I want to wipe my HD clean. Command R won't bring up disk utility, it just keeps spinning on the Apple logo. I'm running 10.9.3 on a macbook pro.

Select the Recovery partition. It should boot to a screen like this:
Select Disk Utility and reformat your boot drive, formatting with a single GUID partition as "Mac OS Extended (Journaled)". Once the partition is erased go back to Reinstall Mac OS X and install the OS on your newly formatted partition. It may take a while and if you downloaded Mavericks from the Mac App Store (duh!) you may need your Apple ID and password handy.
Installing the OS may take quite some time as it will necessitate downloading the 5GB+ OS file.
Now you'll be able to make a clean installation of everything.
Clinton

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i know loads of people who have had this problem including me. The Java script update apparently had some virus that has overloaded the start up disk. I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it. Data recovery company have quoted me nearly £1000.

I have a DVD stuck in my Mac Pro laptop. I can't access the drive to eject it. There is a rainbow circle icon that just keeps spinning on the screen.

I have a DVD stuck in my laptop. There is a rainbow circle icon on the screen that keeps spinning. I can't access the eject DVD in the toolbar. How do I get it out of the DVD drive?

https://discussions.apple.com/thread/4278382
https://discussions.apple.com/message/18074621#18074621
http://computers.tutsplus.com/tutorials/quick-tip-how-to-force-eject-a-stuck-dis c--mac-31662
http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

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I need help to be able to see if I can fix this or something.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar

HT201262 I have the gray start up screen that just keeps spinning. I have 'dubious permissions on file' I cant boot my MacBook Pro 15"

I cannot start up / boot my MacBook Pro (15"). When I power it up, all I get is a 'persistant gray screen' with that gear icon spinning under the apple.
I did run a 'safe boot', and saw that I had 2 possible errors that might be causing it:
1) 'lanchctl: dubious permissions on file. /Library/LaunchDaemons
2) 'lanchctl: dubious permissions on file. /etc./mach_init.d
Also, there was a line that said that my 'IPv6' was disabled ??
If anyone knows what I can do to fix this, I would be very grateful. All my songs and videos and pics are on my mac,and I have had it since 2007.
Thank you kindly,
Gino
[email protected]

Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

I want to wipe my computer clean and start with a new installation of Lion

My MBP has been acting strange. I want to wipe it completely clean and start with a brand new installation of Lion. How do I do that? I know I can access the recovery partition by pressing 'Command+r' during the boot process. However, do I need to use the disk utility option first and erase my internal hard drive? Then do I use the new lion instal option?
Or if I choose the new lion isntallation from the recovery partition, does it erase my drive first?
-jon

What error?
The sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?

I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen.

I am running 10.6.8 on my MacBook Pro 5.3. I want to upgrade to Maverick but am concerned that I will loose all contacts in my AddressBook. What can I do to save them?

I am running 10.6.8 on my MacBook Pro 5.3. I want to upgrade to Maverick but am concerned that I will loose all contacts in my AddressBook. What can I do to save them?

File menu, Export, Address Book Archive. (I think that's where it is in SL).
However, do you not have a full backup of your Mac? Upgrading without one is not really advisable unless your contacts are all you care about.

I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?

I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?

FaceTime can run in the version of OS X that you currently have. To get Messageyou need Mountain Lion. The protocol used by Messages is iMeassage.
The question is does your MBP meet the specs for Mountain Lion.
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space

I bought my macbook pro in march 2007. I am currently running osx 10.6.8, but want to upgrade to lion or mtn lion. Apple website says i need a mid 2007 or later macbook pro, how do I tell if my Macbook pro will support this upgrade?

I bought my macbook pro in march 2007. I am currently running osx 10.6.8, but want to upgrade to lion or mtn lion. Apple website says i need a mid 2007 or later macbook pro, how do I tell if my Macbook pro will support this upgrade?

The Mid-2007 model didn't come out until June 2007, so you must have bought an earlier model. It won't run Mountain Lion (OS X 10.8.x), but it might run Lion (10.7.x) if you can get hold of a copy, depending on which earlier model it is.
Lion requires at least a Intel Core 2 Duo processor. The first MacBook Pros came out in January 2006, but they had "Core Duo" processors (no "2"). The Core 2 Duo MacBook Pros came out in October 2006. You could have bought either in March 2007.

MacBook Pro starts then the apple logo comes up and it looks like it want to continue then a white screen comes up and stays

I purchased a refurbished MacBook Pro (MACBOOK PRO APPLE MD385LL/A)
I did go to newegg and purchase / install 16 GB of RAM
It worked fine for the first week or so, now   I shut down and when I restart - it starts - then the apple logo comes up and it looks like it wants to continue   - then a white screen comes up and stays.
This just started.
I got this fix from on line
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Macbook if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
It works most of the time   How do I fix this permanently?

Can you try putting in the old RAM to see if the problem persists?
Also see
Mac OS X: Gray screen appears during startup
https://discussions.apple.com/message/24477090#24477090

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages.

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective.

HT4736 Taking too long (2 minutes) to locate and download photos into Photo '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD). I checked and repaired HD permissions. Any ideas?

Regarding iPhoto '11 9.5 (902.7 build running on an older Intel based MacBook Pro with iPhoto libraries on a USB2 External HD). I am dealing with iPhoto taking too long to download photos. Specifically, I rechecked and repaired HD permissions. I am running the most current software my five year old Intel MacBook Pro can run. What happens is that when I connect an external SD card, or my iPhone, the new version of iPhoto takes up to two full minutes to fully acknowledge the device. Then locate new photos and be ready to download them to my external HD. I am kind of concerned about this. This has never happened before.
I take 20,000 photos a year. I really don't want to lose any. Or is there something I am doing wrong? Or need to be aware of? Any experienced suggestions would be appreciated. Thanks. Have a great day.
PS.... The cameras I use are Canon SX-30, Nikon D3100, and my iPhone 4S. Thanks again for your assistance.

Hello Old Toad.... Those sound like great ideas.
I thought I checked and repaired disk permissions on my main boot HD. That boot disk is Mac OS Extended (Journaled) Capacity 749.3 GB. Available 562.53 GB. BUT.... now that I think of it.... the Seagate external HD with USB2 interface is: Mac OS Extended (Journaled), Capacity 639.79 GB, Available 36.2 GB with my latest iPhoto Library 517.37 GB that was already scanned & updated to be read by the latest iPhoto version.
I'll try your suggestions tonight as far as double checking 'permissions' and setting up a tiny test library.
Or maybe it's time to fill up another External HD?
I appreciate your and anyone else's suggestions to try.
Have a great day. ~~ David in Rochester NY

I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro

I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro

Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the Mac as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your Mac first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I want to wipe my HD clean. Command R won't bring up disk utility, it just keeps spinning on the Apple logo. I'm running 10.9.3 on a macbook pro.

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