I was advised recently that a software called MacKeeper was not an authorised protection program and to remove it. I have done so. What do I need to keep my iMac protected but also efficient?

Can anyone help with my question above

Most anti-virus solutions can slow down your Mac, but to be honest, the best anit-virus is you, the user and your brain.
Don't visit questionable websites or website you are unsure about.
Don't install pirated software or software downloaded from questionable or unknown websites or sources.
Java is a vulnerability right now, if you do not need it, don't use it.
Use a browser filter and pop-up blocker
Don't open email attachments from email addresses that you do not recognize.
Install security updates when they become available
Educate yourself as to what threats are common and active.
In effect, use your brain as an antivirus filter.
Follw that advise and in MOST cases, you will be fine and won't feel the need to have to install antivirus software.

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My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

An exclamation mark means that it doesn't know where you moved the music to. To fix this, click on the exclamation point and when it asks you to browse to the location where you moved it to, use the normal commands to go up and down folders in your external drive until you find the song. Repeat as necessary.

TS3212 I am told that the ITunes will not download because it is having trouble removing the older version bonjour. What do I need to do?

I am trying to sync my new IPhone 4 with ITunes. I have tried downloading the new version of ITunes on my pc like it told me to do but it stops in the middle of downloading and says that it is having trouble removing the old bonjour. It said I should contact support. What do I need to do?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

I am travelling in the USA and have an iPad mini, I would like utilise data for on the go but can not find a SIM card and prepaid provider unless I havs US credit card, I can get a ekit Global data plan but are expensive for frequent usage ? Options

Does anyone have any options.

I have not used them, but you can try: http://mobileaccessusa.com/mifi_rent.html
I have successfully used comparable services like this in Europe. Google "MiFI rental USA". The advantage of using a MiFi device is that you can connect multiple devices at once - usually up to 5.

HT4623 Hi, Im using an iPhone 4 8gb and recently updated my software using my computer to iOS 6.1.3 and some of the tabs are now grayed out and cant function (specific reference to "Show My Caller ID - On/Off tab"). is there a way to fix this or can i do

Hi, Im using an iPhone 4 8gb and recently updated my software using my computer to iOS 6.1.3 and some of the tabs are now grayed out and cant function (specific reference to "Show My Caller ID - On/Off tab"). is there a way to fix this or can i downgrade back to my default software?

Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff.

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was.

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was. After the install completed I tried running the software, and I got a message telling me I can't run this version with my operating system. Does anyone know why I can't run the aperture software, and why I was allowed to install it without some notification.

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was. After the install completed I tried running the software, and I got a message telling me I can't run this version with my operating system. Does anyone know why I can't run the aperture software, and why I was allowed to install it without some notification.

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

Photoshop 4.0 is not compatible with MAC 10.9.3 . You will face issues as when Photoshop 4.0 was launched there was no MAC Mavericks and Adobe has not tested the version on new MAC OS.
If you want you can download the latest version of Photoshop CC 2014 and you can use it as a trial for 30 days and you can plan to switch to the latest version.
http://www.adobe.com/products/photoshop.html

I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. What do I do???

I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music. I want to transfer some of the music onto my iphone but I can't. I'm very frustrated and wish I knew more about computers at the moment!?!? What do I do???

You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC. Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

How do I move Elements 8 projects (slide shows) from a Windows XP computer to new Windows 7 computer that also has Elements 8 on it so that the slides shows will work (Elements 8 works well on the Windows 7 computer & I have done several new slide show pr

How do I move Elements 8 projects (slide shows) from a Windows XP computer to new Windows 7 computer that also has Elements 8 on it so that the slides shows will work (Elements 8 works well on the Windows 7 computer & I have done several new slide show projects on it)? I tried backup & restore without success. I have also found the .psess files and copied them to the catalog in the new computer but when the sides shows are opened none of the images or music is there. Only the text that I entered shows. I have even tried to replicate the file paths from the XP computer to the new computer to see if that will help.

UPDATE: By a stroke of luck I happened to find a catalog link (a PSE8D file) in the 'My Catalog' file where the imported data was stored. When I clicked on it to investigate what is was 'magically' all of my transferred projects appeared in Organizer. Upon further investigation I found that the projects transferred from my XP computer were stored in a hidden catalog that had to be accessed through the Custom Location option in Catalog Manager (accessed by clicking File then Catalog then Custom Location). No Windows or Elements search revealed this fact. I am appreciative that I just got lucky. The Adode/Photoshop company was absolutely of no help. If fact to me their structure is designed to avoid contact with their customers unless you're buying a new product. Their products have many good features (even though user unfriendly) and it's a shame they don't value their customers more once the sale is completed.
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I have connected my ipad to my computer and logged into iTunes website. To restore my Ipad I have chosen language, country then it asks you to connect with cable and log into iTunes, I have done that, but cannot find this other information I need to resto

I have connected my ipad to my computer and logged into iTunes website. On my iPad to restore my my data Ipad I have chosen language, country then it asks you to connect with cable and log into iTunes, I have done that, but cannot find this other information I need to restore from the website. Can you help me please? the 2 replies, I thank you, but this has not helped with my problem.

Your post is somewhat confusing. To restore your iPad you use the iTunes application on your computer and connect your iPad. Select your iPad in the left column of iTunes on your computer and select General in the right column. You should find the restore choice there.

Recently purchased a used IPad 2 but it still has previous owner's data. I've been told not to sync it to my computer as it will cause problems. What do I need to do to make it compatible with accounts on my mac and ipod touch?

Recently purchased a used IPad 2 but it still has previous owner's data. I've been told not to sync it to my computer as it will cause problems. What do I need to do to make it compatible with accounts on my mac and ipod touch? Thanks for any and all help!

You can wipe the iPad's contents completely by going to Settings>General>Reset>Erase All Content and Settings. This will remove all of the previous user's apps, data, settings and so on from the iPad and you can set it up as your own.

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

I have noticed recently that deleted e mail messages do not disappear from the screen. Instead they turn grey until I switch to another mailbox. When I return, they are gone. Any idea why this has started to happen?

If i delete an app on my ipad to save up space, but have it at home on my itunes library on my imac, will it also be deleted from there when i sync my ipad back to my imac itunes library?

If i delete an app on my ipad to save up space, but have it at home on my itunes library on my imac, will it also be deleted from there when i sync my ipad back to my imac itunes library?

No. What's on your iMac is a backup and you can re-install (re-sync).

My nano was working just fine and I had been using it as my fitness watch ( music). I plugged it in to charge and when I came back to unplug it, it was so hot that it burned my hands. I continued to unplug it and that was the last time it worked.

My nano was working just fine and I had been using it as my fitness watch ( music). I plugged it in to charge and when I came back to unplug it, it was so hot that it burned my hands. I continued to unplug it and that was the last time it worked.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I was advised recently that a software called MacKeeper was not an authorised protection program and to remove it. I have done so. What do I need to keep my iMac protected but also efficient?

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