple couydn't help him?! Any thoughts? Thanks!!
1. He is lying.
2. Require him to buy her a new iPhone in the settlement. -
I want to purchase more music for my ipod nano from itunes and I'm being told that if I do the cds I have put on my ipod will be deleted and all of my older music will be gone. Is this correct?
To import your photos to iPhoto, open the app on oyur computer, then connect your iPad. wait for it to show up on the left toolbar and you can select all and import them to your iPhoto library. Drag and drop it to your desktop or wheverever you want them. Is it just photos you wanted to import?
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When I try to download a app from my new iPad and my iPhone 5 there are security questions that I may of forgot. But it works perfectly on my iPod . Is there any way to change the security passwords back to something I know ?
It seems to me this is craxy - I can play personal videos and put my pics up on the TV via wireless - but not things I bought through itunes. I guess I ahve to ask myself w hy I would want to keep buying things through itunes if I want to watch them on my TV> If I buy thorugh Amazon prime or netflix, I can watch in either place. SUrely Apple isn't that shortsighted?
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I have tried to buy new tunes from the store on a new computer and it is saying that I have to answer security questions for which I do not have the answers. How can I buy new tunes if I can't answer the security questions please?
https://discussions.apple.com/message/20480446#20480446
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Hi all, i backup up iphone in itunes but not realised it was password protected and now want to restore new handset from backup but keep asking me for password but no idea what it was,, pls help...
You are someone had to put a check in the box to encrypt your iPhone backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password you can continue to do backups and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you will have to do a full software restore and when prompted by iTunes to select the backup to restore from, choose Set up as a new device. -
I want to upgrade my Adobe Flash player and its asking for a password.
I want to upgrade my Adobe Flash Player but its asking for a password and I cannot remember setting one when I first downloaded Adobe Flash. What to do?
Resetting User Password in Lion, Mountain Lion & Mavericks
Boot into your Recovery Partition by hold down the Command and R keys whilst booting.
When the Recovery screen appears, go to the Utilities menu and open Terminal.
In Terminal, type:
resetpassword
...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
Good luck,
Clinton -
I want to upgrade my iphone4 to iphone5 but am out of money
i want to upgrade my iphone4 to iphone5 but am out of money
Well, in that case you cannot upgrade. On this planet, money is required to buy things.
Get a job, save enough money, then upgrade.
Nobody here is going to give you any money. -
Hi i want to upgrade my iMac from Snow Leopard 10.6.8 to OS X Mavericks or OS X Yosemite. My software update menu dosnn´t find any updates available. Help please, what can i do to upgrade to OS X Mavericks or newer version?
Open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, the computer's also incompatible with Mountain Lion and Mavericks; if desired, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(123636) -
How do I reinstall some software from the cd that came with my Mac? Have tried to reinstall but when I choose customize it brings up the whole bundle for install. Thank you
What are you trying to reinstall?
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Problem with downloading free software from AppStore
When I want downloading free software from AppStore , open the window "some problem previous purchases with payment ", but I downloading only wathsapp and pay for this. After i downolading only free applications. Why this window open?
Are you logged in to the iTunes store?
MJ -
I have just purchased an iphone 4 and it needs me to have the latest itunes on my computer. I have not upgraded by computer for some time and thought this is probably the time to do it. My computer is an imac intel with Tiger 10.4.11. I want to upgrade my Imac from tiger 10.4.11 to Mac OS 10.6 Snow Leopard or higher. What is the best way to do this? Appreciate any help as I am out of practice. I used to be an old hand at this, but things have moved on since I didn't upgrade or use my computer as much!
Catherina wrote:
... What is the best way to do this?
The best way, really the only way, is to purchase Snow Leopard.
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store.
Apple's price is $19.99, £14.00, €18.
Snow Leopard is not available to download from any legitimate source.
Once you install Snow Leopard, upgrade iTunes to version 10.7 or the latest, iTunes 11.
iTunes 10.6.3 is the last version of iTunes to support Mac computers with Mac OS X 10.5.8 with either Intel or PowerPC processors, but since you have an Intel iMac, the best solution is to purchase Snow Leopard. Leopard is no longer available from Apple and prices from aftermarket vendors can be unreasonably high. -
i have an iphone 4 with 4.3.2 version, i want to upgrade the software. but my phone is not getting synchronised on itunes and not getting detected. also there is no update software tab under settings.please help me
If your phone isn't being recognized by your computer, you need to follow the steps in this article to resolve that
Also, some basic isolation needs to be done. Does it show up in itunes on any other computers? do you have other cords you can test with to see if it might be the cord? if the phone doesn't show up on any computers, it's likely your phone has a hardware issue
http://support.apple.com/kb/TS1538?viewlocale=en_US is the article to use if you want to concentrate on trying to get a particular computer to recognize your phone -
I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!
Then you either have a network problem or a hardware problem or a corrupted hard drive. You might try:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
You can also try downloading from another computer on a different network connection.
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