I was advised by Adobe tech on Chat that my Serial Number is for a MAC and I have a PC...but he didn't offer to change my platform...how can I get this done?
Case Number:0214213994
I was advised that my serial number for CS6 Master Collection was for MAC...I have a PC. The agent didn't offer to change platform for me which I was since advised by the college that this is what he should have done.
How can I get this done as I am rarely able to access the 24 hr chat option.
Thanks for your help Jeff...actually it turned out that Chrome was the issue and even FIrefox didn't work ....it was slow clunky old IE that eventually got me the chat option and I finally got my issue resolved.....I was getting pretty desperate and am now VERY happy to have my Master Collection back.
Sorry I don't know enough about plugins to help you there but all other functions that I need to do with Chrome work as a rule so I cannot help as far as Adobe is concerned. I know that Chrome often has shock wave errors due to incompatibility with the player on my device but otherwise I'm clueless.
Similar Messages
-
I have os x 10.6.8. When I try to update it says there are no updates for my system. I want to get iCloud on my Mac Book Pro and one of the requirements is 10.7.2 how can I get this done?
Welcome to the Apple Community.
You can purchase Lion from the Mac App Store. You will need to meet the requirements for Lion, but the Mac App Store will tell you whether your Mac is capable of running Lion or not. -
I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?
I have had this problem for close to a year. I have an Extreme base station, two Airport Express's and multiple G4 Mac's with up to date software. I have spent a huge amount of time trouble shooting, resetting, reapplying software and finally calling Applecare without any help. It would be great to get this problem solved.
Powerbook G4 Mac OS X (10.4.7) -
I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes... "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play. How can I get this message to STOP?
Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.
-
HT4993 e and i have no ehello i lost my iphone 5 sprint phonnsurence on it how can i get a new one
e and i have no ehello i lost my iphone 5 sprint phonnsurence on it how can i get a new one
Backup does not include apps,music,vids,etc
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
You can loo up your purchases in your purchase history ( in your account in itunes) and unlike music, you can redownload apps.
How to redownload purchased apps from the App Store -
hello :
I have the same question as before.. 4generation Ipod Touch.. That has locked me out.. It says i have to go to itunes to unlock... I didnt think i had a account.. So how can you help me use this..UNLOCK and get it working again.Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have a 2007 MacBook Pro that needs its backlight replaced. How can I get this done?
I have a 2007 MacBook Pro that needs its screen backlight replaced. How do I go about doing this? I'm told it is vintage and Apple will no longer fix it. If I am paying why not??
Welcome to the Apple Support Communities
See > http://pondini.org/TM/E3.html -
The next time it happens, I'll append the error message, and more details, but essentially after downloading something an alert box appears stating that Firefox cannot complete the update because it can't install the update. No reason given or actually even a name for the update.
The next time it happens, I'll append the error message, and more details, but essentially after downloading something an alert box appears stating that Firefox cannot complete the update because it can't install the update. No reason given or actually even a name for the update.
-
I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??
Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium -
Adobe CR 6.7 does not install into CS5, how can I get this installed to view CR files?
Just installed CS5 onto new computer. Adobe bridge and CS5 do not recognize CR format. How can I get this installed. I have tried up dating and downloading the CR6.7 update, but can not get it to install. What do I do?
Product updates
-
I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?
See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html -
Since the MobileMe move I keep getting a pop-up screen that says "IDisk Conflict Resolver." I've done everything asked to "resolve" the problem but it keeps popping up every few minutes. How can I get rid of this?
Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd -
How can I get this program to work -- Adobe Send or Adobe SendNow
How can I get this program to work? I have used Adobe SendNow successfully for several years and am on automatic renewal and getting nothing but frustration for my money! I have been unsuccessful at sending anything in the past several months. Today while working on a deadline and many unsuccessful attempts to upload files, I signed up for a free trial at a competitor in order to get my files sent. Want a refund -- or better yet, keep my money and get it to work right again.
You can't.
Sounds like it he gave you a stolen iPhone or at least a worthless one. -
I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?
Hey there tjbliven,
It sounds like you are not able to use the dictation feature of iOS 8, becuase the microphone icon is missing. It seems to me like Siri may be turned off, which would cause the icon to not be there:
Siri settings - iPhone
To set options for Siri, go to Settings > General > Siri. Options include:
Turning Siri on or off
That should get the dictation feature back for you.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.
Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma
Maybe you are looking for
-
Problem with bottons in a clip
Hi I created a clip in which I've put several bottons... the idea is to create a menu that drops under the botton to give a choice of several subclass... Exemple for my botton media I want a submenu dropping under with the bottons "video" "music" "ph
-
Hello again I'm going to try my luck again for asking for help here I'll try to keep it short and simple. What's Wrong With My Mac??? It won't charge or show the led color on the charger. The battery indicator flashes. "don't know what it means thoug
-
Recording sound with correct earbuds?
With the new 3.1 update and the addition of voice memos, if I get the earbuds with the built in microphone, will that function even work?
-
Need BAPI or FM to clear purchase org from BOM for T-code CS02
Hi All, Does anybody know about BAPI or FM for clearing purchase org from BOMThe transaction for the same is CS02. Thanking you. Best Regards Ravishekar.T
-
Set row height and column witdh in Report Designer
All, Is there any way to enter value of a row height or a column width by numbers, instead of dragging them, which I find stupid, especially if several rows should have same height (or several columns same width). I looked for something like Properti