I want to upgrade to creative cloud?

I currently have a $10/month subscription to photoshop cc and light room and I want to upgrade to creative cloud. Would I have to pay the $10/month for photoshop and also pay the $20/month for creative cloud or just the $20/month for creative cloud?

Hi mtumtum,
Welcome to Adobe Forum,
You can cancel the Photography CC & stop paying for it, once you buy the complete buying the Complete CC, please provide me the order number by inboxing me privately, I will get the old Photography CC canceled without any cancellation fee.
Please refer to Manage your membership | Creative Cloud.
You can upgrade a single app Creative Cloud membership to complete Creative Cloud membership from 'My Account'
Please check this document for details: Manage your membership | Creative Cloud
Membership & account section
Change to an annual membership or a full Creative Cloud membership
Let us know if it worked for you.
Regards,
Rajshree

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Currently have Lr3 but want to upgrade to Creative cloud, if I do, will it wipe out my photo catalog or will those photos still be there?

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prepare to migrate your catalog before deleting anything, Lightroom catalog FAQ

I want to upgrade my Creative Cloud package

I would like to update my creative cloud package from 1 Program in creative cloud (Photoshop 9.99pm) to the Complete Creative Cloud package. Do I qualify for the 29.99 per month package since I have already subscribed for the first app? Or do I have to pay 49.99.
Thanks in advance
Danon Troy H

Please follow the steps in
Manage your membership and payments | Creative Cloud
http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml
here is an excerpt of the announcement ffrom Existing Adobe CS Customers Can Still Save 40% on Creative Cloud | ProDesignTools
“Based on strong customer demand, Adobe will continue to provide Creative Suite customers worldwide (CS3 and later) the option of joining Creative Cloud Complete for 40% off or $29.99 / £27.34 / €36,89 / A$29.99 a month for the first year.”
The updated terms and conditions show that this upgrade discount offer for CS3 through CS6 to CC will be available until November 28th, 2014
Regards
Rajshree

I want to upgrade to creative cloud complete but I keep getting this "Welcome, Carol. You're already subscribed to multiple Creative Cloud apps. See your plan details. Want to take advantage of our promo for this product? Please contact Customer Support t

I have had Ai6 and Ps6 for over 1 year. whats the issue? I cant get in touch with anyone. Should I cancel and open another account?

Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help

I have PhotoShop single app plan, want to upgrade to Creative Cloud at the discounted $29.99/mth price. I own Avid Media Composer. How do I do this? Thx.

Any help welcome! Thanks.

The only way to get the discounted price is if you already own either CS3 or CS4 or CS5 or CS6.
A Single App subscription does not qualify.
Avid Media Composer is not an Adobe product. Not sure why it's relevant to mention it here.

When I open CS6 it will no longer open - it prompts me to upgrade to Creative Cloud - WHY?

I do not want to upgrade to Creative Cloud - I have CS6 and and happy to NOT have a monthly charge. Now I can't open CS6 because it will only open if I upgrade

Whoa that sounds crazy, interesting. Sounds like the licensing just got crossed up or something.
Have a look at these links and see if maybe you think it might help:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
https://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.ht ml
Otherwise maybe Jacob will have some troubleshooting suggestions, gasp unless an actual Adobe person shows up and has some insight?
Kidding:
Maybe we are at the faithful point in the time and space continuum where all previous Adobe versions are set to go dead and a mass forced cloud or nothing is upon us from the Cash Cow empire? Just kidding (?) Fun times ahead regardless that can be assured.

If I upgrade to Creative cloud, then later cancel, will my current licences still work?

I have licences for Illustrator and Flash now. If I upgrade to Creative Cloud, and then at some point in the future cancel my subscription, will I still be able to use the Illustrator and Flash that I have now?
I don't mind reinstalling them, but I woulnd't want to switch to Creative Cloud and then find that I was then committed to monthly subscriptions forever, even just to be able to use what I have now.

Yes, you maintain all licences for individual products you own outside of Creative Cloud. So if you were to cancel your Creative Cloud membership, you'd be able to reactivate Flash and Illustrator with your license information associated with the invidiaul products.

