I want to use my @me email for my itunes to kind of keep everything organized without using so many different emails. When I go to edit my email address it tells me I can't use an existing account, but it's mine...

The problem is that you try to merge different Apple IDs (your old account and your me.com account) which is not possible. Apple will not let you do that.
Quote: "Can I merge multiple Apple IDs into one? 
You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details."
See also: http://support.apple.com/kb/HT4895

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I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it wont because it tells me I am using a trial version.... How can I remove the trial version?

I had a trial version of Pages for 30 days and then purchased the actual software without removing the trial. Now when I try to edit documents and save them it sometimes wont because it tells me I am using a trial version.... But sometimes it lets me!! How can I remove the trial version? I cannot tell which one I am using when I open it....

Question asked and answered quite once a week.
Go to my iDisk (address below)
and download :
For_iWork:iWork '09:uninstall iWork '09.zip
Run it then reinstall the purchased software.
Yvan KOENIG (VALLAURIS, France) vendredi 2 janvier 2011 16:21:41
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please :
Search for questions similar to your own
before submitting them to the community

HT1420 i used 3 old computers for my itunes account that i do not have ANY ACCESS with anymore, that i want to de-authorize.... can i do that without the computers and does it wipe out my existing computer at the same time?????

i used 3 old computers for my itunes account previously, that i have no access to de-authorize now..
can this still be done with my existing computer, and does it de-authorize the current one, so that i would have to re-load it????
the original 3 computers are long gone, in-active....

Individual computers can only be deauthorised directly on them, but as you have more than one computer authorised then you can log into your account on your computer's iTunes via the Store > View Account menu option and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need. Deauthorising a computer doesn't remove any content from it, it just means that you won't be able to use any of the account's downloads on it until you reauthorise it.

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
Could it be a new work firewall associated with the upgrades? How can I resolve this?

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
Could it be a new work firewall associated with the upgrades? How can I resolve this?

HT5312 Is it possible to make a rescue email for an iTunes account that is currently in use? If it is how do I do it?

Is it possible to make a rescue email for an iTunes account that is currently in use? If it is how do I do it?

If you know the answers to your security questions then steps 1 to 5 half-way down the page that you posted from will take you to a screen where you can add one.
If you don't know their answers then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use those steps to add a rescue email address for potential future use

I Use Too Use A Redeem Card For My ITunes then I Used A Visa Card how Can I Click None Again ?

I Use Too Use A Redeem Card For My ITunes then I Used A Visa Card how Can I Click None Again For The Payment Style ?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment's screen then do you owe iTunes anything or have a pre-order or subscription due : http://support.apple.com/kb/TS5366 ?

I bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

I can't remove previous owners email address from App Store so can't use - advice please!!

I can't remove previous owners email address from App Store so can't use - advice please!!

Settings/iTunes & App Stores. Tap the Apple ID. Tap Sign out. Then sign in with your Apple ID. However, if the phone still has Find my iPhone enabled with the previous owner's Apple ID then the phone will be useless to you until you get the previous owner to release Activation Lock on the phone.

I'm having a problem with using an external drive for my iTunes media

I recently switched to using an external drive for my iTunes library and I was able to switch everything fine. I was able to get iTunes to download and new TV shows, videos, and music that I purchased from the iTunes store to the iTunes folder on my external drive but I can't get it to do the same for applications. All my applications are still being used through the iTunes folder on my internal drive and new ones that I download get put in that folder too. How can I set it to get iTunes to put new applications and use the existing application files from my external drive?

There is a Windows based utility that will allow one to change the location of the 'My Music' folder, but you appear to be running a Mac.
You may find more appropriate help in the iTunes for Mac Discussions.
If you are running Windows, post back and some info can be provided.
Best of Luck

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...

Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara

My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please

My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please

First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone?

HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How do I get itunes to accept my credit card information? If I enter Mastercard, it won't keep the security code. If I enter a Visa, it tells me I can't use that card even though that is the card I was using before the Mastercard

I have updated my account. I have a Mastercard as my method of payment now after switching from a Visa. My phone and computer will not retain the security code for this card, so I can't access the store on my devices. I tried switching back to the Visa card and iTunes tells me I can't use that card

The card information must exactly match the issuing bank's billing records precisely. Often this is not a discrepancy with the security code, but an address or ZIP code that is not an exact match.
iTunes Store: My credit card's security code or zip code does not match my bank's records

When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you

When I try to open iPhoto (9.2.1) it says 'You can't use this version of the application iPhoto with this version of OS X. All my photos are on there. Please help. Thank you.

Did you upgrade to a new MacOS X version? Then you need to update iPhoto as well.
Only iPhoto 9.6 is compatible with MacOS X 10.10 Yosemite. Update from the Mac App Store.
Backup your iPhoto library, if you do not have a current backup.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Check the "Updates" tab of the App Store for an iPhoto update and run the update.
When you laugh iPhoto after the update, it will warn you, that the library needs upgrading, That may take a while.
Just in case that you see a warning, that the update is not possible because of an error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Uninstall iPhoto by deleting it from the Applications folder, but do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/

I want to use my @me email for my itunes to kind of keep everything organized without using so many different emails. When I go to edit my email address it tells me I can't use an existing account, but it's mine...

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