I am still in the stone age and using CS4. Looking to upgrade to creative cloud. Will I have any issues and what can I do to keep the files I have created in CS4 active with the new software?

I want to continue to use my CS4 created projects while upgrading the Creative Cloud. I have an Imac, Ipad, Iphone 6 and Macbook Pro. Am I going to lose or not be able to bring those .ai files from CS4 into the new software?@

Please refer to:
Can You Save/Open CS6 Files on CS5, CS4 or CS3 – and Vice Versa? | ProDesignTools
Can You Open/Use/Export/Save Adobe CC Files on CS6 – and Back? | ProDesignTools
It has important information.
Regards
Rajshree

Existing subscription automatically upgrade to Creative Cloud?

I have an existing Premiere CS5.5 subscription. I called Adobe on Thursday the 10th of May to ask about moing to Creative Cloud.
I was told (after being put on hold for 20 mins while he went and found out) that my subscription would automatically upgrade to Creative Cloud on Friday the 11th and I would get an email about it on Friday.
I have heard nothing, my account still shows the 5.5 sub, I dodn't even have the option to update the single product (Premiere) to CS6 as I should under the terms of the old type subscription.
Has anybody else had similar experience or managed to resolve it?

Hi DKD2000,
Since you no longer want the older software you can just uninstall them. The Creative Cloud Membership works through the website https://creative.adobe.com and licensing is done using your Adobe ID (same one you use to sign in to the forums here). If you go that webpage I gave, sign in with your Adobe ID and then click over to the Apps section, clicking any of the Download links should bring up a program called the Adobe Application Manager. This will help you automatically download and install your CS6 apps.
These might be helpful for you getting started:
http://tv.adobe.com/show/cs6-creative-cloud-feature-tour-for-web/
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-web/installing-desktop-apps- from-creative-cloud/
-Dave

Save 50% when you upgrade your Creative Cloud web hosting, don't work for me

I got this e-mail: Save 50% when you upgrade your Creative Cloud web hosting.
I would like to upgrade my homepages, but I cannot come through with my login, when I use this login to redeem: http://businesscatalyst.com/promo/creative-cloud
But when I am on my own admin pages, and use the same login as I used above I can come through. What is wrong??
It is something wrong with this link: https://ava.worldsecuresystems.com/Admin/Index.aspx?OURL=businesscatalyst.com&to=
Please help me, as I want Creative Cloud site to the next level as soon as possible.

Hello,
I believe this question was already answered via ticket #57102 - please see my response to that ticket for further details regarding the needed steps.
What I was trying to explain in my previous reply is that you can upgrade any Creative Cloud site directly through each site's admin area, not necessarily through the link mentioned on the promo page...
If you still have login issues with your Adobe ID (the updated email address) please access adobe.com -> Sign in -> Trouble signing in? to reset your password.
Please try that and let us know if that worked.
Kind regards,
Diana

Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

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Thank you for getting back to me, currently my work around
is to have the deployment delete the two “Adobe Application Manager.lnk”
icons from both the desktop and the start menu for each OS version. Not
exactly how I would like to have to do it however my
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Greg

I want to buy photoshop creative cloud for teams, how users can install and use it?

i want to buy photoshop creative cloud for teams, how users can install and use it?

Cancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order

The upgrade of creative cloud is not possible because there is always the error code 204?

The upgrade of creative cloud is not possible because there is always the error code 204?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev

Upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

lawrencer72634146 a écrit:
Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?
It's important to keep in mind that the picture files are NOT stored in the Organizer. They are not stored in Lightroom or Bridge either...
The organizer is based on a catalog which stores the pictures properties, mainly the location of the pictures on your drive(s). It's the same idea of catalogs in Lightroom, and the nice thing is that Lightroom can convert organizer catalogs to its own format. The most obvious way for you will be to use Lightroom.
Bridge is a file browser which is a different way than to use catalogs.

I want to upgrade to creative cloud?

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